Customers` Favorites
Customers` Favorites
“Great experience at very busy time for them. They worked well together and served as many people as they could as fast as they could... And the food was hot and very good!“
Customers` Favorites
“I like Five Guys’ foods and service very much. I was so disappointed in the service today, though, that I feel compelled to write this in hope that the manager at the Fultondale location will see it. I went in to place an order, but noticed one employee was cooking food and there was no one at the register. As I walked to the register, I passed two employees seated at one table and another employee seated at a separate table. I stood at the register waiting, but no employee approached. The cook, who was quite busy, saw me and called to someone, but still no one came. One employee at a table rose and walked to the back of the room, so I thought she had gone back to go behind the counter, but she came back to her table having just gone to refill her cup. We made eye contact, so she knew I was waiting. But neither she nor the other two employees made any attempt to assist me. After another six minutes, with no acknowledgment at all from the three seated employees,I left. I won’t give up on Five Guys after one bad experience, but I hope the manager will see this write-up and use it as a teaching moment for today’s staff.“
Customers` Favorites
“First off I want to take my time to say way to go everyone at this location I had the best experience the lady on the speaker in drive Thur who took my order was so very professional and sweet and knows the customer service so I pull to window to get my food I spoke to lady at window and the lady when to get the lady who took my order I told her great job on her customer service she gave me her name Mrs Dora you know your job keep up the great job we need more people in the businesses like you my food was hot and fresh the whole staff was working hard from what I could see in drive Thur window I will definitely be going back and them chicken bites in the kids meal are a plus“
Customers` Favorites
“No military or senior discount, but does offer a .25 senior drink.
I guess our curly fries would have been good if we would have gotten them. Check your orders before they go out especially at drive thru & take out. At least inside orders there's time to notice something missing.“
Customers` Favorites
“I’m sure this doesn’t happen often so I just wanted to give you guys a great review for having James as a part of your team. I went to your store on 7/31/20 and this man went above and beyond to help me. He was kind, courteous, and willing to make everyone feel welcomed. He is very well spoken and super polite. Keep up the good work James you deserve all the blessings you have coming to you. Thank you sir!“
Customers` Favorites
“We stopped at this location with our children while traveling and they took such good care of us. Every employee was so kind to us and the kids and the manager was so friendly and helpful towards us! We were so glad we stopped here. It was clean, fast and food was great.“
Customers` Favorites
“I’m a regular at this location, love the staff to pieces! Literally everyone there. Usually order a half cheese, half bacon pizza and always hits the spot. The crust just right — not too thick, not too thin. The cheese side was classic and comforting, and the bacon side had the perfect amount if bacon. Simple, hot, and delicious. Best location!“
Customers` Favorites
“Stopped at the drive through few days ago to order 2 sausage biscuits. There were a few cars in front of me when I ordered but I was able to get up to the windows and had my food in maybe 1 minute... fastest drive through I've ever been through... amazing service!“
Customers` Favorites
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“Typical Chic Fil A, The food is top tier but this location needs some serious updates, lots of disrepair in the dining area. The staff was on par but not the best we’ve ever had.
Parking: Tight parking lot that’s not the easiest to get to from the main roads.
Kid-friendliness: Very kid friendly, they have a play place at this location.
Wheelchair accessibility: ADA Compliant“