Taco Bell in Huntsville

“This Taco Bell is the best in Huntsville. The people in the drive thru are usually nice and the food is great. Rarely you do have to wait but it's usually not too long. The inside isn't the cleanest so I usually order from the app and pickup in the drive thru.“

“The food was solid the first time I went by, but the service was just okay. The second time I went, I was pretty much ignored at the menu speaker and had to leave. Probably not going back to this location.
EDIT: Went back. Food and service was very good this time. I'm satisfied with that.“

“I noticed this location had a low score so I decided to leave this review. Our food was prepared and served with attention to detail. None of our tacos were crushed, burritos had ingredients throughout, and we had plenty of nacho cheese for our chips. Our meals were placed in individual boxes instead of all dumped into one bag like most locations. Location was clean and staff were polite.“

“5 ⭐Today I went right before lunch so the restaurant had 5 people inside. I ordered 16 tacos & a tacos salad, all were made in a timely manner and the tacos 🌮 were perfect. The tacos salad was super delicious 😋, I hope they keep this on the menu permanently.
The staff were pleasant, the store clean.“

“This location goes above and beyond for their customers and employees. It's all a reflection of their store manager ALITA'S
Leadership. She makes the Tacala company proud. She's wise beyond her years and leads with compassion.
Every member of the team is stellar.“

“Oh my goodness, the crew on SW Memorial Parkway near Redstone Gate 3-- they are serving up a new item with their usual style and speed and accuracy. This brand new creamy-chipotle Crispy Chicken Crunchwrap Slider, is D-E-L-I-C-I-O-U-S. It is just the right size so I get to treat myself to a smaller portion with all the BIG Taco Bell taste! There were lots of chunks of well-seasoned and marinated chicken. The soft tortilla was folded then grill-press sealed tight so nothing could escape. Think BIG TASTE, small price. I hope they keep the Crispy Chicken Crunchwrap Slider around for awhile!!“

“Stopping by the drive thru late at night can be hit or miss, but this visit was a great surprise. Michael was warm, humorous, and genuinely uplifting after a long day. His positive attitude made the experience memorable, and I truly appreciated the kindness. Excellent service that deserves recognition.“

“We walked in and scanned the menu, not realizing service is suppose to be faster by using the kiosk. I am quite familiar with technology, but didn't really feel like using my fingers. An employee came out and kindly ordered on the kiosk for us. She went behind the counter to check on part of our order, then came back to complete it. Service was somewhat slow, but our food was good. Food could've been warmer, we had a pretty good experience. Nothing outstanding, just good.“

“Edit: Ended up giving it another try months later and service and food was great, thank you.

Hopefully the owner is able to find this review.

After years of patience with this location I’m done giving it my business, whoever is managing this branch should be ashamed of themselves.

First off, I am a realist, this is just a TacoBell and I’m not expecting the greatest customer service in the world. I’ve worked in fastfood before and then customer service as well for years but the way the staff operates this location is down right disrespectful. For one, EVERY SINGLE TIME I order drive thru I am made to drive around and wait out front so it makes their drive-time look good. I have had a mind to refuse but I’d rather not get saliva in my food. Half the time at night you pull up and someone is smoking weed outside, I’ve seen literal drug deals go on outside. The staff is almost always rude, I’ve had enough decent experiences to keep trying and I do love some late night tacobell but the good employees don’t seem to stick around very long (they probably get tired of the horrible culture and having to carry everyone else’s load). The food is hit or miss always, I’ve constantly had things missing from my orders. The absolute most frustrating thing is this and there is absolutely no excuse for it. QUIT SAYING YOU’RE OPEN WHEN YOU’RE NOT! The amount of times I’ve placed a mobile order successfully and PAID then driven all the way to the location (over an hour before close at times never right before I have respect) just to get told they can’t make my order is absolutely ridiculous. I hope the owner know his employee’s collect a check while sitting on their lazy butts and inconveniencing customers like myself and especially delivery drivers who are actually trying to work.“