Customers` Favorites
Customers` Favorites
“Delicious pizza Always on time and the pizza is always fresh“
Customers` Favorites
“Anyone who’s complaining about the portions of the meat need to know that every Jimmy John’s does around 65 grams of meat for every portion, and this has never decreased since the very start of the franchise.
The food here was very fast; as me and my family were messing with the soda fountain, a worker handed us the entire bag with all of our sandwiches and napkins. I’ve been to a Jimmy John’s in Utah and the quality here was nearly identical which proved how streamlined it is! The only reason atmosphere wasn’t 5 stars is because I personally found the layout slightly confusing, but that’s all! I recommended it to my family and they usually aren’t big fans of subs but they loved their cubano and beach club.
I even ordered a sandwich with a lot of modifications and the worker got it down friskily. Much recommended!“
Customers` Favorites
“I visited this Subway after reading the reviews, and once I got there, I understood why. It was because Noemy is incredibly kind and enjoys her work. The owner of this Subway must be very lucky. It was the best service I have received at any of the other branches I have visited so far. I plan to keep visiting as long as she continues to work there.“
“I had a wonderful experience at this Subway location. The staff was incredibly friendly, welcoming, and attentive from the moment I walked in. My sandwich was prepared exactly the way I wanted, with fresh ingredients and great care. The restaurant was clean, organized, and had a pleasant atmosphere. It’s clear that the team works hard to provide excellent customer service. Thank you for making my visit so enjoyable. I will definitely be coming back and recommending this location to my family and friends!“
Customers` Favorites
“I usually stop by during my work break for a sub, and every time I do, Issac is always friendly, respectful, and has a great attitude, even when the store is packed. He makes sure every order is done right without making me feel rushed, and you can tell he actually cares about giving people a good experience. Even during the busiest times, he stays calm, works hard, and does his best to keep the line moving while still being kind to everyone.
One thing I noticed is that during the busiest rushes, having one more person working with Issac would probably make things run even smoother. He already does an amazing job on his own, but a little extra help during peak hours would make the experience even better for both him and customers. He definitely deserves recognition for all the hard work he puts in!
I’ve also had a great experience with Carlos. He’s just as friendly, hardworking, and welcoming every time I’ve seen him. He always treats me with respect, pays attention to the little details, and makes my order to perfection every time. Even when it’s busy, he stays positive and keeps things moving without losing his great attitude. Employees like Carlos and Issac really make a difference, and they’re a big reason I enjoy coming back to this Subway.“
Customers` Favorites
“I ordered delivery for myself and my kiddo's dinner tonight and my sandwich was incorrect (everything else was fine). I filled out the customer survey on the receipt and within MINUTES I got an email about a full refund! I would have been happy with maybe just a free sandwich coupon, but you all went above and beyond to make it right. Thank you!“
Customers` Favorites
“I had a great experience at this Subway. The staff was very friendly, patient, and professional. My sandwich was made exactly the way I wanted, and everything was fresh and delicious. The restaurant was clean and the service was fast, even during a busy time. I really appreciate the excellent customer service and attention to detail. I highly recommend this location!!!!!“
Customers` Favorites
“Thaddieus and Mustafa Took care of me and my coworkers. Food was fresh off the grill and they showed exceptional customer service As well as hospitality I do appreciate both of them. They were running the show and was it the best show I’ve ever experienced at Jersey Mike’s, yes it was.“
Customers` Favorites
“Gluten free buns now! So yummy!!“
Customers` Favorites
“Great salads and sandwiches“
Customers` Favorites
“From the mall directory, I thought the restaurant is on the first floor. Can't find it until I looked at the restaurant info. It's on the second floor. Ordered a bacon cheeses teak with a loaded French fries. The employee was very friendly. The cook also very friendly with a warm smile. The foods were quickly done and packed. Looked appealing.“
“This four-star rating is based primarily on the hard-working staff, and their attention to detail. But I’d give corporate and local ownership a one-star rating for their “modernization” which lead to a factory-feel, assembly-line approach to customer service. Removal of the large menus and replacing human interaction with four large self-service monitors, leaves one feeling like a robot expecting 3D printed sandwiches. I realize this is probably cheaper in the long run, but it feels cheaper too, with a diminished sense of customer value. I also realize the digital age has turned many people into zombies who would rather not communicate with the staff, but those people can continue to place their digital orders via phone, as usual. The last thing I want to do is touch some dirty monitor that’s been handled by the “zombies” before me, right before the consumption of finger foods. Considering Purcellville has many other great lunch places, I don’t foresee being a continued local Subway customer.“
