Customers` Favorites
Customers` Favorites
“My friend and I dined here tonight. We had a great experience. Cohen, our server, was outstanding! He made sure we had drinks, checked on us multiple times, seeing as how busy it was there. He had a smile on his face every time he came to the table. Our food was delivered to our table in a reasonable time no long wait at all.“
Customers` Favorites
“I had seen an ad that they had a burger & a side for $10. I had to go check their lunch out. Normally I don't go to a steakhouse for lunch, but yhe price pulled me in. I ordered a half pound burger, and to my surprise I was able to add a side salad too! My server NATE was polite, professional, and helpful. He brought me out the best loaf of bread i've ever had at a steakhouse! The burger was out of this world good! The salad was large, with bleu cheese dressing that I ordered. It was fantastic! All of their dressings are made in house. There were plenty of chunks of bleu cheese in it. I could barely eat all of ot but I couldn't stop! All this for $10.99? You can't eat at any fast food place for that! They're my new lunch place!“
Customers` Favorites
“On 08/03/2022, my wife and I brought our cousins here to celebrate their 50th anniversary. The food and service was excellent. Our waiter was Sean. HOWEVER, during the reservation process, I was asked at least twice if there was a celebration and if so what type. I indicated on both occasions that it was a anniversary. I just assumed that when I was asked about the occasion that this occasion would somehow be acknowledged. It wasn't. (Happy anniversary). I heard the waiter at the table next to ours wish the celebrants a happy anniversary. Also, based on other reviews on this site, I noticed that a dessert was given to the celebrants as a memento. Not to our party. As I said, the service and food were excellent but missing the little "happy anniversary" left me and my wife feeling a little empty.“
Customers` Favorites
“Great Food, Great service & Great atmosphere!! This is one of my top favorite restaurants. I've honestly never had a bad experience. I have gone for lunch, happy hoir and dinner! Almways great! The lamb chops, salads, truffle fries, cheesecake, drinks ("when doves cry" is my fav)... the list goes on. So very good! Try it for yourself...you wont be disappointed :)“
Customers` Favorites
“What can I say about this Firebirds in Richmond? Amazing food, service, ambiance and the manager Liliana even came by to make sure everything was perfect. Definitely coming back soon.“
Customers` Favorites
“Very upscale and very good service“
Customers` Favorites
“Great food and service was fantastic“
Customers` Favorites
“Love the crust and sear on the steaks and burgers“
Customers` Favorites
“Really enjoyed this and of course ate way to much. Has a pretty food salad bar with more items than FOGO. I do wish they had the honey and cheese but overall a good time, good food and pretty decent drinks. They need to be back in Hampton Roads!!“
Customers` Favorites
“We had such a great experience at Firebirds! Nicole was our server and she was seriously so sweet. She was friendly, attentive, and made sure we had everything we needed throughout our meal. She checked on us without making us feel rushed, and you could tell she genuinely cared about making sure we were having a good experience. It’s always nice when you get a server who makes you feel welcomed and actually enjoys what they do. Nicole definitely made our visit better, and we’ll definitely be back!“
Customers` Favorites
“This restaurant is in the Hilton hotel. The ambiance is casual. There are two dining rooms, one with TV which is more casual, the other is quieter but still casual. Wife had Caesar Salad (average), and Filet (good). I had Cornbread, Market Salad, and Ribeye. No desserts. Cornbread tasted good but extremely difficult to eat as it crumbled extensively, more so than most cornbread which crumbles easily. Market Salad was mixed greens, very “weedy”. I'd prefer romaine. Ribeyes should be well marbled but this one had a lot of excess fat. Food was good for the most part However, although our server was good, the kitchen did a horrible job in sequencing the courses. Cornbread was an appetizer but salads came out first. We were only 25% done with salads when entrees were served. Extremely annoying and the fault is with the kitchen, not the server. Food could have been much better if sequenced properly. Restaurant was convenient as we were staying at the Hilton, but that's the only reason to go there.“
Customers` Favorites
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“great atmosphere, friendly servers, food was worth every penny and dollar. The lamb chops and spinach 😋 we will definitely comeback.“