Starbucks in Burbank

“Natalie is always so sweet and helpful every single time I come in. Today I was having trouble with my Starbucks app, and she took the time to help me figure it out to make sure I got points for my order even though I could see the store was very busy...super helpful!“

“We were in town so came in three mornings in a row. While we didn't have any food I did have a pistachio latte twice and also a honey one. Both were great. The baritas were friendly.
Bathrooms were very clean. Small parking lot and it gets busy in the mornings“

“Exceptional service from the Starbucks team today! This was my first time visiting this location, and everyone was incredibly kind, welcoming, and efficient. My order was made so quickly, and the customer service was outstanding.

My pistachio latte was absolutely perfect—one of the best I've had! I'll definitely be coming back to this store. Thank you to the entire team for making my visit such a great experience!“

“Our soccer team came here in the past weekend
We all enjoyed the drinks
Variety of drinks hot and cold
My mint tea woth honey was the best
Thank you Charlie K for your recommendation
🙏👍👏🏼“

“By far one of the best employee interactions I’ve ever had at a Starbucks was with Venus, who was beyond polite and energetic. As I enjoyed my coffee at a table near the register, I observed Venus interact with multiple customers all with the same enthusiasm. She even knew many people on a first name basis and greeted them as soon as they entered. Management and corporate should know how stellar of an employee she is.“

“I’ve always had a great experience at this Starbucks. The staff is friendly, welcoming, and consistently provides excellent customer service. My drinks are made just the way I like them, and the store is clean and comfortable whether I’m grabbing a coffee to go or staying to get some work done. Highly recommend this location if you’re looking for great coffee and an even better atmosphere!“

“An excellent best Starbucks cafes. The staff is very kind and sweet, here is an example of Alc/Daniela making a simple refill feel special. I am always greeted warmly and treated with kindness. If i could give Daniela, Amanda, and the rest of the team 6 stars I would. (I know i left out a lot of names, but everyone is great with me snd other customers)
One thing id like to see changed though is moving the condiments bad to the back and moving a table or two to the main area of the cafe because when a line starts growing it gets a bit crowded and uncomfortable having people standing over you while youre trying to enjoy your drink and book. Thats easily adjusted once management gets some feedback.“

“I don’t usually write reviews, but when I’m genuinely impressed, I feel like it’s worth speaking up! I really appreciate when you can see the effort someone puts into their customer service, and Mitch definitely stood out. He had such a positive, friendly energy and made the whole experience feel super easy and relaxed. Plus, my drink was delicious—thanks, Mitch!“

“I was here to pickup an order made by mistakes by someone I know from SF ?, who comes to this area now and then. so they contacted me to pickup this order. The order was the sausage egg English muffin and a Frappuccino. Anyways, by the time I got there, they have already tossed the order in the trash, but I’m so thankful they had no problem remaking the order for me again, thank you so much guys. But finding a parking was hell if you don’t work in the building. The sandwich was surprisingly good! I’ve never order a sandwich at any Starbucks before, sorry ?....the display window just doesn’t look appealing. For sure, in the future, I would consider ordering a sandwich.“

“Excellent visit to Starbucks. The staff were friendly and attentive, greeting me warmly and checking in without being intrusive. The store was clean and well-organized, with comfortable seating. It wasn’t crowded, so I could relax and enjoy my drink. The baristas prepared my order quickly and with a smile. Overall, a reliable spot with good service and a pleasant atmosphere.“

“Gratitude to the awesomely welcoming and warm and all around great vibes of David and Wisconsin’s Favorite Son Richie! Thank you for always making my visits a fantastic 5,000 star ✨⭐🌟💫 experience!“

“A typical Starbucks facility that efficiently manages orders during its long line and steady stream of many customers.WiFi Internet access is available here!Starbucks’ employees generally do their job positions very well as they manage the stress of Starbucks life, which is benefits customers.“

“OK, I really wanted to give five stars for the atmosphere

However, when I patronized the store on 7/22/26 there was a strong smell of something burning in the air
Therefore, I rated the atmosphere with three stars for today.

