17 Best Ice Cream Shops in Williamsburg

“It’s always a pleasure when you deal with people who take a lot of pride in what they do. Madison welcomed us with a smile and made our first time at meadows enjoyable and memorable. They’re lucky to have a such a motivated and devoted employee with so much passion.“

“Jake "Demigod" was the best employee ever to scoop up a dish of sensational strawberry ice cream“

“Best soft serve around! Old school ice cream“

“Stopped in for our first visit…the Nutella milkshake is AMAZING!! Friendly service, very clean and sooooo many choices! An extra surprise was seeing a familiar face from one our Favorite restaurants is the owner! Can’t wait to try Antonio’s Restaurant next door! We will be back!“

“We were vacationing in the area and came across this gem when we stopped at the pizza hut next door. It was a little after 8pm, and when we got to the door we realized they were closed. My son was bummed out, but the kindest women and her kids offered to open back up to get us a scoop! Amazing customer service! Not only was the ice cream amazing (my son had the orange cream and I had pecan) but they were so friendly. My kids are still talking about how nice they were, days later. We vacation to Williamsburg every year, and we will definitely be making this shop part of our tradition! If you all see this, thank you! You certainly didnt have to open up and serve us, but we are so thankful that you did. Amazing experience for our family!“

“Great ice cream and excellent service!“

“They have the Best custard in town! In addition which is the whipping cream and cherry on top is the great staff. They are all very friendly and willing to offer samples to try and help one make a decision on all the yummy flavors.“

“I will drive the 35 minutes to go here often! Service is amazing and we looove their Sno and countless combinations of flavors!“

“I have always bought Baskin Robbins cakes for all the birthdays for years now. This Baskin Robbins is like no other; the owners and employees are so friendly, making you feel at home. Make God give them many years of prosperity in their business. 🤍“

“I had the tangerine, pineapple, and coconut with diced kiwi fruit and that combination was amazing! My favorite flavor was the coconut: it smells fabulous, tastes authentic, and is so very smooth. I plan to go back tomorrow for more flavors I wanted to try. Delicious!“

“We utilized this Ben & Jerry’s as a sweet treat for our wedding guests! Scott was great to work with and excellent at communicating! They went above and beyond to make our special day perfect! We cannot recommend them enough for catering! They provided us with plenty of options for both ice cream as well as set up at our venue. Our guests loved the ice cream they provided, and we loved working with Scott and his team!“

“A Must-Stop in Williamsburg!

What a fantastic find! After a long day of exploring Williamsburg and a trip to the movies. Bubba's was the perfect treat. They have a huge selection of ice cream, and the scoops are incredibly generous for the price. I got the Salted Caramel Brownie in a cup and it was ballin'!!!
The staff was very friendly and patient, even with a long line. The attached tourist shop was a nice supriss – much better than the average gift shop, with some really unique items.. cups, flags, candy and all the bigfoot swag yoy could dream of! We'll definitely be back because we just moved to Williamsburg! #neighbors“

“Last night, I had one of the worst experiences in customer service of my life. My friend and I still could not believe how absolutely frustrating that situation was and how upset we were over some “cookies”. I have never come to Crumbl and had such a terrible experience. While, I will not be going into detail as to what happened, I do wish to say we returned this morning to lodge a more formal complaint about the issue.

We spoke with a manager named Mikayla (I hope I am spelling her name correctly) and I have decided that I want this review to be more about how she handled the situation.

To be frank, she listened to all of our complaints about the problem. From the severe rudeness to all of the individual issues we had with it. She was kind and legitimately cared about the issue despite it being 8:30 am and clearly not on her shift. She allowed myself and my friend to fully speak about the whole problem and addressed all of our concerns. I have to say that’s probably the best experience I’ve ever had with management hearing and handling an issue. I just wanted to come here and talk about how great Mikayla was and how satisfied we are with the way she handled it.

A lot of times, customers are not always correct but this all was truly not my fault. A simple legitimate apology would have solved this whole mess.

And to be clear, an “I’m sorry you feel that way,” isn’t an apology. Mikayla deserves a raise because at this point she is the only reason I’ll be giving this Crumbl another chance. So thank you so much to Mikayla for providing outstanding customer service. You are the best!“

“This place has clean, great customer service and delicious food. My cookie was so soft and warm that it tasted like it was freshly out of the oven. The milkshake had the perfect blend of rich, creamy vanilla that flowed smoothly through my straw. I would definitely recommend this place. 10/10“

“Wow! I have found the store that has all I have been looking for in great desert! I love ice cream and especially soft serve and I love fruit and chocolate. Also, I only go to establishments that put the customer first. This shop has it all, creamy high quality soft serve with all my favorite flavors including rich chocolate and fresh fruit choices! You can combine two flavors in a swirl and then go the to next spot you choose to continue to add the amount you desire into your cup. You have quite a number of toppings to choose from as well. They weigh the cup and charge you by weight. The focus is on the customer and on serving and supporting the community. Very pleasant staff and they know how it all works. The best of the best!“

“Delicious 🤤 flavors of 🍦 ice cream !“

“We were a party of 6 and we had a great experience. Only one lady was working and she was so nice. She was prompt and what stood out to me was excellent customer service. I wanted to buy a Dasani water, however, they were sold out. She mentioned a gas station around the corner and I thanked her and finished eating my ice cream. Shortly after she walks from the back out to the front and brings me a water (not for sale) and gives it to me. She grateful for that kind gesture. Wish I had gotten her name.“