Starbucks in Plano

“I had an absolutely amazing experience at this location. The employee who helped me went above and beyond to make sure everything was right, and his attitude truly stood out. It was clear he genuinely enjoys his job and takes pride in providing great customer service.
That level of effort does not go unnoticed. It completely changed my experience and is exactly why I will continue coming back to this location. Excellent service all around.“

“Starbucks was fast, convenient, and easy to access with multiple ways to get in and out of the location. We placed our order online, and it was ready quickly when we arrived. The staff kept things moving efficiently, making for a smooth and hassle-free stop. Great option when you're on the go and need a quick coffee or snack.“

“I recently visited here and the customer service was excellent. I went through the drive through so did not get names, but have been there several times before and it’s always the same. This day I was not having a good day but the kindness and efficiency of the staff lifted my spirits.
It’s a little crazy but I always wondered about the messages on the cups and what good they did. This day I found out because the barista added ‘Have a great day!’ With a smiley and for some reason I actually smiled and decided that I would.
Keep being a pleasant place to visit for coffee!!!
Thanks!!! :-)“

“I had busy long day at work, i came in through the front door , the Starbucks was clean , i was welcome by Katiy with big beautiful smile and professional coffee master with knowledge of Starbucks menu and she had big beautiful smile on her face and i got my order so quickly and great quality coffee. The experience was so amazing thank you so much.“

“What can I say about this Starbucks location?

You might be surprised that I gave the crew five stars in every category, but honestly, I wish I could give them one hundred stars. Joni, Amber, Ash, Zoya, Becca, Tony, Cali, Caleb, and the rest of the team are truly wonderful people—highly professional, humble, and genuinely service-minded.

As someone who has visited many Starbucks locations, I consider myself a regular customer, and by far, this is my favorite one. Thank you all for making me feel a sense of belonging and for welcoming me with such warmth every time I visit.

Honestly, performance-wise, I do not see much distinction among them; they are all excellent. However, if I absolutely had to choose one standout, I would mention Ash. She clearly knows how to balance professionalism with friendliness, always carries a pleasant smile, and brings an infectious energy that makes the place even more welcoming.

—Solomon“

“My friend David and I were treated with the absolute best customer service I have ever experienced at a Starbucks! Great place to study and chill, amazing drinks, and the cake pops are to die for. Big shoutout to Gabby, Elyse, and Adrian for their extraordinary hospitality and kindness!!!“

“There are many others, but none like the beauty and feel here with the warm greeting from Christina. Walking into this Starbucks feels like stepping into a cozy neighborhood café rather than just another chain. Christina’s bright smile and genuine “good morning” instantly set the tone — it’s the kind of personal touch that makes you want to come back. The store itself is beautifully kept, with warm lighting, clean tables, and that perfect coffee aroma wrapping around you the second you walk in. My usual order was made quickly and tasted perfect, but it’s really the welcoming vibe and friendly team that stand out. Christina remembered my name on my second visit, which honestly made my day. If you’re in the area, this is the Starbucks worth choosing. Great coffee, great atmosphere, and even better people. Highly recommend!“

“Starbucks is a great place to grab coffee or a quick snack. The drinks are usually made well, the staff is friendly, and the stores have a comfortable atmosphere. It is a nice spot to relax, meet with friends, or get a little work done while enjoying a favorite drink. Great place to work“

“Every time we come, we have a great experience. The staff is super friendly and helpful, the chefs always help help with the dietary restrictions and make new food with things customized on request which makes it really helpful. Keep up the great work and looking forward to our next visit.“

“This Starbucks is consistently on point. The coffee is always made well, and the quality never disappoints. The space has a comfortable, welcoming feel that makes you want to stay awhile instead of just grabbing and going. A great spot to relax, catch up on work, or meet up with someone.“

“I hope this is the Starbucks inside Target. I usually get my mocha cookie crumble here because it is ALWAYS served per my request (not the same experience at the bigger Starbucks). Today was extra special. The young man working today 2/13/26 at 12pm was outstanding! I really appreciate a great service, special having a professional career in the hospitality industry.“

“Whoever made my cappuccino made it right 💯, perfect. The weight of the cup upon picking up my order is perfect. Some barista's make it like a latte which is incorrect cause its heavy. Also, this being right next to a trampoline park is a life saver for parents needing coffee.“

“A pretty nice starbucks! The workers are nice, the drinks are standard starbucks quality. It's not very busy even when it's early, which is nice! Plenty of seating both inside and outside. It's a nice place to grab a drink after shopping.“

“I was stopping here to get the seasonal apple crisp drink last year, and the barista told me that he had a drink recipe that was similar and tastes like apple pie. It was the best Starbucks drink I have tried to this day. Someone please find me that recipe!!

