Customers` Favorites
Customers` Favorites
“I LOVE THESE WORKERS, they were nice, caring, quick, and very helpful, I can’t believe they were this nice in this area is kind of hard to find that I will be coming back here, the food is always fresh……..🙏🙏🙏🙏🙏🙏🙏🙏🔜🔜🔜🔜🔜🔜🔜🔜……..“
Customers` Favorites
“I want to take a moment to give a HUGE shoutout to the manager and staff at Jersey Mike’s today!
I placed an online order for pickup at 12:45 PM and arrived around 12:40, fully expecting to wait a few minutes. When I walked in, I could immediately see how incredibly busy they were. The tables were full, customers were lined up placing orders, and several people were waiting for pickup orders. I figured I might have to wait a little longer than expected, but honestly, no big deal. They were BUSY!
As I stood there waiting, I watched six or seven employees absolutely busting their butts. What stood out to me most wasn’t how busy they were, but how incredibly well they worked together. Every single employee was pulling their weight, helping one another, and doing everything they could to keep things moving. Not one person was standing around, and their teamwork was genuinely impressive.
After I had been waiting about 20 minutes, the manager came over and offered me a refund because of the delay. I told him that wasn’t necessary and that I completely understood how busy they were. However, he insisted. While I absolutely appreciated the refund, what impressed me even more was that, despite everything going on around him, he still noticed how long I had been waiting and took the time to acknowledge it.
As someone who also works in a field where keeping people happy can be challenging, I understand that sometimes things get busy, delays happen, and no matter how hard you’re working, you simply can’t do everything at once. The last thing I was going to do was add stress or frustration to a team that was clearly giving 110%.
There is a BIG difference between waiting because employees aren’t doing their jobs and waiting because employees are working as hard as they possibly can. Today was absolutely the latter.
I think people are often quick to leave negative reviews when something goes wrong, but we don’t always take the time to recognize people when they’re doing things right.
So, kudos to the manager and every single employee working today! Your hard work, teamwork, professionalism, and customer service did not go unnoticed. You all handled an incredibly busy situation with grace, and you should be proud of yourselves.
Great job, Jersey Mike’s team! You deserve some recognition today! 👏❤“
“Great sandwiches hands down! Close to home and they deliver!“
Customers` Favorites
“I had an issue with placing an order via the website today, and the store worked with me to take care of the problem. They even followed up with a phone call to let me know what was going on. I could not be more thankful for the follow through and customer service they provided. Thank you to the team for going the extra mile to provide a good experience.“
Customers` Favorites
“I go to this location very often and I have to say the service here is by far the best of all locations. Eloy and Denise always provide the best service and make sure to put a smile on your face before your even done ordering. My food has always been ready when promised and my order here has never been wrong. The team within this location is superior and they should absolutely be recognized for it because although chocolate factory may have their own reputation, it’s people like them who continue to keep the reputation and customers wanting to come back.“
Customers` Favorites
“Food is good but I don’t appreciate being left on hold for 10 minutes on the phone. I walked in and the lady told me they were busy. Didn’t sound like it while I was on the phone holding and when I walked in there I saw only one family. She was trying to cover for the fact that she forgot. She should have just been honest.“
Customers` Favorites
“Great service! The owner made me feel welcome. He introduced himself, talked to me about the restaurant and took the time to get to know me. I’m loving the new management and this is definitely the location I’ll be using from now on.“
Customers` Favorites
“I recently visited my local Jersey Mike's and I was impressed from the moment I walked in the dining area and prep line look clean and organized which gave me confidence about how the food was handled the staff greeted me right away and asked if I use the app or rewards before which I appreciate it because it sure they were paying attention and trying to be helpful.
For my order I went with the regular sub on White bread sliced fresh for the order plus chips and a drink. The meats and the Jesus were sliced to order and the top things were laid out neatly on the line not dried out or messy I had it made Mike's way with onions lettuce tomatoes oil vinegar and spices and everything tasted fresh and will balance rather than overly salty or greasy. The bread had a good texture with a slight crunch on the outside and softness inside which is one of the main reasons I like Jersey Mike's compared to some other sandwich chains where the bread can taste processed or stale.
Service was fast but still friendly there were a few people ahead of me but the line move quickly because everyone on the line had a clear role one person sliced another built the sandwich and someone else handle the register and drinks even with the speed they still took the time to double-check my toppings and confirm whether I wanted my extras my order came out accurate with no missing items and the sandwich was wrapped tightly so it didn't fall apart when I opened it.
I also like that Jersey Mike's has an easy-to-use rewards program that the mics account and the shore points you earn points and almost every item subs drinks chips cookies and those points add up to free subs at different sizes 48 points for a mini 72 for a regular and 144 for a giant.“
Customers` Favorites
“The only subway location I will go to. She makes the best subs and adds a healthy amount of toppings; I've had issues at other locations that give the smallest amount of lettuce but she fills my sub up. Absolutely the best subway around.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Amazing ice cream!! No scrimping on add ins. Love it!!“