36 Best Ice Cream Shops in Gilbert

“My son has a dairy allergy, and the staff took great care not to cross contaminate his sorbet. They used a clean scooper and took the scoop from a fresh container in the back. He loved the lemon mint flavor and wants to come back to try watermelon.“

“Great yogart. Friendly. Love there products!!!“

“Incredible gelato with awesome flavor and richness. Very smooth and it's as good as you'll find in the Valley. The owner was super helpful and let me try a bunch of the flavors. If you're in the area and looking for a great dessert, this is as good as they come.“

“Wow, what an amazing place! Ice cream rolls were so good. Definitely check it out.“

“Very nice place for a sweet treat! I came here around 9:30 pm for some dessert, and I was immediately greeted by the polite staff. With it being my first time, they let me try several different flavors before I settled on orange Italian ice with vanilla soft serve. It reminded me of the orange creamsicles when I was young, only better. You're free to customize with whatever flavors you like, or pick from preset combos. The place wasn't too busy at this time. You're welcome to sit at the tables inside to devour your treat, or take it to go (bonus: includes well-sealing lids). I recommend eating it quickly though, as the Italian ice melts quickly in the summer heat. Overall, I highly recommend checking it out for something a little different and fun.“

“Great new addition to Gilbert! We stopped by the new Handel’s Homemade Ice Cream at Val Vista and Germann and really enjoyed it.

They have a huge selection of flavors, and the ice cream is delicious. I picked up a 2 pints to take home, and I was impressed that they were filled all the way to the brim!

The large outdoor patio is also a nice touch with plenty of room to sit and enjoy your ice cream. Great ice cream, generous portions, and a really nice setup. We’ll definitely be back!“

“Wow!! Iv never tried gelato before, came in a bit unsure of what I was looking for. Thankfully both Rosie and Daphne helped by going over each selection and I found a new personal favorite! Incredibly clean store that’s super quick even when they are busy. 10/10 recommend this place for anyone who wants a healthier alternative with tons of tasty flavors!!!!“

“Had a fantastic experience last night at this location! Avery helped my partner and I out and was such a gem.

When we were checking out at the counter, we mentioned Avery’s top notch service to the woman ringing us up and she had told us she was the General Manager and that Avery was her first employee she hired. We were shocked at how young she was and complimented her for her position and clear ability to put together an awesome team. 10/10 experience all the way around, we will absolutely be back!“

“Amazing stuff was so good it was ridiculous“

“Great ice cream nice little shop! Entire family loves this place! 5 out of 5!“

“Ice cream is my favorite dessert. This is by far the best ice cream I have ever tasted! All the flavors I sampled were delish! Not to mention the excellent friendly service I received. I will definitely be returning...And I can't wait. ?“

“Stopped by Crumbl Cookies at SanTan Mall to grab the flavors of the week, and as always Crumbl never misses. Every cookie was fresh, rich, and packed with flavor. But listen… the Dubai cookie is an absolute MUST-TRY 🔥. Straight elite.

Consistently delicious, great variety, and always hits the sweet spot. If you’re in Gilbert and craving a top-tier dessert, this location is a no-brainer. Highly recommend 🍪👏“

“This location has the best staff ever! Seriously awesome customer service. Keep it up guys!“

“Great flavors and love the old school ice cream parlor vibe inside. The flavors are all labeled clearly also with allergens individually so it’s easy to decide. Plenty of seating indoors and outdoors as well!
This a must check out spot if you’re in the area“

“Great staff…..😋😎. Many choice !“

“In a world that seems to lack customer service and care, I can’t speak highly enough about the experience I just had with the Jenis’s Crew at the SanTan Village location. I wish I had gotten the team members names that I spoke to but they were understanding when I explained an ordering mistake that I made and made it right! We came in just to try the Ted Lasso flavor and you’ve just made lifelong customers out of our family! Thanks for the great service and care for your customers. Great ice cream and even better service. Way to raise the bar!“

“Best churros in town!!“

“I’ve been coming to this frozen yogurt shop for years, and it’s always a good experience. The yogurt is delicious, there are plenty of toppings to choose from, and the staff is friendly and welcoming. The shop is always clean and has a relaxing atmosphere. I always leave satisfied and would recommend this place to anyone looking for a good frozen yogurt spot!“

