Starbucks in Surprise

“I always enjoy the service and atmosphere of this Starbucks. I always tease my wife that instead of working at home, I'll just set my office in there! Our favorite is grabbing the Caramel Frappuchino and always asking for extra shots because we have kids, and we really could use the caffeine boost! Always appreciate the fast service and attention to details when we make our order, which brings in the whole experience to an easy five-star. The food is not my favorite, but that's not what I come here to enjoy!“

“Always impressed and satisfied with my order. Great customer service, friendly and helpful. Tony was extra kind, so I got him a cup of coffee too. I got a few sandwiches for the go and oatmilk cappuccino. This was a new location inside the Fry's grocery store. But much bigger than other locations inside stores. It was spotless clean and shiny, which makes you trust the brand even more.“

“This is a great location in Waddell in a sort of country setting. The atmosphere is really great with plenty of seating and the baristas work really hard to give great customer service. Of special note is Hannah who always makes my drinks to perfection all with a smile and diligence. Given how many thousands of Starbucks there are in the US and worldwide, this location standing out really says something.“

“This Starbucks location specifically always gets my drinks orders perfectly right! I feel like it’s hard to do with my matcha order but they never disappoint! I go to this location out of all the ones in Surprise because they are locked in! Amazing, talented baristas at this one! Thx!!“

“I am basing my review off of a collection of experiences here rather than just one. I love the people at this location! Meghan helped me with my matcha when my order took over 30 minutes to load properly when I used the website instead of the app (please download the app, the website can glitch and take forever to show your purchase). She's usually working in the morning with her colorful hair and shes always so helpful. Shannon helped make my dog Luna a beautiful last pup cup when I needed to put her down. They put extra love, chocolate and Carmel and cookie toppings. Which I am forever grateful for! Katie is a sweetheart and so far I've never had a bad experience with the workers here. Everyone is willing to hop in and Chai!

I've come here before work and for on tiny dates with my little one. This place does get busy in the mornings, I recommend ordering on the app. It gives estimated wait times and helps make things easier for the drive thru when you pull up to ask for pick up instead of ordering at the window, especially if your in a rush. The sugar free iced carmel matcha here is great and so is the orange dream chai!

Thank you Starbucks team on the 303 and Greenway!“

“**Update: a different friend brought me to this Starbucks and I had a great mocha coffee 👍🏼 My friend and I went through the drive thru and she bought me a mocha coffee with whipped cream. I wish I would have tried it right away because by the time I found out it wasn’t good I was too far away 🫤 Unfortunately it was my first coffee at this store.“

“Manager Charissa was extremely rude. There was a mistake made on my order and she made it seem like it was my fault. Not very helpful. I rarely go to this Starbucks, but the one on BULLARD&BELL is my usual. You're better off going to that one in my opinion👍

Update 2026: service has exceptionally improved under new management. This location is usually busy especially in the mornings but always gets my drinks right and on time! Updated reviews💚“

“The Starbucks is inside Target. It was very quick and fast to get my order in and back out. The employees were very nice, helpful and kind. Very efficient at their job. The only complaint I have is you guys use too much cream in your coffee. I'll have to remember next time to ask for just a dash of cream as I could not drink the coffee due to way too heavy cream. I very rarely go to coffee shops so I am not used to getting coffee. So this is my fault for not paying attention. But next time I would definitely say very little cream. The employees were very helpful and tried to add an extra shot to add coffee flavor. But I could not drink the drink as it just simply had way too much cream.“

“Similar to my other Starbucks reviews, I find no exception with this location. I got a great drink fair. That was consistent with the other beverages I've ordered from them in the past. I enjoy their coffee drinks and their frappuccinos and would get them again. I've also had their oatmeal on several occasions and enjoyed it. If you're looking for a quick snack or a coffee beverage, then this is a great choice for you. If you're in the mood for something cold, try their Java chip frappuccino. It's a treat and I think you'd like it.“

“I just had a bad morning I was loading my groceries and dropped what was to be my mornings fckin savior a Carmel frap in the parkinglot all over the place cleaned it up and came back to buy a new one told him I was having a bad morning and I dropped it and he remade it without charging me I really appreciated this turned my morning around thank you so much for being kind to me.

Vegetarian options: Lots of platter probsOptions for lunch

Kid-friendliness: Always friendly with low chairs for kids

Parking: Lots of room

Wheelchair accessibility: Store is wheelchair accessible and the chairs are not nailed down so they can be moved to fit a chair.

Dietary restrictions: Most drinks a gluten free“

“EJ is hands down the nicest guy. Makes a mean drink and is so polite I couldn't figure out what was going on. Manners don't exist anymore......or so I thought. Been to hundreds of Starbucks, (don't judge....I have a coffee problem) and he is the best/nicest barrista I've dealt with. Can't wait to go back.“

“Today I stopped by and the manger Angel was very kind and felt like she took genuine interest in our conversation. My drink was delicious and so was my jalapeño chicken pocket ! As long as Angels manger I’ll be coming back it’s very rare to find genuinely good people in customer service these days and she just made my experience much more pleasurable!“

“Just wanted to share my experience with Kai and Nicholas , thank you very much for always being so kind and a pleasure to see daily . You guys are my to go Starbucks and I cannot say enough good things about the customer service you guys provide . I’m the customer who always gets four shots of blonde Ristretto, two brown sugar, three white mocha splash of oat milk and sweet vanilla cold foam .
Thank you again.“