Panera Bread

$ • Cafe, Salad, Soup

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About Panera Bread

Panera Bread, a popular bakery-cafe chain, often receives mixed reviews from its customers. While some have had positive experiences with the restaurant's cleanliness, fast service, and friendly staff, others have faced issues with order accuracy and employee training.

One customer reported problems with the register and had to call the manager multiple times to resolve the issues. Another customer received the wrong order, with a broccoli cheese soup instead of the requested chili, and a small portion of tomato soup. The manager did try to make amends by offering a gift certificate, but the customer was disappointed with the mistakes.

Despite these challenges, many customers express their appreciation for Panera Bread. One reviewer praised the fantastic service provided by an employee named Natasha, who was observant and attentive to their needs. Another customer, however, encountered a lack of bagel selection and felt the staff could have been better trained.

The dining area is described as small, with the restaurant seemingly geared more towards takeout orders. One customer found the kids' meals to be lacking in terms of beverage options for the price.

Overall, Panera Bread appears to provide a mixed experience for its customers, with the quality of service and order accuracy varying across different locations and visits. While the food is generally considered decent, the restaurant's focus on efficiency and takeout may come at the expense of a more consistent and personalized dining experience.

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Panera Bread Reviews

2.7
56 ratings
5
29%
4
5%
3
7%
2
29%
1
30%
Food
3.4
Atmosphere
3.1
Service
3.0

Share your opinion about Panera Bread

Slowest prep ever. We waited over 10 minutes for our food to be prepared and there were no other pending orders.
I love this location. I get in and put with my rapid pick up order. Plus everyone in the back are so nice. If your on that side of town it's a great lunch time go to.
Jonathan the server, was excellent. I appreciate his professionalism and courtesy. Thank you, Jonathan.

Read All Reviews(56)

Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 9PM
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