“I love the staff at this Tim Hortons!
I eat here almost every day because it's close to where I work. Pam, Edileen, and the rest of the staff are so friendly and know me by name, I am always greeted warmly as soon as I come in and it just makes my day. Service is almost always super fast, I think they sometimes start making my food before I've even had a chance to order, since they know my usual.
Thank you all of you for being so lovely every day and making me feel seen and valued 💕“
“I arrived early this morning at Tim Horton's. It was open at 6am! I think it even opens at 5am on weekdays. The staff were friendly and open and very quick, getting thru long line ups without anyone becoming frustrated. Many are critical of Tim Horton's because it is a chain, but the individual locations are locally owned and locally managed franchises. I heard that in India there is available a Tim Horton's work visa, so imagine these good people moving across the world to help serve a nice hot cup of coffee. That's pretty amazing and the Tim Horton's workers are on their feet 8 or 9 hours and still manage to be gracious and smile. I think that is top notch service and I am really thankful that I had this clean, quiet and great music played, place to help me as I prepared to enter the CBC Poetry Contest. Thank you to Tim Horton's and especially Meghe at the Douglas location and Ahktik at the Saanich Plaza location and Shazia downtown location. India is sad to have lost you and Canada is honoured to welcome you. Thank you!“
“The service is fast, the atmosphere is welcoming, and the coffee is always fresh. Special shoutout to Sheelah, one of the crew members, whose friendly attitude and exceptional customer service make every visit enjoyable. She truly goes above and beyond to ensure customers leave with a smile!
Vegetarian options: So good too!“
“Best coffee, best donuts, TOP OF THE LINE service. I am here just about everyday and they make my coffee perfectly. I get smiles and friendly greetings. Best Tim Hortons I’ve been too and I’m older and have lived many places but this team is just fabulous. Thank you each and every one if you for making my day better xo keep up the great work ❤️❤️“
“Just wanted to commend Macky. He is one of the few who pays attention to customers'orders. Among everyone who has been making my order at this location, I think it is the very first time my drink mobile order was properly made. The app is kinda limited regarding what you could request so I placed my request before my name. And he fulfilled the order with speed and accuracy. Absolutely amazing!“
“I had a great experience at the Esquimalt Tim Hortons recently. The staff were incredibly friendly and welcoming. They worked efficiently, ensuring orders were prepared quickly and accurately. the cleanliness was also impressive. The dining area and the counters were well-maintained. I will definitely be coming back!“
“This is likely my favorite Tim Hortons of all time... a lot of the staff have great personalities and it's consistently good service. Also the food is tasty and fresh and looks as it does on the menu..... you can't really ask for more in a fast food place. Keep up the good work team!“
“One of the best Tim Hortons shops I ever visited across the Provinces and across the Country. Needles to mention the fast, fresh and quality products. Incredibly helpful, professional, responsive staff truly elevate the experiences (eg. remind the client on hot beverage or double the cup to avoid hand burn, can't take it for granted these days). Friendly demeanor across the floor. Customer service at its best.“
“Excellent, prompt, and friendly service. We really enjoyed the chicken noodle soup with the cheesy twist on the side. The soup was piping hot and it had plenty of chicken. The coffee was great as always, as were the hot chocolate muffins. Thank you to the staff there!“
“Awesome experience this evening. I don't the name of that customer service young gentleman ( he wears glasses), he did an excellent job!!! I love how he did awesome customer service and food items packaging for carry out. Thank youuuu!! God bless.“
“I visited this place this evening. The guy working I don’t remember his name… maybe it starts from “S” was so kind and provided exceptional service.
Thank you for making our day with fresh and hot coffee and tasty croissants.😊“
“Everyone who works here is wonderful and kind, and always incredibly quick, both eat-in and drive-thru. 🙂 been my regular tims for 2 years and not once had an unsatisfying meal or interaction. Thank you Tim's staff, you all deserve to be treated well and paid better. 💯
(The recently renovated space is also very nice for sitting down for laptop work, reading, etc.)“
“Let's be honest for a minute, Timmies is not the best coffee, nor is it the best food, and the service is somewhat frenetic, or non existent. Having said all that, there is something about the anticipation of arriving and the joy of leaving with a hot coffee that you know will taste exactly like the last one you had just that morning. And the same as the one you had 4 times the day before. There is comfort in consistency, and that is the magic elixir of Tim Hortons.“
“They are busy and underpaid and and there when you are too lazy to make your own coffee or are out and about. I personally need the expresso shot in my coffee or their isn't much Flavor, donuts are decent but prices went up recently 🙃, thank you so much for being there when I needed a everything bagel 🥯 toasted with herb 🌿 and garlic 😋“
“Always a great experience at this Tim Hortons! The service is consistently quick and friendly, especially at the drive-thru. Shoutout to Angel at the window she’s always super cheerful and makes our mornings better with her smile and positive vibe. You can tell she really cares about giving good service. Makes grabbing coffee way more enjoyable when someone cute hands it to you! :)“
“Tim Hortons has always been my favorite, but I especially love this location. The atmosphere here is really welcoming and comfortable. It's a great place to relax, grab a coffee, or meet up with friends. The staff are friendly, and everything feels clean and cozy. This location definitely stands out to me!“