Starbucks in Plano

“This Starbucks is more than just a coffee shop - it's a community. The baristas are always genuinely happy and welcoming, creating a positive atmosphere that instantly brightens my day. They never let personal issues affect their work, and they treat every customer like a friend, not just a transaction. They've taken the time to get to know me and my husky Sasha over the past two years, and it truly feels like coming home every time we visit. They love all the furry friends who come through their doors, and it's always a joy to see the pups getting their pup cups!\n\nThe managers are also amazing. They genuinely care about their customers and go above and beyond to create a welcoming space. They've offered kind words, encouragement, and even hugs when I needed them most. They share stories about their lives and travels, making it feel like catching up with old friends. The whole team really comes together to make their regulars feel special and appreciated.\n\nIf you're looking for a place to grab a delicious coffee and connect with wonderful people, this is the Starbucks for you. It's my daily dose of happiness, and I can't recommend it enough 💘“

“The lady at the register with all of the pins in her hat is EVERYTHING (wish I got her name). This starbucks has the best customer service out of all of the ones I had been to and their system is very efficient with getting orders out swiftly.“

“On a busy Saturday night tonight, this one guy behind the counter was the only one making drinks and was really on top of things! He even checked with us to make sure we are getting the right drink and dessert. Please give him a raise! (Could not catch his name)“

“I love this starbucks. They always remember names and greet people so kindly! I always come in either weekdays before 7am or Saturday AM. The staff is very professional, nice, and the orders come out quick. 10/10 🥰

Keep up the amazing work!“

“So just telling your bread and butter the paying customers to just leave for little to nothing and may I remind District/Corporate Manager Kianna that some people in the cafe are autistic and are in no form or fashion in violation of no code of conduct and I'm not your child. And I'm well within my rights as a paying customer to leave belongings in at my discretion and get something to eat elsewhere or whatever I need. And this is the quote unquote code of conduct to promote giving people a bad rap for next to nothing and promoting mean spiritualness in the Starbucks brand and representation of nothing of the brand and likeness. I certainly hope you realize that you have an entire community in autism watching and the environment you create for them. Poverty isn't chosen for certain people and you know little to nothing about people and they're situation and beyond the code of conduct. This is about customer rights and what judgments they make. Don't just observe and catch senseless violations that contribute to nothing of the Starbucks experience. And never promote mean spiritualness under no circumstances and take away from everyone. That's never the Starbucks brand or the way of doing things. Focus more on something that's actually happening. Observation and speculation dose little to nothing for the and totally takes from the experience.“

“I recently visited here and the customer service was excellent. I went through the drive through so did not get names, but have been there several times before and it’s always the same. This day I was not having a good day but the kindness and efficiency of the staff lifted my spirits.
It’s a little crazy but I always wondered about the messages on the cups and what good they did. This day I found out because the barista added ‘Have a great day!’ With a smiley and for some reason I actually smiled and decided that I would.
Keep being a pleasant place to visit for coffee!!!
Thanks!!! :-)“

“This is definitely one of the nicest, spacious, cleanest Starbucks locations I’ve frequented. Staff is always polite and friendly, service is prompt. I just wish the music wasn’t played so loud. It makes it difficult to concentrate when I’m trying to get work done. But a great location to come to if you want to socialize“

“I would give 100000 stars if I could. First I just want to say... Laveen (I may be spelling this wrong) & Logan are seriously the sweetest people I have ever met in the service industry. I've been coming to this location since I started my medical job in February. I was a high volume bartender for clubs previously for 8 years. These 2 morning staff MAKE MY MORNING everyday!!! To the point I'm sad the days I can't make it in! I cannot thank them enough for being the people they are!For the 1 star reviewers & the rude customers I've experienced in my time coming... I encourage you to take into consideration the fact that it is usually one of them working in the morning and sometimes both of them... 6+ customers at any given time in line while they not only.... take you & everyone elses order, check you out, warm your food, and also make your coffee... while your typical Starbucks has multiple people for each job... please be more kind and considerate as they are doing their best to make everyones things in a timely manner.The world needs more kind people <3“

“I was stopping here to get the seasonal apple crisp drink last year, and the barista told me that he had a drink recipe that was similar and tastes like apple pie. It was the best Starbucks drink I have tried to this day. Someone please find me that recipe!!

