Customers` Favorites
Customers` Favorites
“I always get the oldie but goody the Philly sandwich with extra provolone toasted and they always remember that I don't want the green peppers, Great Place, Great People
Vegetarian options: They have a wide variety of options for the vegetarian lovers out there and I have tried a all vegetarian sandwich once and I would definitely recommend it!!!“
“The only reason I give this place 5 stars is because of the employee at Subway, Valent. She is awesome to work with, While all the other employees are standing around and cussing and talking about what they're not going to do. She maintains a decent respectful and consistent conversation with the customers. So please keep up the good work, Ms. Valent you are awesome.“
Customers` Favorites
“It will be hard to put this into words the amount of gratitude I have toward this specific subway. I always use this location because their customer service is impeccable! They are very helpful and kind.
Now, I will say I will not order delivery from there anymore because door dash is who delivers and for them and some reason I never get my order. BUT THAT IS NOT SUBWAYS FAULT!!!!
Here is what happened. I ordered delivery for my my order. 30 mins went by and no delivery. I called up to the store and Aiden answered. He let me know door dash had picked up my order and was on their way, that if I needed anything else to call. I waited 30 more minutes, no food. I called again, Aiden verified everything and told me the delivery driver was with door dash. After googling I finally found the door dash customer service. Door dash told me it was subways problem and if I wanted a refund I would need to talk with the subway I ordered it from. Cool, called subway back, Aiden said his manager was on his way in to deal with the situation that I could call back in about 5 mins and he should be there. The whole time Aiden was very professional, understanding, and reassuring. I gave it 5 mins and decided that I would drive over and just see what, if anything, the manager could do seeing as this was not his problem. I do not remember the managers name, but he was absolutely wonderful! I cannot thank him enough. He came in, not at his scheduled time, from his home, from his family, to deal with this issue! Sir, I am so sorry I didn’t get your name but thank you! I do realize you did not have to do that and I am extremely appreciative to you and your family for sacrificing your time to deal with something that was not even subways problem. He went above and beyond! He called door dash, took care of everything, and made it right! I am very greatful to him for taking my problem, making it our problem, and fixing it! Those two men in that store deserve praise and a raise! They both kept it professional and handled my clearly upset/distressed demeanor with understanding and dignity all while dealing with customers! Thank you guys!!!!“
Customers` Favorites
“Delicious soup & sandwiches. Competent staff.“
“Last week was the first time we visited this excellent restaurant. But It is obviously not the last time. We had great time with the attentive service, with the finest meal and wine and with the modest price. We will surely return there soon.“
Customers` Favorites
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“The best salads and sandwiches around, not to mention the nostalgia when you go inside. One of the best jewels in Gainesville!“