Starbucks in Frisco

“As a daily patron of Starbucks for my trenta iced black tea, I’ve had routinely pleasant experiences at many Starbucks throughout Frisco. There is one barista, however, whose service and demeanor is exceptional, and that is Sophia at the AC Hotel at The Star. Sophia prepares my tea just as I like it and does it with a smile and sweet attitude (and she always remembers my name!)! Way to go!!“

“New review: I must say, on a Saturday morning with the drive through starting to do the usual wrap around and of course the bustle inside, all while the mobile app is down (due to Microsoft outage, which is currently still affecting not just some Starbucks locations but other businesses as well SCOTT!!!) A cheerful barista responded to a slightly pompous Scott took it upon himself to be the IT guy and with a "special Scott tone" and hearing the barista's calmness, knowledge, and respectful tone was AMAZING! She handled it very well and as I am sure Scott shall make his intelligence known somehow, I think it needs to be recognized how well someone did at handling a waste of time remark, move on Scott and speak to people face to face more it may help you more than you don't know.

Us Texans do not do cold well unless we want Starbucks!!
I must say they were amazingly, wonderfully, accommodating even while they risked getting home safely. So kind and I hope the technology can shut down so they can not have to drive when this refreezes.“

“I see a lot of bad reviews but I would have to say maybe it was just a bad day for the person posting the review. I’m not from the area but stopped in to work while my father has a procedure. This store runs a tight crew. 7 people behind the counter and working hard. They knew almost every person picking up their mobile order. These young adults are working hard; mostly likely going to school in the afternoon or evening. Great place to sit and work“

“I went to Starbucks the other day and was helped by Eric, and he was honestly so kind. He had such a warm and friendly attitude and made the experience really pleasant. You can tell he genuinely cares about customers, and that kind of energy makes a big difference. He definitely made my day a little better.“

“The staff is always friendly and the store is always busy. I see regulars there a lot. If ordering tea you must order it sooner than you want to drink it. Lately I have been ordering my tea then adding water to cool it down. Last night I poured my tea in my water bottle as usual but this time the tea must have been at boiling temperature because when I poured it in it actually MELTED MY WATER BOTTLE. I realize my bottle is not made for hot drinks but I can only imagine what would have happened if I took a drink straight from the Starbucks cup. I hope nobody gets hurt.“

“I stopped in to this Starbucks to purchase a drink and some gift cards for our local first responders. The manager who assisted me was so helpful and friendly. I had to step away to take a call, and when I returned, he surprised me with a Starbucks bag that had “Thank You” written on it and included huge chocolate chunk cookies along with my gift cards.

He told me he appreciated me appreciating our local firefighters and wanted to contribute something on behalf of his location. The firefighters at Prosper Station 2 truly enjoyed the thoughtful contribution.

I already enjoyed this location, but after this experience, I absolutely love it. Anyone who has a heart for serving and supporting those who serve us every day are my kind of people. Highly recommend and will be returning in the future!“

“I love this Starbucks location. Their service is always fast, including during the morning rush, which was surprising and a first for me. The employees always have a lovely & positive attitude, including in the mornings! I’ve never had an issue with this location, from the service to the quality of the coffee.“

“My daughter and I stopped by today after 2 soccer games. I ordered a Pistachio cold brew (and a few other items) and I have to say, it’s one of the best ones I’ve ever had!!! Not only the flavor was perfect but the lovely barista was outstanding!! I will make sure I will stop by here again. Top notch service!!!“

“One of my favorite Barista’s makes my visit always splendid. All of the girls are amazing and always greet me with a smile and kind words. They know my order by heart and always make small conversations while making my favorite drink. This location is not close to my home ( I live in Dallas ) but I always look forward to coming out of my way just to see y’all.Thank you so much!“

“CROSS provides exceptional service. He was super accommodating in making sure I got the right size drink (despite me putting in the wrong order), and he was so pleasant. In the midst of the hectic morning rush, he took the time to ask how my morning was going while making my drink. Can't ask for better service. Thank you, Cross!“

“This store is always so peaceful and nice to go to! With the new refills policy it is really enjoying to go in and study for hours, and the staff is amazing and brings you your beverages right away. I love seeing all the friendly baristas saying hi and it makes my day to get sweet messages drawn on my cups! <3“

“Pooja is the best. We didn’t know that the chai was different and Pooja helped my wife recreate her previous chai order. She made sure to ask us while we were seated if it was good and printed the sticker out so we knew exactly what to order. My ube coconut macchiato was also a great recommendation as well.“

“A good experience at this location inside the Target. No line to order and a quick order purchase process when using the app. A little disappointed the drink we ordered was not complete due to a shortage of a specific ingredient. The barista handled this issue in the beginning and set the expectation clearly. Excellent job!! Thank you“

“The barista/cashier was Josiah!! It was long lines until we got to order but he was so pleasant and so helpful that we had a wonderful experience. I have had the same chai and the same snack at Starbucks a million times but Josiah, his pleasant disposition, respectful approach and absolute understanding of our order made this experience stand out in my mind as one of the best!!! Thank you Josiah!!!“

“This location is located is inside the Kroger behind the neighborhood where we live so we do frequent it,they produce fantastic coffee and my wife is good friends with the lady who makes coffee there sometimes there's a line but it always goes pretty quickly. If you're looking for someone to make a fantastic cup of coffee for you ask for tita.“

“Tall, dark, sweet and hot - I felt like I needed to devour and savour every drop...And the coffee is good, too!Next time ur in the mood for a tall cup of handsome, do urself a favor check out Devin, the barista. Even with the face mask, his eyes are amazing.Had me wishing I was single and 10 yrs younger. He was also really funny and made good coffee - Starbucks should give Devin a raise... He works hard running thru my head! Also, if y'all ever decide to do a Starbucks sexy calendar, he should be Mr. December.. He would keep you warm all thru the nite im sure! Xoxo“

“I’m going to start off by saying this cafe’ is the best in getting your Starbucks coffee experience. This location is far above all the rest in the surrounding area which is why I come here. It can get packed and busy during peak hours so that’s a good sign. The staff is friendly and when you come often enough they’ll remember your name which is nice. I like the ambience, the place is chic, and I give thumbs up for cleanliness. I’ve never had a bad experience in all the time I’ve been coming here. Kudos to the manager who keeps this place running smoothly.“

“This Starbucks is one of my favorite ones. The people are always friendly and they are very detailed with their cleaning. I even watched a young lady spill a whole thing of strawberry açaí and the Starbucks Team at the time jumped on it and cleaned it up as if it didn’t even happen. I didn’t even hear any sticky feet after the floor dried. Nice atmosphere at this location. 👍👍😎“

“This particular Starbucks is drive through or walk up only and it is surprisingly very fast even when the line is long! It’s my go to because it’s on the way to work but also because I know they won’t add too much time to my commute.This particular time I went unfortunately, even though I took a couple sips, the drink wasn’t actually full and there was a lot of Matcha that was not blended or stirred in. So they do make mistakes as expected but overall they’re good.“

“The manager ms vita is amazing so accommodating and understanding, didnt make me feel like a bother when my coffee wasnt made correctly, bc of that ill always come back to this location, thank you, and to the staff for being so quick to make it right.“