Starbucks in Kirkland

“Juanita Beach location.
The STAFF makes this store great. Very personable, warm and professional. The staff greets every customer, knows the returning customers by name and order and genuinely learns about the customers. Starbucks management should go to this store and adopt their practices to other stores!“

“A very lovely employee named Tara was walking through the seating area and was so thoughtful and observant that she stopped and asked me if I need any napkins or water. I've never encountered such service at Starbucks, almost made me feel like I was in a cafe. Felt like she actually cared and was looking around her store for a way to make things even better. The small gesture she made really surprised me in such a nice little way. I hope she becomes a manager one day!“

“This is a Starbucks. Nothing unusual or fascinating there, but that isn't what makes this store special. What makes it special is the people. This store has some of the best run crews, sincere good people and great managers. That is what makes it stand apart from its contemporaries. So if you want Starbucks you can find thst most anywhere. If you want a GOOD one however, look no further, you've found it.“

“We are very thankful to Store Manager Zoe and the Starbucks team for their continued support of International Community School event. Our nurses, staff, and volunteers who conducted the annual vision screenings appreciated the refreshments and the thoughtful surprise of Starbucks reusable cups ☕️💚, which made the day extra special! Your generosity and ongoing support of our school are truly appreciated. Thank you for being such a wonderful community partner! 🤝✨“

“Starbucks Totem Lake

What was already good just got even better!

I visited the Starbucks at Totem Lake today, a place I often choose to meet with friends and clients. The service is always impeccable, but today I was pleasantly surprised.

For in-store consumption, we were served with glass cups, porcelain mugs, and plates, which made the experience even more enjoyable. In addition to reducing the use of disposable items, this change made the environment feel more welcoming, cozy, and comfortable.

Small details truly make a big difference.
Congratulations on this initiative and improvement — I absolutely loved it!“

“This former Burger King has been transformed into a spacious and inviting Starbucks, the newest on the Eastside. The staff is comprised of the same great & friendly people who worked at the tiny storefront Starbucks (with no drive-up window) in Totem Lake West that I used to frequent.“

“i love this new drive-thru starbucks! service is amazing, the inside is nice and has many seating options! as of december 20th (the time i am writing this review) you need proof if vaccination to drink INSIDE this starbucks. if you are just driving through the drive-thru no vaccine needed! :)“

“Baristas are pleasant and friendly! Lovely to talk to if they aren’t too busy. My drink is always made correctly here and tastes great. The food tastes good, especially with sriracha. They’re fast when staffed and not alone. It bums me out when I see one of them working alone, but the service is still satisfactory. My only wish is for more seating options besides the sushi bar. I recommend this Starbucks to anyone who wants a great drink from kind baristas.“

“The food is the usual menu but this location differs in that it is larger inside with more seating and there is a drive-thru that stays open all the time. \nTo be clear, the store closes and all patrons have to leave but the drive-thru stay open.\n\nThe downside of this location is the limited parking and crazy lines of cars for the drive-thru.“

“I Go to this Starbucks often, almost every other day, however at 10:27 pm on November 20, we encountered a very mean grumpy barista, she had thick black hair and was little bit plump, she was extremely mean for no real reason, the store was empty and there were no other customers. She’s taking out her frustrations on customers. I don’t feel comfortable going there anymore - I’m pretty sure she’ll be happy with that It looked like she wanted to relax on her shift and we were disturbing her by ordering drinks.

Edit: I’ve tried contacting Starbucks multiple times to get contact details about the store manager, they said I would get a call from the store manager but I never did“

“Amazing service! We walked in with a large order of 24 drinks, most with modifications. First, Kian took our order and he was personable, professional, and proficient. Second, the staff got all 24 drinks correct. Lastly, they went above and beyond and packaged all the drinks in carriers and then placed them in four bags with handles and taped the bags closed! Just amazing and easy. Thank you so much!“