“I am writing this review today because of an experience I had this morning. I frequent this location regularly and always have amazing service. Jackie and her team always deliver the best service when it comes to preparing my drinks with a positive attitude and a smile on their face. Today however while I was waiting in line the elder lady behind me was harassing me because I have my dog with me. She was ranting and raving getting in my space telling me my dog is not allowed in the store. I asked her not to speak to me as I do not have time for her negativity. Nor do I have to disclose to her that my dog is in fact a registered service animal for my PTSD. She was so bothered that my dog sniffed a bag of packaged coffee beans. Once I got to the counter she proceeded to get in my space again before I can even say hello to Jackie at the register she proceeded to talk over me asking for the manager. She proceeds to complain about my existence and my dog being in the store. My dog jumps up, this is what she is trained to do when she senses I am about to have a panic attack. This sends the lady over the top. Saying my dog is trying to jump on the counter. Jackie kindly asks me if I plan on staying or ordering in but the angry lady named Deborah persistently decided to talk over the both of us causing a huge scene in the lobby that was completely unnecessary. Threatening to report Jackie for allowing me to be there with my dog. Jackie kindly asks me to step outside to calm down the situation. Legally I did not have to step out but this was causing a huge trigger for my disability so I agreed. My dog was not wearing her vest but by law is not required. My main purpose of posting this review is due to the fact this angry lady kept threatening to report Jackie and her location and there is literally was not issue other than this lady having a stick up her you know what. It is the people like this who feel entitled that cause issues to good people doing their best job. It is not fair to the team at this location to be brought down by people like this. Nor is it ok for them to assume I do not have a disability or my dogs role. So for all of the amazing service at this location 5 stars to Jackie and her team for always remaining professional and delivering great service, and a venti cup of positivity for Deborah because she definitely needs it!“
“Depending on Day to Day, the baristas will interpret what you say or how to order differently by the correct terminology used. They were kind enough to explain the difference between one thing to another, which for the future will help not only me but any future miscommunication ?“
“All of the employees here are super friendly and caring! They know exactly how to manage shall they run into a rush, and always have a positive attitude . This is by all means my favorite Starbucks ever! Not to mention the deliciousness in every serving ! Great job guys I rate them 100/100!!! Keep up the great & amazing work love you guys ... Lucy“
“I frequent Starbucks on the daily, and this is by far the best location in the valley. Fast and friendly, and my food and drinks always taste great!Going to any other location usually pales in comparison to the service received at the Litchfield/McDowell Starbucks!“
“Richard looked like he was working drive through and the counter inside. He was hustling, but very polite. Answered all our questions and then some. Thank you Richard! I hope your leadership can see how hard you’re working. Happy New Year!“
“My favorite starbucks! I appreciate how all of the employees who work here have done a phenomenal job of getting to know me... They all know my name and how I take my coffee!! I usually don't even have to say a word cause they almost always have my coffee made by the time I'm up to order! Keep doing a wonderful job, yall! You are my favorite starbucks around here!!“
“This Starbucks is the best. My drinks are always made right. We love the baristas especially Cece. This Starbucks is located in target. Please don't mistake this one for the new drive thru. Thatone is horrible. So if you need some good drinks make sure you go inside to target.“
“I was impressed with the fast service and good quality tasting coffee. The baristas were friendly and efficient, taking my order and preparing my drink quickly. The coffee tasted fresh and had a rich, bold flavor that was satisfying and enjoyable. The atmosphere in the store was also pleasant, with comfortable seating and a relaxing ambiance. Overall, I had a great experience at Starbucks and would definitely visit again for their delicious coffee and fast service.“
“Netty or Letty was very helpful and was patient with how I wanted my coffee sweetened. She gave me a sample of their sweet cream foam to make sure that is what I wanted. This Starbucks seems like it would get busy. Only suggestion is to keep it cleaned up in the surroundings areas. It was pretty dirty. I would be back!“
“UPDATED REVIEW: I lowered my 5 star to 4 today. I get Java Frappuccino on a weekly basis at this location. I've been to other Starbucks and their ALL hit and misses when it comes to the taste. Is there no recipe the baristas follow? Why does it taste great one day and horrible the next? I can't be the only one complaining....PREVIOUS REVIEW: This is my goto Starbucks since they've opened. Drinks are fast and love that they're open late! ❤️ You guys rock!“
“Did a mobile order for the first time and this place was great I arrived and my order was correct and ready. I was expecting the usual Starbucks where you walk in but it was a small location so you just walked up to the window. The employees were very attentive & friendly didn’t wait long at “