Starbucks in Plano

“Ive been coming to this starbucks pretty much everyday that I am in town for the past couple years. Manny and his team are by far, the most professional, and friendliest starbucks staff that I have ever interacted with. Truthfully, my colleague and I feel so welcomed to come in and get work done for hours everyday.“

“I love this neighborhood Starbucks! I’m a little upset with the building upgrade as corporate Starbucks took a wonderful Starbucks that was like Stars Hallow from Gilmore Girls or the Brady Bunch with its wonderful, warm welcoming feel that was so charming .. to this cold, factory looking building that has been stripped of its personality. It is now just a cookie cutter Starbucks ??? can corporate stop stripping the personality out of everything in the name of increasing profits and speed— which I get it from a capitalist perspective. But it’s quite different walking in and seeing some of the people who made Starbucks “Starbucks” working the window , working take out orders.

This Starbucks has always had amazing people, the stickers, the smiles— it really made Plano had this small town feel and I loved that. Idk.. Starbucks I think you are leaving out something special when focus too much on profits. There is a wonderful opportunity for Starbucks to keep boutique Starbucks as they are. Not everyone is looking for fast service. A lot of people want that special touch and human connection especially in a world with upcoming AI. It will become increasingly rare. I live closer to another Starbucks but would drive out of my way to come to this one.“

“The lady at the register with all of the pins in her hat is EVERYTHING (wish I got her name). This starbucks has the best customer service out of all of the ones I had been to and their system is very efficient with getting orders out swiftly.“

“I never write reviews but we had such a great experience at this Starbucks my mom and I usually meet at this Starbucks once a week, we were in there yesterday with my kids and I just wanted to say Jordan was so nice and so helpful seriously such a sweetheart, thank you again! ❤️“

“I wanted to leave a review for the wonderful woman who serviced me here earlier today. I had just gotten off of a really difficult shift and decided to swing by to grab a coffee for my partner, and a drink for myself. And I'm astounded by how quickly my mood went from poor, to walking out the door smiling. I was happily serviced by Shawntel B. Who was engaging in conversation, cracking jokes, and being an absolute ray of sunshine. Her customer service is far beyond excellent, and her personality is exuberant! So if you are reading this, thank you so much for being authentically you and brightening my day <3“

“Honestly, this is one of the best Starbucks I’ve ever been. Maybe because it’s more on a high end area but the atmosphere is amazing and I think they have more drink options than other places.Overall 4.5 for everything ☺️.5 off because I tried this new drink which I didn’t enjoy much. NGL i got it for the aesthetic ?“

“Here’s the revised version-I left out a few people the first time by accident lol

*Rosie! Mimi, McKenzie*

I have been coming here for the last 6 months, and I’ve never felt more welcome ANYWHERE.
I don’t like to sugar coat things, and I definitely don’t speak on anything if I’ve not truly felt compelled to do so: that said, I’m compelled to do so.
This whole squad, under the leadership of Taylor, is fire. Everyone greets me when I come in, whether that’s in the morning, or in the evening (ima double cupper for coffee haha).
I told Taylor straight up, that she’s in the right place for management, but realistically, she needs to be a director of operations. Why? She just understands people, AND she knows how to hold down the business. Akasha is the same way-every time I come in, she asks if I’m getting my regular, has a professional quick conversation, and gets to moving. I like that.
Ian, Victoria, Paola, Marco,Cindy, Marilyn, etc(I know I missed a couple people, but you know what’s up! -this is a unit for what customer service SHOULD be.
Top tier, pull up and let them get you together, no cap.“

“I have often visited this particular Starbucks after shopping at Target. This location will not be just an “after shop” stop, but will be my go to location. Why? Serenity has such great service! She jokes, shows her big smile all the time and makes you feel welcomed. Jamar adds on to the experience with his extreme care for your order. These two both have made my drink better than any Starbucks I have been to. Keep up the great work Serenity and Jamar!!!!!“