I didn’t get the guy’s name but if anyone knows a guy that has an apple pie drink please let me know!“

“This is a really solid Starbucks in Plano!
I’ve been coming here for years.
It has a drive thru and a large sitting area inside.
The store is always clean and the staff is really friendly!

I’ve never had any issues with my drinks or any food I’ve gotten. My orders are usually prepared really fast and the drive thru lines move quickly as well.“

“They’ve been kind of screwed by the recent closure of another nearby location, so now they’re always backed up by the extra traffic.
That said, they definitely do their best with the situation they’ve been put in.

Coffee is always correct, service is always good, and everything is pretty consistent. If you somehow want more out of a Starbucks, you’re probably just pretentious and a bit entitled, like some of the people who complain when they aren’t greeted as they walk in. Some folks just want to feel special, I suppose.“

“I was getting my drink at Starbucks on Custer Road Plano and there was a young beautiful girl her name Leaha was professional and very friendly with beautiful smile. She changed my mood today and I appreciate her . The drink she made was perfect exactly as I want .
Thank you Leaha , definitely I will come back again.“

“I wanted to leave a review for the wonderful woman who serviced me here earlier today. I had just gotten off of a really difficult shift and decided to swing by to grab a coffee for my partner, and a drink for myself. And I'm astounded by how quickly my mood went from poor, to walking out the door smiling. I was happily serviced by Shawntel B. Who was engaging in conversation, cracking jokes, and being an absolute ray of sunshine. Her customer service is far beyond excellent, and her personality is exuberant! So if you are reading this, thank you so much for being authentically you and brightening my day <3“

“Went into Starbucks to sip on something warm & non-caffeinated on this chilly day. Isaiah acknowledged me, recommended the Gingerbread Oatmilk Chai and the drink is great. He had awesome energy, the space was clean, and the chai is worth a try while it’s still out!“

“I have always been taken care of at this location. As expected, a little slow but it's not like employees are standing around doing nothing. I am sure hundreds if not thousands go through this store daily so they handle it quite well for a corporate campus location.“

“Went in on a Saturday morning. The barista was very friendly and made the order very quick. It was very delicious, and the sit-down area is a little cramped with lots of coffee and mugs available to purchase. Starbucks Rewards are accepted here.“

“First off, this particular location has the most calm, cool, and blissful vibe that I’ve ever experienced. Secondly, the smiles and teamwork that I’ve had observed is priceless!! I’m so impressed and every worker is righteous, honorable, and noble and provides the utmost profound customer service.

Alissa is an amazing manager and has leadership that is packed with excellence !!!

May peace and bliss be with you all !!

Thank you!“

“The folks here always get my order correct and I love the drinks every time! Recently came in because another Starbucks didn’t make my drinks correctly, and this location very graciously remade them. Thanks to the staff for being so kind and pleasant every time I stop by 🙌“

“This Starbucks has gotten so much better since Davina Carrillo started working here. With my busy schedule, Davina has made it so easy to get my day started! Being that she's the first person I come across before work, she sets such a positive vibe and you can tell she is a leader with her team! Thank you so much for an awesome attitude and always keeping that smile on every morning!“

“Want to thank Mike and his team for providing great hospitality toward my complicated order. With his help, we were able to pivot when one of the ingredients was out of season. My friend's order was perfect and made her day, our new favorite spot. Can't wait to come back!“

“Super kudos to Amanda and her team 👍 - just totally professional and friendly-like-it's-supposed-to-be ☺️.

I accidentally dropped my wallet there inside the store. Luckily, Elliot found this before it disappeared, and safely saved this pretty invaluable item - both monies, credit cards, Id's...

Thanks once again, Guys !“