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“Very fast, and friendly service. Also super clean establishment. Quality product. Consistently good, and hot food. I have no idea why this location isn't very busy, because it is exceptional.
Wheelchair accessibility: Wheelchair accessible. Disabled people would be comfortable coming here.“
“I went by yesterday and picked up some food for the fam. 4 444 and two meals. Plus 5 frosties. Order was correct, nothing was missing and the lady who helped me had a great attitude. Im not going to say the food was the warmest, even after waiting a bit but they absolutely deserve the 5 star!“
“Must be under new management. It didnt feel as ghetto as usual. I came in for lunch and was pleasantly surprised it was nice and cool in there. It was clean and the music choice was very nice. Like old school 1940s broadway music. The apple pecan salad was on point and the chili was hot! The young girl at the register was very nice as well.“
“WENT THERE LAST ON SOMW LATE INPROMPTU CRAVINGS & THEY WERE SO BUSY 😋 KINDLY FORGOT SOMW FOOD BUT WENT BACK TODAY ;)JIMMY & CREW SHIFT WERE VERY POLITE. FIXED OUR ORDER REMADE IT PERFECTLY.. CONSIDERING ITS A HIGH CRIME AREA.HE WAS THE BEST AT HIS JOB! DEFINITELY GOING back!! Thank you and Happy new Year!.XOXO Lorena“
“Pleasantly surprised by the breakfast sausage burrito, and glad they opened up the full fountain drink options. I'm a ginger ale person but also like all the different flavor options so it's nice to change it up a bit. Seasoned fries are good and really into the French toast sticks“
“Food is usually pretty good, we usually get the Wendy's double meat. So we tried the breakfast and the prices are fair, but very plain and oily, no ketchup, salt, nor pepper. I wasn't able to get a refill on my coffee ☕, had to request creamer and sugar.Bathrooms are under lock and ? key and most things are hidden behind the counter.“
“Thank you so much to Steve for fixing a order he didn't ruin! I greatly appreciate your hard work and speedy service due to the other locations mess up. Wish there was more Steve's in the business. Really makes a customer want to return. He definitely deserves a raise! Thanks Happy New Year looking forward to doing business at this location ?“
“The food is always good and if you want it made fresh they do it. Not all employees are happy to, but it gets done. They also are good at remembering if I need to go back for something because they were out the first time
Vegetarian options: There aren’t any
Dietary restrictions: If you are allergic to anything make sure you let them know because a lot of the juices from vegetables get in other vegetables
Parking: There is a decent sized parking lot and it’s free
Kid-friendliness: Can bring kid but no playground
Wheelchair accessibility: Wheelchair accessible just like every other Wendy’s“
“My husband and I came in here for lunch after his doctors appointment and the guy who cashed us out was super nice and chill.
They got us our food super quick and it was fresh.
Even got some cute stickers and put them onto my kindle case!“
“By far this has to be the best Wendy's I've ever eaten at. When I drove to the drive-thru today it smelled so damn good I don't think I've ever smelled Wendy's food like that before
The workers were nice and funny and very quick.“
“Definitely will be returning! Thank ya guys for making my food absolutely delicious i appreciate not having my food thrown together. Manager was very interactive an kind smiled the whole time didnt make me feel as if i was just another customer. To be smiling this late in evening made my experience even better. Thank you night team.“
“I love don’t eat a lot of fast food due to you know, but I ordered from Wendy’s tonight. I used to love this place growing up. It did not disappoint. Maybe it’s because I don’t eat this kind of food often but I will say it was awesome!!! Been doing the keto thing here since December. The location on Wurzbach closest to I10 did a great job. I know I’ll feel like crap tomorrow, but I was worth it. Thanks y’all.“
“Haven’t been to Wendy’s in a long time but after passing this particular location and see absolutely no business we decided to stop in and pick up dinner. The guy at the drive thru (Jared was his name) was great! Took our order and had amazing customer service. Our food came out quick and fresh and our order was 100% correct with our requested sauces and all. Happy we stopped in tonight the food was delicious. Will definitely come back.“
“My family and I love getting the $5 biggie bags it always hits the spot!! The staff is not always the happiest but the service makes up for it so it ok the food is always Hot and delicious 😋
Kid-friendliness: Kids always leave full and Happy“
“Young man in a blue shirt was very helpful and fast with my order, even though it seemed as though he was running the store by himself We had dinner in the lobby. The only thing I can say is the lobby needs some updates Other than that, we will definitely be going back good job to the young man and Wendy’s“
“First time at this location and we’ll definitely be back! The food was fresh & hot! I asked for no salt fries and that’s exactly what I got with no attitude! KJ made the visit beyond enjoyable. He was patient and kind! He gave us the BEST SERVICE we have EVER received at a Wendy’s.“
“Come here a lot since it's close to where I live. They don't do too terrible compared to other Wendy's in the area. Basic Wendy's, not too bad.
