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“Awesome service, I looked on my bag and thought I was missing my French toast sticks and they gave me more and as soon as I pulled out all the tacos there is was! I appreciate you guys so much and I am so sorry I was a ditz and didn’t look deep enough.“
“I love this place ❤️ the drive in guy is funny he is usually in the night ? . He likes to tell jokes. But the other employees are so nice. The ladies have great customer service. Thank you guys! Keep up the great work! We love the tacos and shakes, but most of all the jr bacon ? cheeseburgers ? ?“
“We used the drive-through, which can sometimes be difficult, but the cashier Gabrielle was very helpful kind, and patient and was a delight to give our order to. We even had coupons but Gabriel worked with us with no problem and didn't make us feel uncomfortable by using the coupons. Jack in the Box if you're reading this you better keep Gabriel, we haven't seen service from a fast food employee like him in a long time.
Vegetarian options: I don't think you'd want to use Jack in the Box for vegetarian options, but I'm not a vegetarian so I wouldn't be sure.“
“Something about this place tells me everyone that works here actually works. Best food ive had at a Jack in the box. Food was hot, tasted great, made as ordered. Whoever maintains the fountain machines here needs a promotion. Not shorted on syrup or carbonation.“
“This is my jacks .. Just a tip order the ultimate bacon with no sauce then put the secret sauce on it .. if you like the taste of secret sauce, if you don't like secret sauce, for the love of all things big and small, please do not do that, oh and Jack's chicken tenderes are good“
“I’m from Florida. Just ordered a few tacos from this location for my family. Order was ready perfectly when I arrived, manager even checked the order to make sure it was correct. I asked for a cup of water, manager gave me a massive cup and said have what you need. She deserves a raise. Honestly best fast food experience I’ve ever had and I paid next to nothing for the tacos. Very impressed with Jack in the box.“
“This Jack in the box is never busy and it's clean inside and it's always quiet. Very enjoyable especially when it's hot. There is a time limit on the dining area 30 minutes if you are eating if you are not a paying customer then you are not allowed to stay longer than 5 minutes in the restaurant“
“It was a surprisingly good experience. It's been some time since I last went to Jack in the box. It's probably been close to 2 years. And the last time I was at a Jack in the Box, I had a very negative experience. I'll admit they may have just redeemed themselves just a little bit...“
“The restaurant is never packed but the drive through is most often packed, I say that because the employees spend more time filling their orders instead of customers in the store.
Wheelchair accessibility: I do not use a wheelchair but I noticed that the restaurant insure equal access for all customers.“
“I'm only taking a star off for the service from my last visit, but this place is great when you work 3rd shift, and almost nothing is open. I wish I had access to healthier options, but there are no more 24-hour Wal-Mart locations. I usually bring my lunch to work due to this, but sometimes I just want a sandwich or something and this location is very close to work.“
“Usually a very good place to eat with excellent service. This time
the floor had stinky water on parts of the floor by soda machine. Help was cleaning but then had to leave mop & bucket to go back to ful fill orders. Our order was hot & delicious but stinky water w mop & bucket was only 6 to 8 foot away from our table.“
“I'm diabetic. So I asked for a Orange Hi C. The young lady at the order window, I believe her name was Sheyla, was absolutely wonderful along with her co worker, I believe her name was Lupita. My order was perfect my drink was make wonderfully. Along with perfect customer service. Thank you Jack in the Box for hiring such a wonderful staff.“
“Food was the best we ever had from a Jacks location in AZ! Parking lot needs work...rough. Staff was helpful and mostly friendly unless you ask for a receipt then your items will be shoved at you and window slammed in your face without a word.“
“My review is more about the costumer service that I received today. Her name is Daniela she's very polite and very charismatic person. Same thing with the other employees there. I guess when you're a good person you transmit that to you co workers. Thank you so much Daniela. The food was delicious by the way.“
“How can you advertise 24hr service if you are not open 24hrs?! I went for breakfast yesterday morning and the clerk said system updates every morning between 4-430am, so I adjusted my break schedule to accommodate this today, and the restaurant appeared to be closed! Not happy this time around!“
“Went through drive thru and this Jack is sometimes open late at night and sometimes not open. My 1st time and they were finally open. Monster tacos were good!!. 51st and Southern Jack in the Box is closer to me However, THAT ONE REALLY SUCKS FOR SERVICE OR FOOD!! 51ST AND SOUTHERN Jack in the Box NEEDS TO CLOSE-WASTE OF EMPLOYEES AT THAT LOCATION!!“
“I have been coming to this location for over 20 years. Always awesome customer service- quick and easy. Had one negative experience recently but everyone has their bad days- this spot is always my go to. Thanks for being consistent all these years!“
“I've only ever used the drive-thru at this location but every time I go through services prompt, the workers are pleasant and fast, and the food is exactly how I ordered it. I've never had a problem with purchasing an item from this location. Easy to get into and out of as well.“
“Great experience! Food delivered fast and gently as a fast food should! Workers were so kind to me, asked me about my day and my tattoo’s, which I don’t get often haha. Food tasted amazing! Definitely my favorite spot when it comes to fast food ❤️“
“Jesus worked Saturday night at 7:40 pm on 11/2/2024 was the friendliest person I’ve met at a drive thru. It took a few minutes to get our food together so we pulled off to the left. As soon as our food was ready he remembered every item we ordered including the extra sauces which is essential ! This is definitely the kind of guy you want for the job.
