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“Awesome service, I looked on my bag and thought I was missing my French toast sticks and they gave me more and as soon as I pulled out all the tacos there is was! I appreciate you guys so much and I am so sorry I was a ditz and didn’t look deep enough.“
“Something about this place tells me everyone that works here actually works. Best food ive had at a Jack in the box. Food was hot, tasted great, made as ordered. Whoever maintains the fountain machines here needs a promotion. Not shorted on syrup or carbonation.“
“We used the drive-through, which can sometimes be difficult, but the cashier Gabrielle was very helpful kind, and patient and was a delight to give our order to. We even had coupons but Gabriel worked with us with no problem and didn't make us feel uncomfortable by using the coupons. Jack in the Box if you're reading this you better keep Gabriel, we haven't seen service from a fast food employee like him in a long time.
Vegetarian options: I don't think you'd want to use Jack in the Box for vegetarian options, but I'm not a vegetarian so I wouldn't be sure.“
“We irdered online & picked up thru the drive thru. Had to wait as they were pacing the orders. Having already ordered online - we were a bit surprised by the wait.
Once we go to the window - our interaction with the staff was GREAT! The food was on point!“
“I visited 2/8/25 @ 1am. I ordered French fries and a chocolate shake. The fries were fresh, warm, and yummy. They were not cold and they were not sitting under the heat lamp. Also the fries were over flowing and extras at the bottom of the bag. So I was happy. Great experience. I would return again.“
“I’m from Florida. Just ordered a few tacos from this location for my family. Order was ready perfectly when I arrived, manager even checked the order to make sure it was correct. I asked for a cup of water, manager gave me a massive cup and said have what you need. She deserves a raise. Honestly best fast food experience I’ve ever had and I paid next to nothing for the tacos. Very impressed with Jack in the box.“
“This Jack in the box is never busy and it's clean inside and it's always quiet. Very enjoyable especially when it's hot. There is a time limit on the dining area 30 minutes if you are eating if you are not a paying customer then you are not allowed to stay longer than 5 minutes in the restaurant“
“I'm only taking a star off for the service from my last visit, but this place is great when you work 3rd shift, and almost nothing is open. I wish I had access to healthier options, but there are no more 24-hour Wal-Mart locations. I usually bring my lunch to work due to this, but sometimes I just want a sandwich or something and this location is very close to work.“
“It was a surprisingly good experience. It's been some time since I last went to Jack in the box. It's probably been close to 2 years. And the last time I was at a Jack in the Box, I had a very negative experience. I'll admit they may have just redeemed themselves just a little bit...“
“My first time ever coming to a Jack in the Box, I’m glad it was this location. I unfortunately did not get the girl’s name who took my order, I wish I did so I could mention her. She was extremely patient and so sweet and helpful. She gave me recommendations and gave me one of each dipping sauce to try. I will definitely be back because of her.“
“I love this place ❤️ the drive in guy is funny he is usually in the night ? . He likes to tell jokes. But the other employees are so nice. The ladies have great customer service. Thank you guys! Keep up the great work! We love the tacos and shakes, but most of all the jr bacon ? cheeseburgers ? ?“
“I'm diabetic. So I asked for a Orange Hi C. The young lady at the order window, I believe her name was Sheyla, was absolutely wonderful along with her co worker, I believe her name was Lupita. My order was perfect my drink was make wonderfully. Along with perfect customer service. Thank you Jack in the Box for hiring such a wonderful staff.“
“The restaurant is never packed but the drive through is most often packed, I say that because the employees spend more time filling their orders instead of customers in the store.
Wheelchair accessibility: I do not use a wheelchair but I noticed that the restaurant insure equal access for all customers.“
“This is my favorite store and is the best Jack in the box around 100% completely recommend and I am not a robot and I was not paid to say this this place is actually really awesome they will do things for you like the other places just won't“
“The JIB at 35th Ave and Northern there is a lady there her name I believe is Elise, she is fantastic. She is there it seems 24-7, a little exaggerated but we can count on this JIB being ran in the best order. She has fantastic customer service, and JIB is ran in top notch order. Even if she is short staffed she makes everything come out great for the customer. She deserves recognition for her great customer service and her work at making this JIB is top notch on her shift.