Today, i ordered something new, other than my standard spicy chicken sandwich; I got some spicy honey BBQ saucy wings. Wasn't very impressed. The nugs seemed a little old (over cooked and have sat out a while) while lightly covered in a sauce. They were a little soggy in the areas the sauce was coating the nuggie, so I'm not sure if they just sit there. Either way, I don't get the hype. Next time, I'll just order regular nuggies with a side of fresh sauce.“
“It’s 2:46 PM, March 28 2025 and I just got back with my order from this Wendy’s.
Just wanted to give big props to the crew today, this food is great, very well prepared and a special shoutout to the young gentleman who took my order as well as the other young gentleman who prepared it in the back. Their attitude and service was manager like.
Big props again and I wish the best for this superstar crew.“
“Today (4/3/24) got some wendys from here cause the one by my house always messes up somehow. But these ladies, even understaffed, made my honey butter chicken biscuits taste absolutely SMACKEN!!not overcooked at all! And my frostycino! Absolutely wonderfully sweet! I always ask for extra vanilla cream and alot of places dint put it in but this one does!Ladies! Yall are wonderful!“
“They used to say Where's the Beef now that make the sandwich so small that the beef is there but it's tiny tiny tiny. I went over there for a meal I spent $12 for a meal they didn't have no pumpkin spice they didn't have Dr Pepper they didn't have half the things that I wanted and I way overpaid for him you know that I should have been able that I should have been happy eating and I wasn't.“
“I ordered a frosty & a small french fries. The young man who took my order was friendly & did an amazing job of getting my order quickly to me. The drive thru was super busy backed up. So i went in. The young man, i should have gotten his name but i didnt (sorry) but he had a slight speech impediment, he took my order & got my frosty & allowed the young lady working the drive thru to get a couple of bags completed with fries & he got my fries & gave me my order. Efficiency!!! I was thankful that he did this. There were a couple of others waiting inside as well. Please know that this young man knows how to run this service.“
“I don't go to Wendy's because of the Chick Fil A right next door, but I will start to come more often. Pulled up at 1030pm after a long shift at work and the tall gentleman with glasses at the window was extremely professional with exceptional customer service. He had a couple of car in the drive thru already but as soon as I pulled up, I was immediately greeted and asked politely to give him a moment as he helped the other guests. This communication, for me, is vital for any guest interaction. It tells me that my time is valued and they are trying their best to give the best service. I didn't wait more than a minute or two and then was regreeted and he talked me through different options with the selection I had chosen. He wasn't rushing me or seem impatient at all. If he had asked me specifically for ANY item, I would have been upsold immediately just because of his friendly attitude! At the window, he repeated my order and continued the same welcoming demeanor as before. My food took less than a few minutes and he wished me a Happy New Year! As a leader in a business, I make it a habit to notice talent for guest services and make it a point to recognize it. I apologize for not getting your name but, Bravo! My 6year old daughter and I enjoyed our experience with you and I thank you for being kind to her and reaffirming her point of "having good manners to everyone we meet." I will be back.“
“It was a long and cold walk when I decided to pop in to this Wendy's to grab a quick bite, hydrate and try out there app. It was late and I was expecting the dining room to be closed....open until midnight!!!! I was able to charge my phone as there were plenty of wall outlets with dual USB chargers included. Crew made me feel at home and even allowed me to try the new limited edition Salted Caramel Frosty:)
Five Star Exceptional Service from Wendy's here on Culebra/1604.
"A company's greatest asset is its people"“
“I love Wendy’s, it’s one of my favorite fast food places; it’s good, affordable, and has a nice variety. I love it!
However I came in today with the Wendy’s app, I haven’t used it before so I was unsure how to redeem offers and rewards. I pulled up an offer for a “free any size fry with $5+ purchase” and had the barcode up but the lady didn’t tell me that the offer was taken.
I believed I informed I was trying to redeem the offer but I could be mistaken, I wouldn’t see why she wouldn’t tell me sooner. Anyways I got my food and saw that there was no extra fry (she didn’t ask me for a size, that should’ve been the first indication lol) and I informed her and some other workers about it. The lady said she just scanned for the points, and I was like “Oh okay never mind then.” I didn’t want to make a big fuss about it in store (high key making a big fuss of it here lol)
Anyways even though I really only came because of the sweet offers I saw on the app.
All in all it’s a fast food restaurant so what do you expect? Much better than McDonald’s that’s for sure, and the Wendy’s social media admins are always funny.
Still it’s a nice restaurant to dine in at, it was nice and clean. The food was hot and good, and now I know for next time to make sure the offer is taken instead of staying silent.
8/10 will probably be back again this week for another work lunch.
TLDR: It doesn’t hurt to make sure.
Wheelchair accessibility: Many open spaces“
“Once you've had Wendy's you know what you can expect in either a burger, or chicken nuggets, they are good, this location does take care of you if you're not happy with whatever they serve you. Great clean atmosphere and great value menus and daily specials. Try their chili yummy!“