Please let him know we appreciate his kindness and making sure our food was fresh and correct. Thank you Jesus!“
“Parking: Union hills and 7th street
Kid-friendliness: I believe they have coloring books that kids menu and crayons
Wheelchair accessibility: Cases wheelchair accessible on the main entrance there is a ramp up what is really an outdoor seating“
“As someone who has held several upper management positions in the service industry I was impressed with KRISTA quick resolution of a small mishap one of the days I visited this location. If shes not a manager, she should be. If she is the manager, she needs a raise. I don't experience issues at this location often but the one day I did I went back and she took care of it right away and was super friendly. Even seemed as though she was expecting and waiting on me to come back. Thank you again. She's great!“
“Whenever I travel within the United States I look for jack in the box. And this store was not the exception. The only drawback is that the bathrooms are locked and have a sign that says out of service. You have to ask for permission to enter the bathrooms, which is crazy but anyway. I went on vacation to Phoenix Arizona. Greetings from Wisconsin.“
“Food was fresh and hot and fast service. The only problem was being a little hurried at drive thru window. I wasn't asked if I wanted "sauce" despite having fries (ketchup, maybe?) and jalapeno poppers - ranch or something would have been good to have.I'll go again, but I'll verify what's in the bag and ask for condiments.“
“My first time ever coming to a Jack in the Box, I’m glad it was this location. I unfortunately did not get the girl’s name who took my order, I wish I did so I could mention her. She was extremely patient and so sweet and helpful. She gave me recommendations and gave me one of each dipping sauce to try. I will definitely be back because of her.“
“My Autistic toddler with ADHD & I randomly find ourselves in the drive thru at all hours of night.. I tend to forget they close the grill for nightly cleaning.John the night Manager is always so friendly & helpful. He has started to recognize my stoner vibe at the speaker and is always to prepared with patience, excellent customer service & a very spunky personality! Thanks for always being awesome John & your Chicken has been on point lately!!“
“I was pretty surprised. (I'm usually not expecting much from jack, mcdonalds, etc) I ordered 2 jumbo jacks and a chicken Ceasar wrap, and it all came out pretty hot and fresh! And it didn't take unreasonably long. The lady at the window was really nice and sweet. She even gave me a free large sprite that they had extra of.“
“Update:They've updated the landscaping/parking lot for better access and visibility pulling out of the drive thru. They're still sweet and polite as pie. Still clean. Food tastes fresher than any jack I've been to. Never disappoints!! Keep it up and thank you so much for all your hard work. We appreciate you!!!First review:Two experiences with this location today-BOTH positively great!! Stopped in for some breakfast and miss at the window was delightful! Come lunch time, a family member stopped in and made it a point to comment how CLEAN it was! She looked inside and couldn't believe how wonderful it looked. So keep it up, and thank you SO much for everything!! P.S. food came out perfect :-)“
“In my younger years, a manager at a Jack in the Box was angry that I was leaning back in my chair. She slammed my chair to the ground and whispered sultry in my ear that "Jack doesn't like that." since then, I've harbored an irrational hatred for the clown and his cuisine. This visit and it's Birria tacos redeemed the company in my eyes.“
“I used to go to the 24th St & Roosevelt location, but their service and food quality was very hit or miss. I've been going to this location for the past six months or so, (five visits) and they are vastly superior. Jack in the Box is a guilty pleasure on occasion, but I haven't been disappointed yet.“
“I didn’t get her name but she was working drive through tonight and was soo freaking sweet and had the cutest cheek bones! Serves was great food was hot and honestly this is my go to Jack In the box!!! Stuff hits like banana bread at work! HELL YEAH DUDE ???“
“I always do perfectly fine with Jack in the Box the food is consistently very good. Sometimes the wait is a bit long at night, but as long as you know that in advance, I have never found it to be a problem. The other thing I like is the employees are always very customer service oriented.“
“Great place for some comfort food, being Diabetic don't come very often,But when I do it's a Bacon double Ultimate Cheese burger no fries or onion rings, but a large Chocolate shake.Hmm yeah...Anyway, they get your food always quick .You just can't beat that ! ?
Parking: Around the location, probably 20 parking spaces.
