6 Best Bakeries near Ashburn

“I did not realize I hadn't put this in earlier so I apologize for this very late review. The experience with Kalyani from start to finish was amazing. I wanted some things I couldn't see on the order form online and she was so very accommodating, gracious and so quick to respond. I ordered 8 mini cheesecakes (Nutella, lavender, blueberry, saffron, red velvet and plain) and a 9" chocolate cheesecake with chocolate ganache. Everything was so beautifully presented...one of those moments where you eat first with your eyes in anticipation because you almost don't want to cut into it. They all were fantastic...tasting true to their flavors and the ingredients were so incredibly fresh with just the right amount of balance of spice, sweet and slight tang. I'm sensitive to ingredients and I had no reactions so I knew hers were top quality. As this was for a special occasion with a friend coming into town, it really made her visit extra special. I would definitely recommend her cheesecake to anyone who loves quality cheesecake and wonderful customer service. You can feel the love and passion she puts into everything she touches with her business. Hoping more people discover just how talented she is.“

“Genuinely the nicest ever, Merinda is a standout! a cookie I was wanting to try was sold out and she remembered and included it the next week when I ordered! She provided an immediate resolution to a problem I had over the phone also, rather than directing me to a customer support chat. I haven't been in person but I know it would be amazing from the customer service alone and I've never had a problem with cookie texture here!“

“good customer service and fresh pastry and very neat and clean“

“Macarons are hard to master but Lovely Macarons does an excellent job. My husband has surprised me with these delightful treats several times and I have never had a flavor I did not like. They are baked to perfection and have a perfect texture. My favorite flavors are the birthday cake and cookies and cream.“

“We visited this bakery to pick up some pastries and macarons. The place was clean, and the atmosphere was warm and welcoming. The pastries were very tasty, and the macarons were excellent.

Unfortunately, our experience with one staff member was disappointing. A young employee was stocking the shelves when we arrived. Rather than pausing briefly or allowing customers to pass through to place their order, she remained focused on her task and seemed oblivious to the customers waiting behind her. We waited for about five minutes until she finished her assignment before we could get through and place our order.

A little more awareness of customers and courtesy in situations like this would have made the experience much better. Overall, the food was very good and the bakery itself was pleasant, but the customer service could use some improvement.“

“The food here is really good, and my kids love it, so we come here pretty regularly. I’d definitely recommend the food. The prices are on the higher side for a bagel shop, even for Ashburn, but that’s not really my issue.

The one thing I think could really improve is the customer service from the owners. The ladies who are usually making the food are always friendly, smiling, and upbeat. Once your order is ready, they bring it out, call your number, and hand it to you, and they’re always pleasant and moving around taking care of everyone.

The gentleman who is usually at the register is almost the complete opposite. He rarely smiles, doesn’t really engage with customers, and even when you say thank you or try to be friendly on the way out, you usually get very little response. The woman who I believe is also an owner is a little more personable, but overall there just doesn’t seem to be much effort from either of them to make customers feel welcomed or appreciated.

I grew up in the restaurant and hospitality business, and something as simple as smiling, saying hello, or acknowledging a regular customer goes a long way. The food is already good, and the rest of the staff does a great job, so I honestly think just a little more effort from the owners on that side would make the experience a lot better.

One other tip if you’re ordering: if you want something specific like a ham, egg and cheese or sausage, egg and cheese, I’ve found it’s better to just tell them exactly what you want on the sandwich rather than ordering one of the named sandwiches off the board. A few times I’ve ordered by the name and ended up with different or extra meat on it. I’m definitely not complaining about getting extra food, but if you want something specific, just spelling out exactly what you want seems to work better.“