Starbucks in Burbank

“This is by far the best Starbucks in Burbank and better than all the ones I tried in Pasadena. Thank you Astra, Larissa, Alicia, Bex, Jon, and Ryan for the amazing customer service, the expertise in making superior drinks and the personal kindness I feel every time I am in this store!!!“

“We were in town so came in three mornings in a row. While we didn't have any food I did have a pistachio latte twice and also a honey one. Both were great. The baritas were friendly.
Bathrooms were very clean. Small parking lot and it gets busy in the mornings“

“I quit coming here because of the poor customer service I received. I took a risk since I was shopping in the area and stopped in. It’s like a completely different place now, the barista was smiling and joking around with me as he was making my drink and everyone was happy and pleasant. Before I left I asked the lady cleaning the door of the Manager was there so I could tell them how much I enjoyed my visit, she then pointed at the man I was laughing and joking with and who made my drink, she said that’s him that’s the manager. Great job Starbucks for getting someone so enjoyable to be the face of this store. I WILL BE RETURNING FREQUENTLY.“

“Our soccer team came here in the past weekend
We all enjoyed the drinks
Variety of drinks hot and cold
My mint tea woth honey was the best
Thank you Charlie K for your recommendation
🙏👍👏🏼“

“I would like Starbucks to reward the manager at this location. Her name is Julia. I informed Julia of an issue which the location had with my order. Not only did she take ownership of the issue, but made sure that my complaint was heard, understood and made sure issues like this would not happen again. I usually go to the Starbucks next to my house, but i'm willing to drive the extra 2 miles to go to this location. Everyone working here are very nice, very professional. I believe it's because Julia and her leadership that makes this location the best experience I've had with Starbucks.“

“⭐⭐⭐⭐⭐ 5-Star Review
This Starbucks in Burbank came through at the perfect moment! My husband and I were out on an evening date and originally planned to grab ice cream nearby, but the line was super long. While parked, I spotted this Starbucks and remembered how good their pastries are — and I’m so glad we stopped!
My husband went inside and grabbed me a brownie and a couple of waters, and let me just say… it was the perfect in-the-car sweet treat. The brownie was rich, fresh, and exactly what I needed.
Sometimes it’s the simple moments that make the experience, and this Starbucks delivered. Quick service, delicious treats, and a cozy little save to our date night.
Super love Starbucks — definitely a great stop if you’re in the area! ☕🍫✨“

“Great Starbucks to visit when it's not busy! I came on a rainy day, and the left side of the store was closed due to some flooding. Despite that, the space feels cozy like a small Starbucks, but what I really enjoy is the ample outdoor seating, perfect for nice days when you want to sit outside and relax. The service was good, friendly, and efficient. Overall, a pleasant spot, especially when you’re looking to avoid crowds and enjoy some outdoor seating.“

“A typical Starbucks facility that efficiently manages orders during its long line and steady stream of many customers.WiFi Internet access is available here!Starbucks’ employees generally do their job positions very well as they manage the stress of Starbucks life, which is benefits customers.“

“I don’t usually write reviews, but when I’m genuinely impressed, I feel like it’s worth speaking up! I really appreciate when you can see the effort someone puts into their customer service, and Mitch definitely stood out. He had such a positive, friendly energy and made the whole experience feel super easy and relaxed. Plus, my drink was delicious—thanks, Mitch!“

“The workers and manager are always stellar. My feedback is more for corporate: These new coffee lids are pretty bad. The material being used disintegrates or deteriorates quickly when there's hot liquid, and then after that happens, the liquid drips out on the bottom of the sipping area. The old, sturdy lids were always much better. Why this terrible change? And stickers to cover the drinking area rather than the original stoppers? If this is a Burbank ordinance, trust me, it makes no difference since you have plenty of items using plastic. Go back to the original lids and stoppers. Coffee Bean uses them.“

“Great Starbucks for picking up something on the go whilst shopping around the area. Or just in the mood for Starbucks. Although parking is a bit harsh in the noon to afternoon. It's great in the mornings. There is not much seating at this location as great as the outside looks so just keep that in mind.“

“I was here to pickup an order made by mistakes by someone I know from SF ?, who comes to this area now and then. so they contacted me to pickup this order. The order was the sausage egg English muffin and a Frappuccino. Anyways, by the time I got there, they have already tossed the order in the trash, but I’m so thankful they had no problem remaking the order for me again, thank you so much guys. But finding a parking was hell if you don’t work in the building. The sandwich was surprisingly good! I’ve never order a sandwich at any Starbucks before, sorry ?....the display window just doesn’t look appealing. For sure, in the future, I would consider ordering a sandwich.“

“Not only did they make an amazing latte for me, quickly, and with great customer service. But Employees courtney, dorian, and two others (sorry forgot names) did something absolutely amazing. Yesterday I was sitting there at a table after I got an important phone call that caused me to leave quickly forgetting my backpack with my valuable belongings. It wasn't until I was stuck in horrific traffic that I realized I had left my backpack. I called starbucks in a panic and Courtney answered assuring me they have kept my bag safe and I can come collect it.