“I went to this Baskin robins and a worker named Jamey was an AMAZING worker, he gave great recommendations and was so nice and polite to me. It actually made my day, because he just lit the room up with a beautiful ray of sunshine and rainbows. The unicorn hat really topped it off too. He needs a raise for sure, because that boy SCOOPS, 100/10,
will return.“

“Love this place. Friendly and great ice cream“

“The ice cream was delicious! Can’t wait to go back and try their burrito“

“My favorite place to get fresh smoothies and juices, everything so fresh and healthy.“

“Always clean. with any water store there are spills, the staff is quick to mop up any spills. The staff is also very friendly and welcoming.“

“Awesome frozen yogurt! Really clean and friendly staff! Perfect for a quick treat in the arizona heat! Coming from Alabama this heat is no joke haha“

“Great food great staff everyone is super nice 👍“

“The servers here are genuinely friendly and make you feel welcome the second you walk in. I love that they actually let you taste things before you order — not many places do that anymore. Everyone is so polite, patient, and respectful, even when it’s busy. You can tell they really care about the customers and enjoy what they do. Honestly, you all deserve a raise for the effort you put in. Thank you for being so kind every single time. You’re the best, and it’s a big reason why I keep coming back.“

“Amazing customer service and fast pick up“

“The ice cream was really good, and the employees were super friendly, which I definitely appreciated!

One thing I found a little odd was that I wasn’t allowed to add toppings to my ice cream cone. I’m not sure if that’s just the store’s policy, but it seemed a little unusual since toppings are usually an option regardless of whether you get a cone or a cup.

Another thing I noticed was that when we pulled up, the business looked completely closed. All of the exterior signs were off, including the drive-thru menu light. We actually had to go inside to ask if they were still open because the door was unlocked, and they said they were. They still had about an hour left before closing, so it was a little confusing. I’m not sure if the lights had been turned off intentionally or if it was just an oversight, but it definitely gave the impression that they were already closed.

Overall, the customer service was great, and everyone was very kind. I just think a few small changes would make the experience even better.“

“Banana Spilts or Banana Royal yummy always have great customer service 💖👍🏼“

“Love the pumpkin cinnamon roll Best cookies!!! My drink of choice Diet Dr Pepper splash of sugar free vanilla cream and fresh lime ⭐️⭐️⭐️⭐️⭐️“

“We live in the area and frequent this place pretty often since it's in walking distance.
Recently they added a tipping option to their register, and it honestly weirded me out.
Why is there a tipping option when it's a self serve establishment? Shouldn't I get the tip, since all the employee did was sit at the register and charge me to make my own order?

Not trying to be rude by any means, just seems silly to add this function when the customers are the ones doing the manual labor.“

“I recently visited this pho restaurant and had an excellent experience. The restaurant had a clean, welcoming atmosphere that made it a great place to enjoy a relaxing meal. The staff was friendly, attentive, and my order arrived quickly, even though the restaurant was busy.

I ordered a large bowl of pho, and it was absolutely delicious. The broth was rich, flavorful, and tasted like it had been simmered for hours. The noodles were perfectly cooked, the meat was tender, and the fresh herbs, bean sprouts, and lime added a bright, refreshing finish to every bite. The portion size was generous and left me feeling completely satisfied.

Overall, I was very impressed with the quality of the food and the service. The prices were reasonable, the restaurant was clean and comfortable, and the entire dining experience was enjoyable. If you're craving a warm, authentic bowl of pho, this is definitely a place worth visiting. I'll be back to try more of the menu next time.“

“The young lady who waited on us had no expression. She appeared uncaring and simply made our order. No thank you or welcome to Andy's.
The ice cream was very good. But the server she appeared like she didn't want to be there!“

“Was great, we have a regular spot to have some yummy ice cream, Thank you so much���“

“Was just walking around and randomly decided to grab some ice cream at Dairy Queen. The staff were honestly so nice and easy to talk to. They were patient while I was deciding and explained the menu without making it awkward. The service made the visit even better, and of course, the ice cream was great too. Definitely coming back again with my niece sometime!“

“A great visit tonight at San Tan Menchies! Friendly smiles and great customer service.“