Donuts near Vinton

“We went through the drive through and ordered some donuts, but they were out of some of our favorites. We got our order and they had given us some extra treats as a consolation for not having some others. I had mentioned that I really enjoyed their coconut donuts and the lady at the window came back with 3 of them and gave them to me.The staff there are always nice and seem happy to be there. One of the ladies was celebrating her birthday and the whole shift was in on it and had party hats on and looked happy.A few years ago, I came through and in conversation lamented that I had hoped to get a specific kind of donut (my coconut favorite again) and the lady working that day made me some.When I talk Dunkin Donuts in Roanoke/Vinton area - I talk about this one because they are the premier location. I drove by several locations to come to this one. They have my highest possible recommendation.“

“Total 180 degrees of my previous 5 star rating. Stopped in today around 4pm. Was not welcomed. Young man working was unfriendly. His first comment after I stood at the register for 5 minutes was "if you plan on ordering anything, it will take me 15 minutes to make more donut batter. I said OK as I planned to order several dozen anyway. The employee walked away without another word as if he could care less if he sold another donut today. I waited (why I don't know) another 10 minutes for him to make a single latte for the 1 other customer in the entire store. Finally I gave up and assumed he did not plan on speaking with me and my son again as he pretended to be solely focused on this 1 latte still. Worst customer experience I have had in a long time.“

“Update 3/2/24 Service is pleasant but average. The woman who could served me was quick even though the line moved a bit slow and there weren't many in line. But maybe they had big orders to fill. The originial Krispy Kreme donuts have shrunk! The quality isnt quite the same. You are paying more and getting less product. But that is the way most places are since the pandemic. We decided to eat in. The tables were dirty. I wiped them off myself. The good thing is they don't have much competition on that side of town. I'll be back but not as often.Past review:Best visit I've had there. Normally, the service whether inside or in the drive thru is very slow. Donuts are always good, though. Doughnut holes are usually dried out. But they had samples out, and I tried one, and they tasted fresh and airy like the Hot Now KK donuts.“

“I just came in to the Dunkin' Donuts on Keagy Road, and it was exceptional service! Madison helped me at the counter, and was polite, accommodating, and just made our day. It was the best service I've ever had at any Dunkin' Donuts, and when I want to go to Dunkin' Donuts I'll go out of my way to come here. Thank you so much for a great experience, and keep it up.“