McDonald's in Alhambra

“Maybe it's luck. Maybe they're familiar with my name for mobile orders. Either way, this location has always been my favorite when I'm coming home late after my night shift. They've never got my order wrong, the foods always hot, the fries have always been fresh & the people working the drive thru have always been kind. Every once in a while, it's busy but they've pretty good about being quick. The serving size for the fries are on point as well. When you pay for a large, you get a large.“

“I usually go through the drive-thru for this McD and I've never had any issues...so far. The line goes smoothly and the orders are always right when I get them. The staff at the windows are nice, especially this one older Hispanic lady. Super nice and has a very charming personality...would mention her name if I knew.“

“I recently had an experience here that left a positive impression, largely due to the exceptional management. Although the lobby had to close early, which was certainly an inconvenience for some customers, the manager handled the situation with remarkable grace and professionalism. They were not only incredibly nice but also genuinely apologetic, taking the time to explain the circumstances that led to the early closure.

It was refreshing to see a manager who truly cares about their customers and is willing to go the extra mile to maintain a positive atmosphere, even in less-than-ideal situations. Their understanding and empathetic approach made a significant difference and helped alleviate any frustration we felt.

On a different note, I did encounter a rather rude Uber driver during this visit, and I believe they might benefit from seeking a different line of work. However, this experience should not overshadow the outstanding service provided by the manager and the rest of the staff. Overall, I left with a positive impression and appreciation for how well the situation was managed. Thank you for prioritizing customer service!“