16 Best Ice Cream Shops in Williamsburg

“Never have been to Meadows before; but I will be back. The custard tasted sooooo good. The people were nice and patient. Everything looked so good and it was hard to make a choice. The portions were good, the added items in the sundae were fresh, crunch, and tasted good. Thank you for a great experience!“

“Jake "Demigod" was the best employee ever to scoop up a dish of sensational strawberry ice cream“

“Best soft serve around! Old school ice cream“

“Stopped in for our first visit…the Nutella milkshake is AMAZING!! Friendly service, very clean and sooooo many choices! An extra surprise was seeing a familiar face from one our Favorite restaurants is the owner! Can’t wait to try Antonio’s Restaurant next door! We will be back!“

“Love it ❤️❤️❤️❤️Bring ur family“

“I tried to order over phone but there was no answer so I went over and ordered my banana split in the drive thru. The service was outstanding and tasted great. After I returned home, I recieved a phone call saying they had missed my call and if there was something that they could do. I told them that I drove over and picked up what I wanted and it was no big deal about the phone call. I was amazed by the fact they they called me back and how sorry they were for missing my call. The young people at this business have always been very polite and this business has the best customer service I have ever had. Please thank them for their great customer service.“

“I will drive the 35 minutes to go here often! Service is amazing and we looove their Sno and countless combinations of flavors!“

“We were vacationing in the area and came across this gem when we stopped at the pizza hut next door. It was a little after 8pm, and when we got to the door we realized they were closed. My son was bummed out, but the kindest women and her kids offered to open back up to get us a scoop! Amazing customer service! Not only was the ice cream amazing (my son had the orange cream and I had pecan) but they were so friendly. My kids are still talking about how nice they were, days later. We vacation to Williamsburg every year, and we will definitely be making this shop part of our tradition! If you all see this, thank you! You certainly didnt have to open up and serve us, but we are so thankful that you did. Amazing experience for our family!“

“We utilized this Ben & Jerry’s as a sweet treat for our wedding guests! Scott was great to work with and excellent at communicating! They went above and beyond to make our special day perfect! We cannot recommend them enough for catering! They provided us with plenty of options for both ice cream as well as set up at our venue. Our guests loved the ice cream they provided, and we loved working with Scott and his team!“

“Last night, I had one of the worst experiences in customer service of my life. My friend and I still could not believe how absolutely frustrating that situation was and how upset we were over some “cookies”. I have never come to Crumbl and had such a terrible experience. While, I will not be going into detail as to what happened, I do wish to say we returned this morning to lodge a more formal complaint about the issue.

We spoke with a manager named Mikayla (I hope I am spelling her name correctly) and I have decided that I want this review to be more about how she handled the situation.

To be frank, she listened to all of our complaints about the problem. From the severe rudeness to all of the individual issues we had with it. She was kind and legitimately cared about the issue despite it being 8:30 am and clearly not on her shift. She allowed myself and my friend to fully speak about the whole problem and addressed all of our concerns. I have to say that’s probably the best experience I’ve ever had with management hearing and handling an issue. I just wanted to come here and talk about how great Mikayla was and how satisfied we are with the way she handled it.

A lot of times, customers are not always correct but this all was truly not my fault. A simple legitimate apology would have solved this whole mess.

And to be clear, an “I’m sorry you feel that way,” isn’t an apology. Mikayla deserves a raise because at this point she is the only reason I’ll be giving this Crumbl another chance. So thank you so much to Mikayla for providing outstanding customer service. You are the best!“

“I had the tangerine, pineapple, and coconut with diced kiwi fruit and that combination was amazing! My favorite flavor was the coconut: it smells fabulous, tastes authentic, and is so very smooth. I plan to go back tomorrow for more flavors I wanted to try. Delicious!“

“I have always bought Baskin Robbins cakes for all the birthdays for years now. This Baskin Robbins is like no other; the owners and employees are so friendly, making you feel at home. Make God give them many years of prosperity in their business. 🤍“

“Went here for my birthday to cheat on my diet and it was well worth it!!🤤🤤🤤 Ordered an oatmeal cookie sundae! Cookie was warm and soft. Everything was delicious 😋. The staff was amazing and even threw in an extra cookie for my birthday!!! Will be back!!“

“Delicious 🤤 flavors of 🍦 ice cream !“

“If you're visiting Williamsburg and looking for great ice cream and memorable gifts from the historic area, Bubba's Ice Cream Shack is the place to go. Wow, there's so much to see here, with plenty of unique gift ideas that make for perfect souvenirs. And the ice cream? Absolutely delicious! This spot combines tasty treats with a fun shopping experience. Highly recommended for anyone exploring Williamsburg!“

“I plead the 5th but willing to give it another chance!“