Customers` Favorites
Customers` Favorites
“I work in the area & this is my go-to lunch spot! Wendy & Patty are AMAZING! Very personable. I come here just to see my favorite ladies. You guys are so appreciated! Best Subway by far! I live in Winchester and never get Subway where I live because it’s not the same as when I visit Wendy and Patty, very thankful for them!“
Customers` Favorites
“We are sending a huge thank you to Jersey Mike’s Subs in Ashburn, VA, and especially their manager, April, and team for their support of Special Olympics on March 25th, the Day of Giving. Tyler B. had the opportunity to serve as the Ashburn, athlete representative, helping at the store, and greeting and thanking customers who stopped in for their support of Special Olympics. The atmosphere, food, and people were amazing - we are incredibly grateful for this opportunity and your support, and we love the gluten-free rolls!“
Customers` Favorites
“The food here is really good, and my kids love it, so we come here pretty regularly. I’d definitely recommend the food. The prices are on the higher side for a bagel shop, even for Ashburn, but that’s not really my issue.
The one thing I think could really improve is the customer service from the owners. The ladies who are usually making the food are always friendly, smiling, and upbeat. Once your order is ready, they bring it out, call your number, and hand it to you, and they’re always pleasant and moving around taking care of everyone.
The gentleman who is usually at the register is almost the complete opposite. He rarely smiles, doesn’t really engage with customers, and even when you say thank you or try to be friendly on the way out, you usually get very little response. The woman who I believe is also an owner is a little more personable, but overall there just doesn’t seem to be much effort from either of them to make customers feel welcomed or appreciated.
I grew up in the restaurant and hospitality business, and something as simple as smiling, saying hello, or acknowledging a regular customer goes a long way. The food is already good, and the rest of the staff does a great job, so I honestly think just a little more effort from the owners on that side would make the experience a lot better.
One other tip if you’re ordering: if you want something specific like a ham, egg and cheese or sausage, egg and cheese, I’ve found it’s better to just tell them exactly what you want on the sandwich rather than ordering one of the named sandwiches off the board. A few times I’ve ordered by the name and ended up with different or extra meat on it. I’m definitely not complaining about getting extra food, but if you want something specific, just spelling out exactly what you want seems to work better.“
Customers` Favorites
“I had a great experience at this Subway! The customer service was excellent, and the front staff member was extremely helpful in guiding me to choose the perfect sandwich. He was friendly, patient, and made sure I got exactly what I wanted. The store was clean, the food was fresh, and the overall service was outstanding. I definitely recommend this Subway to anyone looking for a great meal and great service!“
Customers` Favorites
“We come in about once a week because my daughter loves the Spicy Italian sub, and the team is always so friendly and welcoming. As soon as we walk in, they already know her order and usually start saying how she likes it before we even get to the counter — they just verify it with us. It really makes her feel special and makes the whole experience that much better. Always a pleasure coming here!“
Customers` Favorites
“Thank you to your employees today and your GEn Manager for making me a keto friendly and gluten free sandwich option... I asked for a pickelwich...and they delivered! It was delicious!!!!!“
“Perfect place to have a delightful and inviting lunch. The kind lady, Ingris, is always inviting and sweet to me and my son. They provide quick service with fully stocked choices and fresh ingredients. I have never had a less than awesome meal here. It is a chain subway but feels like our neighborhood spot.“
Customers` Favorites
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“Great salads and sandwiches“