I didn’t get the guy’s name but if anyone knows a guy that has an apple pie drink please let me know!“

“I would give 100000 stars if I could. First I just want to say... Laveen (I may be spelling this wrong) & Logan are seriously the sweetest people I have ever met in the service industry. I've been coming to this location since I started my medical job in February. I was a high volume bartender for clubs previously for 8 years. These 2 morning staff MAKE MY MORNING everyday!!! To the point I'm sad the days I can't make it in! I cannot thank them enough for being the people they are!For the 1 star reviewers & the rude customers I've experienced in my time coming... I encourage you to take into consideration the fact that it is usually one of them working in the morning and sometimes both of them... 6+ customers at any given time in line while they not only.... take you & everyone elses order, check you out, warm your food, and also make your coffee... while your typical Starbucks has multiple people for each job... please be more kind and considerate as they are doing their best to make everyones things in a timely manner.The world needs more kind people <3“

“Went into Starbucks to sip on something warm & non-caffeinated on this chilly day. Isaiah acknowledged me, recommended the Gingerbread Oatmilk Chai and the drink is great. He had awesome energy, the space was clean, and the chai is worth a try while it’s still out!“

“We’ve been walking here on Saturday mornings for a couple of months as part of our new routine and have to say, we love this Starbucks location. The staff knows our names now and are just awesome 🔥 great coffeee, great food and the best service. Keep up the great work!!“

“I absolutely LOVE RULA!!!!
She makes my day every time I come in!!! Her beautiful spirit and heart just shines through her work…She goes so far above and beyond to make her customers happy and takes customer service to a whole other level…. If you are in the area, purposely go to this Starbucks and meet her!“

“Good friendly service. Staff was helpful in helping my granddaughter choose a drink. She was excited to see her name on the board, this is the only starbucks i had ever seen one. It is clean, ambiance is jolly and people hang out. It is not too noisy. I found choices for the kiddos😍“

“Went in on a Saturday morning. The barista was very friendly and made the order very quick. It was very delicious, and the sit-down area is a little cramped with lots of coffee and mugs available to purchase. Starbucks Rewards are accepted here.“

“I just want to give credit where it’s due and Taylor at this location is AMAZING! She’s memorized my drink at this point and she is always so welcoming and fun to chat with. I could easily get coffee from the grocery store but for a quick run and to say hi she’s the reason. Thank you for the amazing service you provide!!“

“My roommate and I started frequenting this location due to medical appointments near by. They are always friendly! Drinks are made with care and precision. Lucas in particular has been amazing! I had a transaction issue that he fixed no problem. Thank you for being a bright stop after my medical appointments!“

“I visited today during a very busy time, and despite the long line at the drive-thru, the service was outstanding There was a small mix up with my order, but the barista Fay she is amazing! She was extremely kind and patient
She quickly remade my drink with a positive attitude and even let me keep the incorrect one, which I really appreciate

Customer service like this truly stands out
Thank you so much!“

“I have always been taken care of at this location. As expected, a little slow but it's not like employees are standing around doing nothing. I am sure hundreds if not thousands go through this store daily so they handle it quite well for a corporate campus location.“

“This Starbucks has gotten so much better since Davina Carrillo started working here. With my busy schedule, Davina has made it so easy to get my day started! Being that she's the first person I come across before work, she sets such a positive vibe and you can tell she is a leader with her team! Thank you so much for an awesome attitude and always keeping that smile on every morning!“

“I enjoy does Starbucks location the staff was amazing very friendly and even made sure that my order was recited back to me to guarantee I've got the right thing the vanilla bean that I got was top-notch these guys do an awesome job make sure to check them out“