“I would give 100000 stars if I could. First I just want to say... Laveen (I may be spelling this wrong) & Logan are seriously the sweetest people I have ever met in the service industry. I've been coming to this location since I started my medical job in February. I was a high volume bartender for clubs previously for 8 years. These 2 morning staff MAKE MY MORNING everyday!!! To the point I'm sad the days I can't make it in! I cannot thank them enough for being the people they are!For the 1 star reviewers & the rude customers I've experienced in my time coming... I encourage you to take into consideration the fact that it is usually one of them working in the morning and sometimes both of them... 6+ customers at any given time in line while they not only.... take you & everyone elses order, check you out, warm your food, and also make your coffee... while your typical Starbucks has multiple people for each job... please be more kind and considerate as they are doing their best to make everyones things in a timely manner.The world needs more kind people <3“

“This location needs to work on their foam. If your charge $1.25 or so your expecting the foam to be solid and not cream that blends into the coffee. Also needs to work on consistency. I order the same thing EVERYTIME and it’s different EVERYTIME. Great service friendly people. Maybe just more training is needed“

“Your standard Starbucks, but super friendly staff. They were overwhelmed with a BOGO offer, but they were hustling and were super friendly and apologetic for a small delay (which is honestly expected at times).

Decent variety of sitting areas too since it has a good sized sitting area. Was pretty full on a Friday afternoon.“

“Went into Starbucks to sip on something warm & non-caffeinated on this chilly day. Isaiah acknowledged me, recommended the Gingerbread Oatmilk Chai and the drink is great. He had awesome energy, the space was clean, and the chai is worth a try while it’s still out!“

“The iced lavender cream oatmilk matcha is absolutely amazing! The combination of matcha with the subtle floral hint of lavender is so unique and delicious. Mackenzie was super sweet and accommodating, replacing the regular foam with non-dairy foam to make it perfect for me. The drink is smooth, refreshing, and perfectly balanced. Highly recommend trying it!

Dietary restrictions: Vegan“

“This Starbucks location has a great ambiance, both inside and out. The store itself is well-designed, clean, and inviting. The outdoor seating area is a nice touch, perfect for enjoying coffee on a good day. Inside, the atmosphere is cozy and comfortable, making it a great spot to work or relax. Service was friendly, and the drinks were made just right. Definitely one of the better Starbucks locations I’ve visited!“

“They did a great job removing two dents. There was a 3rd dent that was problematic, and they were honest with me telling it like it is. They could have fixed it, but there would have been the possibility of cracking the paint, which would then had required a paint job. So, yeah, I appreciated their honesty👍“

“Love this location, I go out of my way to get my drinks from here simply because the staff and the quality. Every person that's served me has been so sweet, their customer service is immaculate. They also have the best made drinks of any starbucks around. Thanks yall!“

“This Starbucks has gotten so much better since Davina Carrillo started working here. With my busy schedule, Davina has made it so easy to get my day started! Being that she's the first person I come across before work, she sets such a positive vibe and you can tell she is a leader with her team! Thank you so much for an awesome attitude and always keeping that smile on every morning!“

“I AM SORRY THIS IS A OLD REVIEW! THE STARBUCKS ACROSS FROM SAMS IN PLANO MADE AND AWESOME MATCHA. VERY TASTY AND GOOD AND I DONT EVENT LIKE GREEN TEA. THIS WAS GREAT! OTHER STARBUCKS JUST CANNOT GET MY FRAPPACINO CORRECT. MINE IS A SIMPLE COFFEE FRAP AND THEY CANNOT MAKE IT RIGHT. TASTED LIKE WATERED DOWN COFFEE. I HAVE TO NOW ORDER THIS SIMPLE DRINK WITH LIGHT ICE AND IT IS PERFECT. FRAPPS WERE BETTER WHEN THEY HAD THE MIX ALREADY DONE. EVERYONE IS DIFFERENT DEPENDING ON WHO IS MAKING IT. BAD IDEA, STARBUCKS! GO TO KROGER...THEY CAN MAKE THEM CORRECTLY!“

“This is my go-to neighborhood Starbucks. The people are wonderful! Friendly, helpful, etc. The food and atmosphere are typical Starbucks, so I can’t give those a 5, but they’re always consistent with the brand and you know what you’re getting.“