“I only give a 4 star instead of a 5 because of the experience I had with the cashier I had. I came in on March 17th around 6:04pm, & as I was ordering mine & my husbands to go order, I couldn’t really hear what the cashier was saying, as she was very soft spoken & it was loud in the restaurant from people & the kitchen, so I had to kindly ask multiple times what she had said since I couldn’t hear her, but she got very irritated with me, which I can understand it’s annoying to have to repeat yourself, but in customer service, you shouldn’t show your frustration to your customers, especially directed towards them. I also had asked for some fry seasoning on the side, & she looked at me like I was d*** & asked “fry seasoning?” Like she didn’t know what it was. But I remained kind & explained to her what I meant by fry seasoning. I don’t appreciate having someone make me feel d*** for asking a question in customer service. Other than this experience with this cashier, our food was great & correct. The person who handed me my food was very kind & attentive & I believe the manager who I spoke to last was also very kind & attentive.“
“Always super busy, but always have the nicest staff! Came through on game night and the line was out to the road, and still only took 10 minutes to get all the way through it and all my food was right! Very impressed! The guy with tattoos and the older lady are great managers too! Very “
“Fast, friendly drive through service. Stopped by for breakfast and ordered a steak and egg combo with hash browns and a sweet tea. The biscuit was really good but the hash browns were over cooked, very crispy. So people prefer them that way I'm sure, but they were a little over done for me. I still ate them though. Overall great service.“
“I have met the most wonderful staff of employees at Pizza Hut in Springville, Alabama!!!?Kate is a super awesome manager!!! Very polits,kind& professional!!!??April was very kind& polite to me.Super patient person!!?Emma&Melissa were in the back doing some cooking!!!They know what they are doing!!!?Believe that!!!!Very nice staff that I have (EVER) ENCOUNTERED AT A PIZZA HUT LOCATION!!!?Thank you all!!??Vegetarian options: Super awesome Pizza ?!!!“