I am extremely grateful for the professionalism and kindness the team working mid-day (on 2/20/26) at this Verdugo Starbucks location has shown me. In a city of chaos and beauty it's so nice to witness the beauty in people here.

Thank you so much!“

“There's a younger guy that works there i dont remember his name but he is so sweet! I went in after my dog died and was crying and today over a week later I went again and he wrote a sweet message on my cup! I love that he remembered and was sweet enough to write a sweet message“

“We came here few days ago with my baseball team
My friends ordered different drinks snacks and yummy sandwiches soups too
Bananas breads cakes and chips
My mint tea with honey was the bomb of the day
Thank you Charlie K for ur recommendation
👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻“

“Great Starbucks, amazing staff and a recently redesigned interior. There is plenty of free parking being adjacent to the iconic Bob's Big Boy and an assortment of nice outdoor seating. Unfortunately, as with many Starbucks, it is becoming more and more a haven for the homeless. I have some concerns about the cleanliness of the furniture and items on the condiment station used by them.“

“Starbucks is a multinational coffee company that is renowned for its unique coffee blends, high-quality coffee beans, and exceptional customer service. One of the company's essential focuses is their financial growth, and they constantly strive to increase their profits. Starbucks formulates strategies designed to boost its financial position, and this allows them to invest in additional resources and maintain their global brand. The company often targets high-income customers by providing them with unique coffee flavors, handcrafted drinks, and a premium coffee experience.Starbucks also focuses on expanding its operations in emerging markets globally. This strategy has allowed the company to increase its profits by tapping into the massive potential of such markets. The company aims to increase its presence in emerging markets such as Asia, Africa, and South America, which has led to the establishment of several outlets in these regions. By expanding to emerging markets and attracting new customers, Starbucks continues to improve its financial position, maximizing its growth potential. Starbucks has placed significant focus on its financial growth over the years. The company has sustained its expansion through innovative coffee experiences, aggressive marketing strategies and expanding to markets with high potential for growth. Starbucks prides itself on offering a premium coffee experience to their customers. They aim to maintain their market position by cementing their brand image in the minds of their customers, aligning themselves with emerging trends, and focusing on financials to ensure continued expansion. By doing so, Starbucks aims to remain profitable and continue its expansion, reaching more customers globally. They understand that convenience is not enough, so they invest heavily in customer experience.

Friendly staff, good WiFi, large windows (natural light), open spaces, clean restrooms, and comfortable seating all add up to an enjoyable experience. Starbucks understood early on that we live in the digital age where customer loyalty cannot be built without an excellent customer experience – precisely why so many of us choose to work or study from Starbucks.

Starbucks coffee will never win a blind test, and that is ok because we don’t turn to Starbucks for outstanding coffee or great value. Instead, we buy from Starbucks because of convenience, customer experience, and brand recognition.

What we can all learn from Starbucks is that you don’t always have to compete on quality, price, or perceived value. In some cases, brand, customer experience is the best friend to all coffee dreamers.“

“This Starbucks is basically the only one that makes my mochas consistently really good. And I doubt it's the same barista every time. Other Starbucks seem hit or miss with the correct milk, mocha sauce ratio to the espresso shots. This Starbucks is near my work, but sometimes I want to come out here, just because I know I'll get it made correctly.“

“This is easily one of my favorite spots in Burbank. Whether I’m grabbing a quick cold brew before hitting the shops downtown or settling in to get some work done, the atmosphere here is always welcoming and energetic.
The staff is incredibly efficient—even during the morning rush—and they always nail the drink customizations. It’s clean, well-lit, and has that perfect local neighborhood feel right on San Fernando. Highly recommend if you're looking for a consistent brew and a friendly smile.“

“I so much appreciate this place being where it is. I believe that everybody will stop by here for coffee or something to eat before or after Warned Bros tour, as that activity takes hours.
Besides drinks, there is a bigger offer of sandwiches and snacks than in some other Starbucks, I would say.
You can eat your meal or drink your coffee at one of many tables at the café. I also saw electric sockets at the tables so you might as well use them to charge your phone or so.
Staff member taking my order at this place was very professional and pleasant.“

“I came to this Starbucks since I was in the area and my wife wanted her iced chai latte. I came in the early morning so I used the drive thru to place my order. I got my wife a Venti iced chai latte and asked for light ice. This location doesn't have indoor seating you just place your order from the drive thru or counter window.

The barista made my order quick and she was very friendly. The drink was made exactly how I asked and my wife loves it. Customer service was excellent.“