Sandwich Shops in Purcellville

“Gluten free buns now! So yummy!!“

“This four-star rating is based primarily on the hard-working staff, and their attention to detail. But I’d give corporate and local ownership a one-star rating for their “modernization” which lead to a factory-feel, assembly-line approach to customer service. Removal of the large menus and replacing human interaction with four large self-service monitors, leaves one feeling like a robot expecting 3D printed sandwiches. I realize this is probably cheaper in the long run, but it feels cheaper too, with a diminished sense of customer value. I also realize the digital age has turned many people into zombies who would rather not communicate with the staff, but those people can continue to place their digital orders via phone, as usual. The last thing I want to do is touch some dirty monitor that’s been handled by the “zombies” before me, right before the consumption of finger foods. Considering Purcellville has many other great lunch places, I don’t foresee being a continued local Subway customer.“