“I rarely give high ratings on reviews. I usually leave one star rating and talk about the truth. However, this McDonald's might be one of the best I've ever been to. I usually order my food on the app and wait at the pick up spot. They are always prompt. Today, I saw a long line at the drive thru and a lot of people parked at the pick up spots even though they just went in to get food(maybe they can't read the signs? Or just being selfish because there were plenty of other parking spaces) anyways, I ended up putting my pick up parking spot no. 5(only 4 spots all packed with selfish beings) and the spot Im at has no pick up sign. They came out after 10 mins(which I didnt expected because many people were there today) . And the staff gave me my food he said he knew what i meant by putting spot 5. The food was also fresh. When I have app issue, the staff helped me with my food at the counter very promptly as well, they were not impatient and mean like the McDonald's at Rosemead/duarte.“
“⭐⭐⭐⭐⭐ 5-Star Review
This McDonald’s in El Monte is a really solid and reliable location, especially when you need something quick while you’re out handling your day. Being right next to Sam’s Club makes it super convenient.
The staff here are very friendly and professional — they truly made the experience pleasant and welcoming.
One thing to know is that this location does not accept EBT. If you’re using the kiosks, they’ll automatically prompt you to pay, which can be a little confusing if you’re planning to use cash. The way around it is to let the payment screen time out, and then it will give you the option to pay at the counter. Once you know that, it’s easy to navigate.
I also noticed that the deals in the app were a bit different at this location. For example, instead of the usual Filet-O-Fish deal, they had a Big Mac meal for around $8, which is a great value considering the sandwich alone is usually that price. Definitely check your app for current deals when you visit.
Overall, this location came through exactly when I needed it. Great service, convenient location, and a positive experience all around. It really feels like a helpful staple in the community. Highly recommend! 🍔✨“
“Huge thank you to Andy great customer service skills very respectful and to Peter who got stuck cleaning up from the night before shift GREAT JOB young man you guys were awsome hope McDonald's knows what a asset you two are to their company! Wish there was more Andy's and Peter's out there! Good job fellas“