“I recently visited the Tim Hortons in burnaby, and it was a great experience! The staff member who helped me, Vishman, was super friendly and made sure my order was perfect. The place was clean and welcoming, and my food and drink were top-notch. Highly recommend this location, especially for the excellent service from Vishman!“
“Always excellent service, especially from Parmisha she is a gem! She is always quick to help even when the doors open at 7am. She is fast and happy, always prepping, training staff and getting the job done in the best possible way. Give that woman a raise!!“
“The weekday morning crew at this location is great. Always seems to be properly staffed and everyone working hard! I usually mobile order, but the staff are always very fast and friendly. The Filipino manager or supervisor (I think her name is Gladys?) is really nice, remembers me, and always helps expedite my order.
This must be really difficult to work at (close to skytrain, lots of unhoused individuals, and mental health/drug use), but the staff seem to treat everyone with dignity and respect. I've never felt unsafe coming here.“
“The famous 'Timmies' coffee and donuts. This restaurant a small take-out location. It is conveniently located right in Brentwood Mall. Underground parking (paid). They have the full range of items. #letsguide #donuts #Burnaby #Brentwood“
“I love coming to this Tim Hortons. they’re always so fast and efficient, even when it’s busy. The team is friendly and really pays attention to their customers. In particular, Onam, who always remembers my order and quick to prepare it. It makes my mornings so much easier and brighter. It’s those small gestures that keep me coming back. Great service, great people. Thank you!“
“The service is very quick and staff is very friendly especially (Amneet) . Highly recommend donut and hashbrown.
I come here often and the team never disappoints. They’re always smiling and the food is fresh. It’s my go-to spot for coffee and donuts.“
“I have been coming to this Tims for a year now and I can easily say, it is one of the best I have been to. I think you guys forgot to train your night staff, they are a bit rude but I love the morning and the evening folks. Always a fun experience and I love chatting with them.“
“Tim Hortons offers a pleasant experience. The staff here are friendly, the food is fresh, and the newly renovated space looks great and cosy. The coffee is consistently brewed fresh, making for a reliable visit. Will definitely visit this location again.“
“I used to order food from mobile app. They have a good service. Most of the food are served efficiently. Sometimes, they are efficient. I have compared the size of the chicken bacon ranch wrap with Iphone SE 3rd gen phone to make other comfortable in deciding the size of the wrap before the order. Please find tge photo below.
Wheelchair accessibility: There is a ramp“
“🌟🌟🌟🌟🌟
This Tim Hortons location consistently delivers excellent service. The store is always clean, well-organized, and the atmosphere is welcoming. Orders are prepared quickly and accurately, and everything from the coffee to the sandwiches tastes fresh. The staff are efficient and professional — special thanks to Raman for being especially courteous and helpful. A great place for a quick stop or a relaxing coffee break!“
“Sometimes apps are difficult to figure out, but when I went to “activate” my Tim Horton’s free birthday sandwich wrap, the lady at this location not only clicked what I needed to do, she got me a nice large orange pekoe tea on top when I did not know it included a drink, and after another person who made the order brought the drink, she delivered another nice bonus, a beautiful smile and a “hope you have a nice birthday”. Thank you Navjot!“
“You can't complain about Tim Hortons in North Burnaby. A place I like to grab morning coffee and treats heading to work.
Parking: Easy to access parking lot
Wheelchair accessibility: Handicap parking spaces and wheelchair accessible washrooms“
“I had an amazing experience at Tim Hortons, thanks to Chahat's exceptional service. She was friendly, attentive, and made sure my order was perfect. Her positive attitude truly made my visit memorable. Tim Hortons is lucky to have such a dedicated employee like Chahat. Highly recommended!“
“I have been a regular customer of Tim Hortons for many years. I have always found the coffee to be very good and the tea options to be excellent. The food is also very good and reasonably priced.I have never had any problems with the service at this location, but I would like to mention that it has been my experience that if you are in a hurry, it is best not to go on weekdays during the morning rush hour , as there may be a slight delay in getting your order taken and your food prepared.The staff is generally very friendly and efficient! Great job!“
“Is awesome services ? good promotion and points ?I come back because her she is so understanding and patience
Kid-friendliness: Very good ? feel so good in the morning breakfast even I am very slow but she has such patience and smiles ????to help you I even feel sorry troubled her“
“The store is vibes changed to a lively atmosphere ever since they put music on the store. There’s always a clean tables to seat on and the cleanliness is excellent. They also serve fast because one person is taking order and the other is making drinks. A 5 start for all of the staff. 👏🏻👏🏻“
“I really appreciate Tim Hortons not only for their friendly staff and great coffee but also for their efforts to protect the environment. The employees are always welcoming and provide quick, helpful service. I’ve noticed they use eco-friendly cups and encourage recycling, which shows they care about reducing waste. It’s great to see a popular brand take steps to be more sustainable while still offering delicious food and drinks. Tim Hortons is a place I enjoy visiting, knowing they care about both customers and the planet.“