The service is very efficient. Customers get served fast.
Regarding the food: i had breakfast here. The egg bites were a bit bland for my taste today .

The lobby is welcoming and provides a cozy feeling.

I can highly recommend this location of Starbucks.“

“Great Starbucks, amazing staff and a recently redesigned interior. There is plenty of free parking being adjacent to the iconic Bob's Big Boy and an assortment of nice outdoor seating. Unfortunately, as with many Starbucks, it is becoming more and more a haven for the homeless. I have some concerns about the cleanliness of the furniture and items on the condiment station used by them.“

“There's a younger guy that works there i dont remember his name but he is so sweet! I went in after my dog died and was crying and today over a week later I went again and he wrote a sweet message on my cup! I love that he remembered and was sweet enough to write a sweet message“

“Starbucks is a multinational coffee company that is renowned for its unique coffee blends, high-quality coffee beans, and exceptional customer service. One of the company's essential focuses is their financial growth, and they constantly strive to increase their profits. Starbucks formulates strategies designed to boost its financial position, and this allows them to invest in additional resources and maintain their global brand. The company often targets high-income customers by providing them with unique coffee flavors, handcrafted drinks, and a premium coffee experience.Starbucks also focuses on expanding its operations in emerging markets globally. This strategy has allowed the company to increase its profits by tapping into the massive potential of such markets. The company aims to increase its presence in emerging markets such as Asia, Africa, and South America, which has led to the establishment of several outlets in these regions. By expanding to emerging markets and attracting new customers, Starbucks continues to improve its financial position, maximizing its growth potential. Starbucks has placed significant focus on its financial growth over the years. The company has sustained its expansion through innovative coffee experiences, aggressive marketing strategies and expanding to markets with high potential for growth. Starbucks prides itself on offering a premium coffee experience to their customers. They aim to maintain their market position by cementing their brand image in the minds of their customers, aligning themselves with emerging trends, and focusing on financials to ensure continued expansion. By doing so, Starbucks aims to remain profitable and continue its expansion, reaching more customers globally. They understand that convenience is not enough, so they invest heavily in customer experience.

Friendly staff, good WiFi, large windows (natural light), open spaces, clean restrooms, and comfortable seating all add up to an enjoyable experience. Starbucks understood early on that we live in the digital age where customer loyalty cannot be built without an excellent customer experience – precisely why so many of us choose to work or study from Starbucks.

Starbucks coffee will never win a blind test, and that is ok because we don’t turn to Starbucks for outstanding coffee or great value. Instead, we buy from Starbucks because of convenience, customer experience, and brand recognition.

What we can all learn from Starbucks is that you don’t always have to compete on quality, price, or perceived value. In some cases, brand, customer experience is the best friend to all coffee dreamers.“

“This Starbucks is basically the only one that makes my mochas consistently really good. And I doubt it's the same barista every time. Other Starbucks seem hit or miss with the correct milk, mocha sauce ratio to the espresso shots. This Starbucks is near my work, but sometimes I want to come out here, just because I know I'll get it made correctly.“

“I so much appreciate this place being where it is. I believe that everybody will stop by here for coffee or something to eat before or after Warned Bros tour, as that activity takes hours.
Besides drinks, there is a bigger offer of sandwiches and snacks than in some other Starbucks, I would say.
You can eat your meal or drink your coffee at one of many tables at the café. I also saw electric sockets at the tables so you might as well use them to charge your phone or so.
Staff member taking my order at this place was very professional and pleasant.“

“Been coming to this Starbucks for years now..the staff has always been friendly and attentive..I used to get my coffee every morning on my way to work...for 5 years ! However, my daily habit has come to an end, why? The price for a coffee has reached almost 4 bucks...and it is no longer an item I can afford...the price for the coffee has almost doubled since I started going back in 2020.“

“I came to this Starbucks since I was in the area and my wife wanted her iced chai latte. I came in the early morning so I used the drive thru to place my order. I got my wife a Venti iced chai latte and asked for light ice. This location doesn't have indoor seating you just place your order from the drive thru or counter window.

The barista made my order quick and she was very friendly. The drink was made exactly how I asked and my wife loves it. Customer service was excellent.“