Thank you Elise.“
“Parking: Union hills and 7th street
Kid-friendliness: I believe they have coloring books that kids menu and crayons
Wheelchair accessibility: Cases wheelchair accessible on the main entrance there is a ramp up what is really an outdoor seating“
“We went through this JITB at 2am on a Saturday night. The service was SUPER FAST, the food was SUPER FRESH, and they gave us a LOT of ranch for the 24 tacos we ordered! The staff were very polite, and the food was awesome! I definitely would come through again next time im in the valley.“
“I been living in this area for about 4 years and these people are actually incredibly kind and amazingly helpful. You get a comfortable sense of atmosphere and the food portions always match that energy with how big and how fresh they are. I’ve been to many Jack in the Box over the last 26 years in Arizona and while they’re not all great, this is one of the really good ones! I was very confused to see other reviewers saying this wasn’t a great place to eat. This is actually a wonderful place, not soulless and corpo like many other places I’ve been. Real people who put real effort into their work occupy this restaurant and it shows! 👍👍“
“Jack in the Box – 4741 E. McDowell Road, Phoenix, AZ
Arriving at 8:12 in the morning, I was greeted not by a cashier, but by a glowing self-service kiosk—a quiet symbol of the fast-food industry’s steady lean into automation. My order, a modest selection of four items totaling $15.58, was placed without interruption, and the process proved both intuitive and efficient.
The dining room struck a balance between tidiness and utility, with the floor and counters in good order. Yet, the details—those ever-telling details—revealed fingerprints across the windows and chairs, suggesting that while the broad strokes of cleanliness are maintained, the finer polish is still awaiting its moment of attention.
Service was admirably punctual. A Mocha Sweet Cream Iced Coffee arrived at 8:21 AM, cool and sweet, followed briskly at 8:23 AM by the remainder of my order. Such timing betrays a well-coordinated kitchen staff, moving with quiet precision behind the counter.
This location is not unfamiliar to me; on past visits, I’ve found a similar rhythm: efficiency, consistency, and a reassuring predictability. It is, in essence, a well-run outpost of the Jack in the Box chain. Still, if management were to extend its attentiveness from the obvious to the subtle—from sweeping and wiping to polishing and refining—the space could transcend functional efficiency and instead offer an experience that feels wholly complete.
Verdict: A fast, reliable stop with commendable efficiency—though a sharper eye for detail could elevate it from simply clean to genuinely immaculate.“
“Great experience! Food delivered fast and gently as a fast food should! Workers were so kind to me, asked me about my day and my tattoo’s, which I don’t get often haha. Food tasted amazing! Definitely my favorite spot when it comes to fast food ❤️“
“Utilized the drive-thru on sunday around 4pm and received amazing help from a young man who went above and beyond for just 2 delicious breakfast Jack's and one of the New Boba tea drinks! Everything was so delicious and amazingly convenient to be able to get Boba from Jack! Once again,Jack hit it outta the park with that awesome young man and their food.
Parking: Plenty of it.
Wheelchair accessibility: It's there.“
“Update:They've updated the landscaping/parking lot for better access and visibility pulling out of the drive thru. They're still sweet and polite as pie. Still clean. Food tastes fresher than any jack I've been to. Never disappoints!! Keep it up and thank you so much for all your hard work. We appreciate you!!!First review:Two experiences with this location today-BOTH positively great!! Stopped in for some breakfast and miss at the window was delightful! Come lunch time, a family member stopped in and made it a point to comment how CLEAN it was! She looked inside and couldn't believe how wonderful it looked. So keep it up, and thank you SO much for everything!! P.S. food came out perfect :-)“
“I was pretty surprised. (I'm usually not expecting much from jack, mcdonalds, etc) I ordered 2 jumbo jacks and a chicken Ceasar wrap, and it all came out pretty hot and fresh! And it didn't take unreasonably long. The lady at the window was really nice and sweet. She even gave me a free large sprite that they had extra of.“
“Went through drive thru and this Jack is sometimes open late at night and sometimes not open. My 1st time and they were finally open. Monster tacos were good!!. 51st and Southern Jack in the Box is closer to me However, THAT ONE REALLY SUCKS FOR SERVICE OR FOOD!! 51ST AND SOUTHERN Jack in the Box NEEDS TO CLOSE-WASTE OF EMPLOYEES AT THAT LOCATION!!“
“Whenever I travel within the United States I look for jack in the box. And this store was not the exception. The only drawback is that the bathrooms are locked and have a sign that says out of service. You have to ask for permission to enter the bathrooms, which is crazy but anyway. I went on vacation to Phoenix Arizona. Greetings from Wisconsin.“
“I have Never eaten at Jack in the Box..