Wheelchair accessibility: Near front door.“
“As far as Jack in the Box goes, this location delivers every time. I frequent this location, it’s right by my house so I go in the mornings when I’m hungover and it hits. I also order online and they actually put my sauces in the bag! Yes depending on the time you go they may ask you to back up in the drive thru but other than that, they are on point! Keep in up my friends, I appreciate it!“
“Very clean inside and outside GREAT FOOD! The Tacos ? are hands down the BEST Jack in the Box tacos ? I've had EVER!! Fast Friendly service and very helpful staff! We'll most definitely be back! This is the BEST Jack in the Box on this side of town!! ? Keep up the WONDERFUL WORK Ladies and Gentlemen! I give y'all more than 5 stars ?⭐?⭐?✨?“
“Anytime that I come to this Jack-in-the-Box because it's near me and I masked to "wait in number one or number two and my food will be right out". I always end up waiting forever in the parking lot and having to come in and get my food. All for what so that you guys can pretend like you're getting orders out promptly? This is the last time I'm doing it and I'm going to complain until this practice is done away with.“
“Utilized the drive-thru on sunday around 4pm and received amazing help from a young man who went above and beyond for just 2 delicious breakfast Jack's and one of the New Boba tea drinks! Everything was so delicious and amazingly convenient to be able to get Boba from Jack! Once again,Jack hit it outta the park with that awesome young man and their food.
Parking: Plenty of it.
Wheelchair accessibility: It's there.“
“This location although located next to 2 filthy gas stations overrun by undesirables is incredibly; taken care of by the employees. I'll give them props for keeping a friendly & inviting atmosphere in their location; Eclipse made my morning experience at Jack's a great deal better with that bright smile not to mention her co-worker keeping the energy uplifting too. I'm pleased to have this location on my commute every morning. Thank you to the staff working at 5:00 am June 27th ?“
“I placed an order on the app to pick up, it was about 2am. I added some milkshakes with my food and to my surprise the machine was up! Lol Anyone that orders milkshakes after like 10 or 11, the machine is ALWAYS "not working" So I was very happy ?“
“There was a small mistake on my order, but Consuelo was the absolute best and was extremely helpful.
It’s been multiple different occasion's I have seen her and every time I see her she treats me with the upmost respect. Thank you Consuelo, you’re the best.“
“I don't know what it is but lately but, jack in the box has been on point with their burgers lately. This has been like the third one I've eaten from and I got another one today. Burgers themselves tasted actually fresh the patties they were hot they seem to be the right consistency in addition to that the proper amounts of condiments on them they were prepared the way I asked them to be I notice they're drinking even though I hate the style of it has been putting out actual the same taste that you request another fries have been good lately“
“JB is always good. That day, they had a 2 for $5 Jumbo Jack's deal. Can't go wrong there. The cashier was very kind and knowledgeable. The food came fresh and hot. That location is not easily accessible due to the Light Rail project right outside their doors, but they are still killing it. Kudos to them.“
“Everything was great. Just had one complaint if you open at 5 o'clock. Why was the door still locked at 530? I placed a mobile order and the 2 workers are just looking at me until one decides to come to the door. He asked me through the door 1st how he can help me? I'm not about to yell for him to get an answer. So he cracks the door just enough for him to hear. I told him I placed a mobile order. He said okay. Closed the door and went to get my food. And he never unlock the doors by this time. It's already 5:30am. If You open at a different time, maybe you guys should put that on the window. Cause it clearly says 5 o'clock Dining area opens.“
“The young man running the front and drive through at the same time on 12/3/24 at about 645-7 was phenomenal. I worked at Jack in the box for my very first job in 1993. In today's environment I couldn't be MORE IMPRESSED. Thank you“
“I usually stop after work which is around 2:30 am on Wednesday through Saturday. The cashier at that time is super helpful, nice and just has great customer service. The food is always warm, and out fast. The cook and cashier are Awesome 👌“
“The service was very rushed it was not busy at all. The girl just took my order did not listen to anything that I said, I asked for three French toast she gave me six and charge me. I also asked for two egg biscuits, which she is. She gave me sausage biscuits with no egg that’s not what I asked for and she charge me. She was rushing me to order . She did not listen to what I had to say and she had an attitude I called up there and she had an attitude I called up there and the car just feels I don’t have time to go all the way up there and come back. No answer I do not live close and with gas prices it doesn’t make any sense to turn around and go back up there for someone to miss manage food. This is unacceptable. This was around 9:51am May 1,2023“
“I've been going to Jacks for yeaaars. If I wanna eat dirty, Ultimate Double Cheeseburger with curly fries, If I'm dieting Chicken Pita with ice water. If i need me some chocolate love, let me get the Oreo shake!
Parking: There's always parking. People would rather drive through than go inside.
Wheelchair accessibility: Able to sit at a table with a wheelchair“
“The food was amazing yesterday nice and warm and nice customer service to that young little man i think he told me it was his second day but he was doing absolutely great taking my order he was so kind and respectful I’m definitely coming back here 💯❤️“
“Finally I got to the window and was greeted by a familiar language and the guy with tattoos at the window was funny and had great customer service skills after last experience there I was hesitant to stop in but nice surprise after doing so will definitely return keep up the great work and good hiring judgement 👍“
“This store should be at the top of the list in this area for being amazing! The food, fast, hot, friendly and this store is super clean! Beautiful job guys! It is great to see this brand and this store doing it right! You can see the employees at this location take great pride in their jobs and store!! I was greeted with an amazing smile from the cashier who was also very friendly! It was very refreshing to see this! The General Manager should be proud of his or her store store and their team! Brian was in charge it is obvious his leadership during this shift was top notch! Thank you all for doing it right! If you want to stand out in your district and amongst your fellow stores do what they are doing here at this location!!!“