“Daughter and I grabbed lunch here used app (but only placed it seconds before arriving) when greeted at drive Thru was asked to wait for a moment as they were very short handed and when I say a moment I mean this was like 1 of the fastest times I have been to at any Taco Bell. Our food was fresh hot and delish....my mini Taco salad looked like it was ready for pictures as u know fast food never looks as pictured this one did. Had all the sauce I asked for and napkins. For short handed they beat almost any other visit to a Taco bell. Thank you.“
“Ordered and barely sat down and our food was ready, I have to order special for an allergy and it came out hot, fresh and fast.
Restaurant was clean and workers were all friendly.
Sarah the manager made sure all jobs were being done. Great job Sarah and all the workers. Anytime we travel through huntsville we'll stop in here!“
“This location goes above and beyond for their customers and employees. It's all a reflection of their store manager ALITA'S
Leadership. She makes the Tacala company proud. She's wise beyond her years and leads with compassion.
Every member of the team is stellar.“
“I would love to proudly give a huge shout out and support to the whole crew at this location !!! My Food was so darn on point (Mexican pizzas) fries were straight fresh and hot thank you STORMY, the stellar and phenomenal kind respect and mannerism of this crew was positively high!!AARON , thank you sir for delivering those hot fries and keeping it real! . Big shout to the manager and or shift lead that has this crew behind her keep em close , PAM ,And SIERRA M. Keeps that drive thru pumping and cars u see 3 mins..Come to this location right before the OAKWWOOD EXIT , and this crew will make sure you are fully taking care of like family!!!“
“Oh my goodness, the crew on SW Memorial Parkway near Redstone Gate 3-- they are serving up a new item with their usual style and speed and accuracy. This brand new creamy-chipotle Crispy Chicken Crunchwrap Slider, is D-E-L-I-C-I-O-U-S. It is just the right size so I get to treat myself to a smaller portion with all the BIG Taco Bell taste! There were lots of chunks of well-seasoned and marinated chicken. The soft tortilla was folded then grill-press sealed tight so nothing could escape. Think BIG TASTE, small price. I hope they keep the Crispy Chicken Crunchwrap Slider around for awhile!!“
“Stopping by the drive thru late at night can be hit or miss, but this visit was a great surprise. Michael was warm, humorous, and genuinely uplifting after a long day. His positive attitude made the experience memorable, and I truly appreciated the kindness. Excellent service that deserves recognition.“
“We walked in and scanned the menu, not realizing service is suppose to be faster by using the kiosk. I am quite familiar with technology, but didn't really feel like using my fingers. An employee came out and kindly ordered on the kiosk for us. She went behind the counter to check on part of our order, then came back to complete it. Service was somewhat slow, but our food was good. Food could've been warmer, we had a pretty good experience. Nothing outstanding, just good.“
“Edit: Ended up giving it another try months later and service and food was great, thank you.
Hopefully the owner is able to find this review.
After years of patience with this location I’m done giving it my business, whoever is managing this branch should be ashamed of themselves.
First off, I am a realist, this is just a TacoBell and I’m not expecting the greatest customer service in the world. I’ve worked in fastfood before and then customer service as well for years but the way the staff operates this location is down right disrespectful. For one, EVERY SINGLE TIME I order drive thru I am made to drive around and wait out front so it makes their drive-time look good. I have had a mind to refuse but I’d rather not get saliva in my food. Half the time at night you pull up and someone is smoking weed outside, I’ve seen literal drug deals go on outside. The staff is almost always rude, I’ve had enough decent experiences to keep trying and I do love some late night tacobell but the good employees don’t seem to stick around very long (they probably get tired of the horrible culture and having to carry everyone else’s load). The food is hit or miss always, I’ve constantly had things missing from my orders. The absolute most frustrating thing is this and there is absolutely no excuse for it. QUIT SAYING YOU’RE OPEN WHEN YOU’RE NOT! The amount of times I’ve placed a mobile order successfully and PAID then driven all the way to the location (over an hour before close at times never right before I have respect) just to get told they can’t make my order is absolutely ridiculous. I hope the owner know his employee’s collect a check while sitting on their lazy butts and inconveniencing customers like myself and especially delivery drivers who are actually trying to work.“
“The food was solid the first time I went by, but the service was just okay. The second time I went, I was pretty much ignored at the menu speaker and had to leave. Probably not going back to this location.
EDIT: Went back. Food and service was very good this time. I'm satisfied with that.“