OMG 2 tacos and an egg roll was what I ate everyday for 14 days! SOOOO GOOOOD!
I couldn't comment on the atmosphere because we just used the drive thru.
I highly recommend Jack in the box!!“
“I didn’t get her name but she was working drive through tonight and was soo freaking sweet and had the cutest cheek bones! Serves was great food was hot and honestly this is my go to Jack In the box!!! Stuff hits like banana bread at work! HELL YEAH DUDE ???“
“Jesus worked Saturday night at 7:40 pm on 11/2/2024 was the friendliest person I’ve met at a drive thru. It took a few minutes to get our food together so we pulled off to the left. As soon as our food was ready he remembered every item we ordered including the extra sauces which is essential ! This is definitely the kind of guy you want for the job.
Please let him know we appreciate his kindness and making sure our food was fresh and correct. Thank you Jesus!“
“I always do perfectly fine with Jack in the Box the food is consistently very good. Sometimes the wait is a bit long at night, but as long as you know that in advance, I have never found it to be a problem. The other thing I like is the employees are always very customer service oriented.“
“Amazing service and great food. Crew on 6/1/25 around 2pm had great customer service and the food was layered in the bag where nothing was squished or stuffed. I asked for no lettuce in the tacos and they still put the hot sauce in, which most locations usually put none or very little when asking for no lettuce. Good lunch break.“
“I always choose this location. I ordered the Jumbo Jack Combo (no cheese) with curly fries and a Dr. Pepper around 2 am. All the Jack in the Box personnel were wonderful as usual. They provided quick and efficient service, and I have no complaints regarding the restaurant or them. Although I do, however, have a multitude of complaints in regard to the never-ending begging for cash and cigarettes from all the tweakers and pill heads surrounding the restaurant... It absolutely sucks constantly having to deal with them because they have no respect whatsoever and literally won't stop begging until you've forced them to by driving away!!!“
“As far as Jack in the Box goes, this location delivers every time. I frequent this location, it’s right by my house so I go in the mornings when I’m hungover and it hits. I also order online and they actually put my sauces in the bag! Yes depending on the time you go they may ask you to back up in the drive thru but other than that, they are on point! Keep in up my friends, I appreciate it!“
“Always friendly when I go through drive through or inside. Doesn't take too long for food and they always have items needed in the bag so you don't end up not being able to eat your food or needing sauces. Counters appear clean and drink station is usually clean without a sticky mess.
Thankfully I haven't had any issues with vagrants in the parking lot at this location, they mostly hang out at the gas station next door.“
“Everything was great. Just had one complaint if you open at 5 o'clock. Why was the door still locked at 530? I placed a mobile order and the 2 workers are just looking at me until one decides to come to the door. He asked me through the door 1st how he can help me? I'm not about to yell for him to get an answer. So he cracks the door just enough for him to hear. I told him I placed a mobile order. He said okay. Closed the door and went to get my food. And he never unlock the doors by this time. It's already 5:30am. If You open at a different time, maybe you guys should put that on the window. Cause it clearly says 5 o'clock Dining area opens.“
“I used to go to the 24th St & Roosevelt location, but their service and food quality was very hit or miss. I've been going to this location for the past six months or so, (five visits) and they are vastly superior. Jack in the Box is a guilty pleasure on occasion, but I haven't been disappointed yet.“
“This location although located next to 2 filthy gas stations overrun by undesirables is incredibly; taken care of by the employees. I'll give them props for keeping a friendly & inviting atmosphere in their location; Eclipse made my morning experience at Jack's a great deal better with that bright smile not to mention her co-worker keeping the energy uplifting too. I'm pleased to have this location on my commute every morning. Thank you to the staff working at 5:00 am June 27th ?“
“There was a small mistake on my order, but Consuelo was the absolute best and was extremely helpful.