Customers` Favorites
“I work in the area & this is my go-to lunch spot! Wendy & Patty are AMAZING! Very personable. I come here just to see my favorite ladies. You guys are so appreciated! Best Subway by far! I live in Winchester and never get Subway where I live because it’s not the same as when I visit Wendy and Patty, very thankful for them!“
Customers` Favorites
“We are sending a huge thank you to Jersey Mike’s Subs in Ashburn, VA, and especially their manager, April, and team for their support of Special Olympics on March 25th, the Day of Giving. Tyler B. had the opportunity to serve as the Ashburn, athlete representative, helping at the store, and greeting and thanking customers who stopped in for their support of Special Olympics. The atmosphere, food, and people were amazing - we are incredibly grateful for this opportunity and your support, and we love the gluten-free rolls!“
“The ladies at this Subway are friendly. They never skimp on the portions. When there is a line, it moves fast. Pay $1 at the Subway counter for a soda from the Tiger Mart fountain. This is a Subway within the Exxon Tiger Mart store with no seating area.“
Customers` Favorites
“A very good place to go to get a custom made sandwich. Employees are very helpful and provide an excellent service in constructing your sub based upon your personal choices. They have a big variety of bread selections, veggies, meats and condiments for your hot or cold sandwich. Best of all, the fresh baked chocolate chip cookies are delicious. Sometimes the line to order may seem long during lunch but they quickly move people through so waiting is not a problem.“
Customers` Favorites
“One employee named Hobel gives excellent customer service w/a pleasant attitude! I just got a turkey sandwich I generally try to eat healthy for the most part. I was shockingly surprised they carry fresh coffee and it taste very good not bitter and better then starbucks drip coffee!“
Customers` Favorites
“Thank you to your employees today and your GEn Manager for making me a keto friendly and gluten free sandwich option... I asked for a pickelwich...and they delivered! It was delicious!!!!!“
Customers` Favorites
“My first visit to a Potbelly... it was simply awesome! Tried the Wreck, added bacon & avocado �����!!!“
Customers` Favorites
“The food here is really good, and my kids love it, so we come here pretty regularly. I’d definitely recommend the food. The prices are on the higher side for a bagel shop, even for Ashburn, but that’s not really my issue.
The one thing I think could really improve is the customer service from the owners. The ladies who are usually making the food are always friendly, smiling, and upbeat. Once your order is ready, they bring it out, call your number, and hand it to you, and they’re always pleasant and moving around taking care of everyone.
The gentleman who is usually at the register is almost the complete opposite. He rarely smiles, doesn’t really engage with customers, and even when you say thank you or try to be friendly on the way out, you usually get very little response. The woman who I believe is also an owner is a little more personable, but overall there just doesn’t seem to be much effort from either of them to make customers feel welcomed or appreciated.
I grew up in the restaurant and hospitality business, and something as simple as smiling, saying hello, or acknowledging a regular customer goes a long way. The food is already good, and the rest of the staff does a great job, so I honestly think just a little more effort from the owners on that side would make the experience a lot better.
One other tip if you’re ordering: if you want something specific like a ham, egg and cheese or sausage, egg and cheese, I’ve found it’s better to just tell them exactly what you want on the sandwich rather than ordering one of the named sandwiches off the board. A few times I’ve ordered by the name and ended up with different or extra meat on it. I’m definitely not complaining about getting extra food, but if you want something specific, just spelling out exactly what you want seems to work better.“
Customers` Favorites
“We come in about once a week because my daughter loves the Spicy Italian sub, and the team is always so friendly and welcoming. As soon as we walk in, they already know her order and usually start saying how she likes it before we even get to the counter — they just verify it with us. It really makes her feel special and makes the whole experience that much better. Always a pleasure coming here!“
Customers` Favorites
“I had a great experience at this Subway! The customer service was excellent, and the front staff member was extremely helpful in guiding me to choose the perfect sandwich. He was friendly, patient, and made sure I got exactly what I wanted. The store was clean, the food was fresh, and the overall service was outstanding. I definitely recommend this Subway to anyone looking for a great meal and great service!“
Customers` Favorites
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“The best deli in Loudoun county. Hands down. Full stop. Not even debatable. Top-notch meat, cheeses, and bread. I’d eat it every day if I could. The owner and workers are the absolute best! Every sandwich is made with genuine care. I can’t recommend them enough. I’ve had sandwiches from Maine, Connecticut, NYC, Jersey, and Philly. The Deli is right up there with the best.“