Burger King in San Antonio

“Latoya (might be spelled wrong) is a gem. She was closing the lobby but let me order. I know fish sandwichs are a pain but she took great care of me. Truly appreciated letting me order after a long day at work and also the great customer service!

Wife is happy because she got her fish sandwich“

“Been coming for over about a month since we are working next door and we see the same lady always smiling and laughing giving good voice bes. The employees are the best the cashier Perla was so sweet. Food is always hot and fresh thank you for the good vibes your crew gives us.“

“This particular Burger King is always making wonderful improvements. The inside of this establishment is absolutely immaculate. Clean, organized and their condiments are always filled and available for the customer. The Service is outstanding. Employees are committed, kind, professional and always helpful. Parking spaces are plentiful and wheelchair accessibility is available. A perfect Restaurant for the entire family to enjoy.“

“I had a really great experience at this location a couple weeks ago. I had an issue at a different store where my order was messed up and I was given real meat instead of the impossible. When I came here to explain what happened, the staff was incredibly understanding and kind, they replaced my meal with an impossible whopper at no cost.
It honestly meant a lot to be treated with that level of respect and care, especially when it comes to dietary choices (there’s not a lot of vegan options by the time i get off of work). The service was quick, friendly, and professional. Big thanks to Tristen and the closing team here for turning a bad situation into a positive one. I’ll definitely be coming back! <3“

“I usually don't like burger king but this place is good poor workers there's only 3 working the whole place but they are killing it getting orders out quickly the interior was fairly clean despite the lack of employees bathroom was clean those poor three workers need a raise rushing around how they are“

“Sometimes you just want that flame broiled taste. Good experience at this location food was hot drinks were cold. Katchup was red and tomatoei. Order was taken,prepared and delivered promptly. I recommend this location. Employees were professional & hard working.“

“I always receive great service at this restaurant after work. The cashier, Silvia, is very kind and friendly every time I come in. The food is always served hot and tastes really good, and the overall service from the restaurant and Silvia makes the experience even better!!“

“So I just got turned away from taco bell at 1:27am but good ole BK was open! They made sure I got fresh food and apologized for Taco Bell’s staff being lazy. The staff at BK were friendly. I could tell they were tired but they made should I got what I needed. This is the type of service that will keep me coming back. Thanks to the team for making sure I got what I needed and had it “My Way”. That’s how you stand on business!! Thank you!“

“ok so just had their texas double ..... lets just say the king is back !!! the fries were fresh and perfect !!!! the whopper tasted amazing !!!! dammm enjoyed it more than whataburgers, mcds, sonic, in and out( by far that burger was weak).... definitely going to be going to bk more often!!!
kids loved the nuggets too and the fries!! damm this brings back memories when we would go to bk during special occasions“

“We came in and the girl patty was amazing! She was working by herself she took care of the drive thru and inside and she did it with a smile! Very positive even tho it can be stressful to run it by yourself! I hope patty knows how good she is, we are proud of you patty thank you for being the best!! GIVE THAT GIRL A RAISE 🔥“

“The people are nice and friendly. The food was nice and hot but it took 20 min to get 4 burgers and chicken fries when it was slow. I just got finished with a 15 hour day and needed to get out quick. Im still going to give 5 stars, but please take peoples time into consideration. Were there for fast quick food. If i wanted to wait 20 min i could have gotten a fajita plate or something somewhere else.“

“I brought my son in for lunch and it was obvious they were very busy and very short staffed today. Despite all of the challenges that produced, the team members were all so polite, apologetic, and were non stop working to get the orders out. There were some incredibly rude customers they had to deal with and they did so with kindness each time. I hope everyone working with today gets the recognition they deserve (money - a raise!!)“

“Before getting to burger king , I was waiting at bush's for 5 minutes for someone to take my order. Then I went to long John's and was waiting behind 2 cars for another five minutes, so I just drove straight to burger king , and I was in and out of there! Service was fast and the food was ready fast as it should be. Lady at the drive through was amazing and told me about a deal to save some money. I was in a time crunch , and burger king, made it happen!“

“Only Burger King within 20 mile radius of my location. Nothing wrong with the food served, it’s BK. Although service is slow even if there’s no line. Can’t fault them, since upon pulling up the window, you can tell the staff are about HS age if not a little bit older. That makes a lot of difference in food service nowadays. With that said, this will not stop me from giving this location my patronage.“

“Extremely understaffed. I feel bad for this business, they gotta step it up with marketing, one guy is on the cook line. It's 6:30 PM FRI night, place is flooded with customers. At this rate it'll take a while for people to get their food“