It’s been multiple different occasion's I have seen her and every time I see her she treats me with the upmost respect. Thank you Consuelo, you’re the best.“
“I mistakenly ordered to this address while I was at central avenue and southern, was debating whether to get to 35th avenue by bus or Uber. However I couldn’t pick up the order. I’m thankful for the team at this location to be able to help me with this issue of not checking the address when ordering online. All kudos“
“Came here for food and I’m pretty sure there was only ONE person working and he did an amazing job with taking orders and bringing them out! This young man deserves a raise for handling all the late night cravings ! I didn’t get his name but I hope he gets recognized for his hard dedication !!“
“Anytime that I come to this Jack-in-the-Box because it's near me and I masked to "wait in number one or number two and my food will be right out". I always end up waiting forever in the parking lot and having to come in and get my food. All for what so that you guys can pretend like you're getting orders out promptly? This is the last time I'm doing it and I'm going to complain until this practice is done away with.“
“JB is always good. That day, they had a 2 for $5 Jumbo Jack's deal. Can't go wrong there. The cashier was very kind and knowledgeable. The food came fresh and hot. That location is not easily accessible due to the Light Rail project right outside their doors, but they are still killing it. Kudos to them.“
“The back story. I’ve been enjoying Jacks tacos since high school when you could get 8 of them for less than $2. Lately the stores in Northwest Phoenix have dropped in quality, greasy, tasteless, sides of the taco shell sticking together. So I embarked on a search of the JiB’s in northwest Phoenix. I’ve found a winner I’m glad to say. The afternoon staff make great tacos. They show up quickly with crunchy NON- GREASY shells and complete with several packets of hot sauce and some napkins. You want great tacos? Head for 1802 W. Bell Rd.“
“This Jack in the box location is easy to find for all customers. The food is always fresh and warm. The customer service is beyond wonderful all around. The interior and exterior of this restaurant is great I feel welcomed coming to this location.“
“I usually stop after work which is around 2:30 am on Wednesday through Saturday. The cashier at that time is super helpful, nice and just has great customer service. The food is always warm, and out fast. The cook and cashier are Awesome 👌“
“It was an awesome experience. I also go to all of the Jack in the box locations. I love the mini loaves tacos . I love the ultimate cheeseburger, and the breakfast menu is also extremely good for the whole fact that it's a fast food place. We are so blessed because Jack in the box is only available in Arizona and Southern California from what I understand. I highly recommend trying it out if you are a visitor or tourist on vacation. They also accept EBT cards in most locations, and the card can also be out of state cards. I have so many more reviews to do and photos to complete that I have not taken at all the location I have been to. Consider trying it out . It won't disappoint. Thank you for taking the time to read my reviews. God bless you all, and follow me for many many more pictures, recommend places and reviews .“
“I've been going to Jacks for yeaaars. If I wanna eat dirty, Ultimate Double Cheeseburger with curly fries, If I'm dieting Chicken Pita with ice water. If i need me some chocolate love, let me get the Oreo shake!
Parking: There's always parking. People would rather drive through than go inside.
Wheelchair accessibility: Able to sit at a table with a wheelchair“
“The service was very rushed it was not busy at all. The girl just took my order did not listen to anything that I said, I asked for three French toast she gave me six and charge me. I also asked for two egg biscuits, which she is. She gave me sausage biscuits with no egg that’s not what I asked for and she charge me. She was rushing me to order . She did not listen to what I had to say and she had an attitude I called up there and she had an attitude I called up there and the car just feels I don’t have time to go all the way up there and come back. No answer I do not live close and with gas prices it doesn’t make any sense to turn around and go back up there for someone to miss manage food. This is unacceptable. This was around 9:51am May 1,2023“
“I and an inconvenience with the Jack App and they were able to make it right! Unfortunately, the dasher took off with my order. I came over and they were able to reissue my order. Thank you so much! The store is also very clean for dine in. They speak English and Spanish.“
“I've never had a hurdle with this location and I've been here hundreds of times there was a slight mistake last time with my burger and Brian went above and beyond to rectify the situation immediately and he definitely goes above and beyond and please give this guy a raise or at least a front row parking spot out front and I'll be back tomorrow to make sure this happens 😎💥🙏💪“