“For now, one of the Tim Hortons that still retains some of the feeling of what it once was. However, the restrooms are the same story: always dirty and looking like they've never been properly cleaned.
I honestly hope that one day all Tim Hortons will be back to how they were before, super clean and with neat and totally friendly staff.“
“Always excellent service, especially from Parmisha she is a gem! She is always quick to help even when the doors open at 7am. She is fast and happy, always prepping, training staff and getting the job done in the best possible way. Give that woman a raise!!“
“Fave timmies! Yes the line can be long, but it just means getting your drink or food during a break when it’s dead (instead of in between classes when everyone else is trying to buy something too)!
This is the only location I’ve ever been to that doesn’t charge me extra for getting a decaf latte instead of caffeinated - usually (at other locations), the only way they can enter it in is by ‘adding’ a decaf espresso shot - which count as an extra shot, hence the added price. Here, they don’t charge me for it (which is the right way, seeing as I’m not actually getting an additional shot).
The staff is always friendly, and the espresso is always good! Espresso here is vastly better than the espresso over at Renaissance.“
“I ordered ice coffee today around 1:40 pm and forgot to tell her I want it without sugar so I went back and they were so Friendly and the man gave me a new ice coffee without sugar . He was so nice and both the lady and the man have the best customer service . Thank you both !!“
“I always have a great experience at this Tim Hortons! The staff are friendly, fast, and genuinely care about their customers. Whether it’s early morning or late in the day, they always greet you with a smile and get your order just right. The coffee is always fresh, and the food is hot and delicious.
A big shoutout to the staff for keeping the place clean, organized, and running smoothly even during busy times. It's clear they work hard and take pride in what they do.
Thank you for making my daily coffee stop such a pleasant part of my routine. Highly recommend this location to anyone looking for great service and good vibes!“
“I order here at least once a week — they always provide hot, fresh food and fast delivery. Even late at night, they never compromise on quality and always add napkins and condiments. Highly recommend if you want your order to be just like dine-in quality.“
“The famous 'Timmies' coffee and donuts. This restaurant a small take-out location. It is conveniently located right in Brentwood Mall. Underground parking (paid). They have the full range of items. #letsguide #donuts #Burnaby #Brentwood“
“It's always crowded but the service is faster than in other places, the food is what you expect from a Tim Hortons, the coffee is good, in this one they listen to what you order (sometimes they won't). But as an everyday fast coffee, it's good.“
“Tim Hortons offers a pleasant experience. The staff here are friendly, the food is fresh, and the newly renovated space looks great and cosy. The coffee is consistently brewed fresh, making for a reliable visit. Will definitely visit this location again.“
“Have dropped in to many Tim Hortons’ locations across Canada with the Missus. Thought this location was relatively clean and bright with plenty of parking. We had no issue ordering via the kiosk and service went smoothly. Though it would have been nice to have a couple napkins included with our food order or at least have a dispenser for self-serve. Otherwise, a pleasant breakfast visit.“
“I usually stop by this Tim Hortons, and every time Gurpreet is working, the experience feels extra special. She's always kind, welcoming, and make sure everything is just right. It’s nice to see someone who genuinely cares about their work and the people they serve. Proud of you, Preet!“
“I had an amazing experience at Tim Hortons, thanks to Chahat's exceptional service. She was friendly, attentive, and made sure my order was perfect. Her positive attitude truly made my visit memorable. Tim Hortons is lucky to have such a dedicated employee like Chahat. Highly recommended!“
“🌟🌟🌟🌟🌟
This Tim Hortons location consistently delivers excellent service. The store is always clean, well-organized, and the atmosphere is welcoming. Orders are prepared quickly and accurately, and everything from the coffee to the sandwiches tastes fresh. The staff are efficient and professional — special thanks to Raman for being especially courteous and helpful. A great place for a quick stop or a relaxing coffee break!“
“Very nice and fast service . I went to this location around 9pm this night and i ordered ice Capp and ham and cheddar sandwich that was very delicious and the girl who making my food is so welcoming and i really like the service of this store . Appreciate !“
“I have been a regular customer of Tim Hortons for many years. I have always found the coffee to be very good and the tea options to be excellent. The food is also very good and reasonably priced.I have never had any problems with the service at this location, but I would like to mention that it has been my experience that if you are in a hurry, it is best not to go on weekdays during the morning rush hour , as there may be a slight delay in getting your order taken and your food prepared.The staff is generally very friendly and efficient! Great job!“
“I had a great experience at this Tim Hortons today! I ordered 3 iced coffees and 1 lemonade, and the service was absolutely awesome. Everything was prepared quickly and perfectly. A big shoutout to Anjali for her friendly and professional service—she made the experience even better. Highly recommend this location!“
“Enjoyed our ice Capps, pizza, club sandwich. Delicious and good service. Sandwich nice and crispy. Came again and enjoyed lemonade and honey crueller. Came again for orange drink and crueller. Then later for club sandwich and ice caps. Came again for ice caps, sparkling orange drink, cheese twist, herb pastry which was all delicious“