“I must admit that I have been steering clear of BK since 1999. Tonight my husband and I stopped there tonight because it was the only place on the way home. There were a few cars in the drive thru and about a dozen people in the dining room. There were only TWO employees working. We were greeted and tended to in a timely manner.
I have to say that I was blown away by our experience. My expectations were low. Even though the 2 employees were on an actively sinking ship, our food came out quickly, looked good and tasted so much better than we expected. Daniel came into the dining room to check on us! I don't think I have ever had that happen at a fast food joint. Daniel and his associate were very helpful and hospitable. I believe they both deserve promotions! To handle that situation so calmly and still make the food presentable... I'm super impressed!“

“This is the only Burger King in San Antonio that I will eat at. Food is always fresh and right. These other Burger King's be playing with my money so I will only eat at this one. If you want Burger King the way it used to taste when it was good, then go to this Burger King.“

“As soon as I reached the menu board I was greeted by a friendly voice. She answered every question professionally. I drove up to the window to pick up my order. Zee was the same friendly voice I had heard and she answered even more questions I had. I received my order in a very prompt manner with everything hot and ready! Thanks for the great customer service! Keep rockin it!!! ❤️“

“The foods always good and a better bang for your buck compared to most fast food places with plenty of options to customize food. My only complaint is that they are supposed to be 24/7 and when I came by on my way to work for food before work (around 8am) no one ever answered the drive thru mic. I come frequently though, just had that issue once.“

“Was very clean and smelled wonderful.
The Juan was very helpful and very polite and professional. Food was delicious I went with something new and it was absolutely worth the risk. The whole experience was wonderful the children area was fresh and clean for my daughter. Will most definitely be back.“

“Jeremiah was extremely polite and helpful and made my experience here amazing for me and my family. This has been the best experience with his customer service that I can honestly say I’ve ever had. Thank you Jeremiah! We will definitely be back!“

“The way the whoppers were made was really rediculous. One was enough mayonnaise to make four Whoppers,when the only request was pickles mayo and ketchup. And the other one had what appeared to be an aggressive amount of lettuce. We had to re-dress the sandwiches ourselves in order to try and enjoy. Manager was extremely nice, crew was clueless. I've never had a bad experience at Burger King before, so this was weird.“

“i went to this burger king location at around 12-1 a.m. on march 24th. The black male taking my order had the best customer service i have ever expericned. very down to earth guy and very enjoyable to talk too! If i was the owner, I would give this guy a raise. I'm not sure what his name was but he was very kind!!!!“

“I love Burger King! That char-grilled taste is undeniable. I tried the onion rings. I did not like them. The fries were very good and the fountain drink was crisp. I did not care too much for the zesty sauce on my fries and onion rings, but it was repeatable on my burger. I be back soon for another #1. There are new burgers available that look inviting. Myself? I'm just loyal to the #1.“

“The new Burger King appeal is awesome! The delicious flame-broiled flavor, clean establishment, and great service is one for the great restaurant turnaround archives. I've been with BK since its grand opening in Los Angeles, June 1979. I've seen it up, I've seen it down. Glad and hopeful for its rise. Yes! In my book, you rule!“

“I came at the crack of dawn as soon as they opened during daylight saving to get a whopper I needed it lol but they were so sweet about it turned that boiler on and got me a fresh whopper and I’m so grateful and everything was so fresh and tasty“

“It has changed! Thank you, Levi for a wonderful experience! This place has a better health score rating of 99 and Looked really good in there! Levi was very attentive and helpful also cleaning between customers , Making it look nice, and making sure staff was doing tasks in time. Would check in on us seeing if everything was good. We will be back again soon.“

“I ain’t even mad that I didn’t receive what I ordered. I ordered the Bacon, Egg, and Cheese Crescent, and I received this overcooked biscuit. The cashier (a lady) was very kind, friendly, and attentive. She had a very positive attitude and told me to “Have an Awesome day.” THIS lady is what customer service is about. Kudos to her. I’m sorry; I didn’t get her name.“

“I've been pleasantly surprised on how fresh my food has been. I stopped eating BK for a few years because everything seemed stale or cold. But, I decided to try it again awhile back and was pleasantly surprised. And, the $7 trio deal is perfect for me, lol.“

“It's rare that I go out to eat but when I do I like to come to this particular Burger King. They're fast the manager the team leads and the rest are very nice and friendly. I can understand them they can understand me. It's clean. Just very courteous and excellent customer service. I love it so don't you change anything. The best part are the hot chocolate chip cookies 🍪 🍪 😋“

“This is by far the best BK location I’ve been to (I’ve stopped at dozens all throughout the US while traveling for work). The workers are some of the kindest and hardest workers, shoutout to Dylan for always hooking it up with the best coffee in the am! Management is kind and always helpful as well. Whether you’re a fan or not of BK, I highly recommend trying this location to either turn around your opinion or make you love it even more“

“Have not been to a burger king in several years. Was not surprised of the smaller burger size (comparable to McD's). But none the less pretty hardy, fresh vegetables well seasoned patty for an overall satisfying burger, nice crispy fries and a milk shake for 8 dollars. I was impressive to say the least. I will be visiting more.“