Starbucks in Burbank

“Natalie is always so sweet and helpful every single time I come in. Today I was having trouble with my Starbucks app, and she took the time to help me figure it out to make sure I got points for my order even though I could see the store was very busy...super helpful!“

“We were in town so came in three mornings in a row. While we didn't have any food I did have a pistachio latte twice and also a honey one. Both were great. The baritas were friendly.
Bathrooms were very clean. Small parking lot and it gets busy in the mornings“

“Our soccer team came here in the past weekend
We all enjoyed the drinks
Variety of drinks hot and cold
My mint tea woth honey was the best
Thank you Charlie K for your recommendation
🙏👍👏🏼“

“If you're looking for not just the perfect coffee but a boost of great energy, this is the place to be! The team working today is top-notch — such bright and lovely people. You can really tell they love what they do. I’ll definitely be back. Good luck, guys! ☀🙌“

“By far one of the best employee interactions I’ve ever had at a Starbucks was with Venus, who was beyond polite and energetic. As I enjoyed my coffee at a table near the register, I observed Venus interact with multiple customers all with the same enthusiasm. She even knew many people on a first name basis and greeted them as soon as they entered. Management and corporate should know how stellar of an employee she is.“

“I’ve always had a great experience at this Starbucks. The staff is friendly, welcoming, and consistently provides excellent customer service. My drinks are made just the way I like them, and the store is clean and comfortable whether I’m grabbing a coffee to go or staying to get some work done. Highly recommend this location if you’re looking for great coffee and an even better atmosphere!“

“Gratitude to the awesomely welcoming and warm and all around great vibes of David and Wisconsin’s Favorite Son Richie! Thank you for always making my visits a fantastic 5,000 star ✨⭐🌟💫 experience!“

“I was here to pickup an order made by mistakes by someone I know from SF ?, who comes to this area now and then. so they contacted me to pickup this order. The order was the sausage egg English muffin and a Frappuccino. Anyways, by the time I got there, they have already tossed the order in the trash, but I’m so thankful they had no problem remaking the order for me again, thank you so much guys. But finding a parking was hell if you don’t work in the building. The sandwich was surprisingly good! I’ve never order a sandwich at any Starbucks before, sorry ?....the display window just doesn’t look appealing. For sure, in the future, I would consider ordering a sandwich.“

“Love this Starbucks. Luther is a great manager. All team members are sweeter than their pastries. Hard to even mention just a couple of them. Noah, Angel, Janette been there for a long time and it feels like family. I wish I could just list everyone!!!
It's always clean, lots or regulars which makes me feel like a part of the community.“

“I don’t usually write reviews, but when I’m genuinely impressed, I feel like it’s worth speaking up! I really appreciate when you can see the effort someone puts into their customer service, and Mitch definitely stood out. He had such a positive, friendly energy and made the whole experience feel super easy and relaxed. Plus, my drink was delicious—thanks, Mitch!“

“Hi everyone,
I just wanted to let everyone know that this Starbucks was so nice and kind to me and my friends. Yesterday June 12 after I had dinner me and my friends went to Starbucks and we were in line this group of kids who looked like they were in middle school came up to my friend and asked her what time it was and they pulled a really stupid prank on her. They had a sound from YouTube that sounded like an Apple Pay purchase and said thank you for the $25. My friend got really upset even though she didn’t have money on her phone, it’s still not okay and the workers at Starbucks were so nice told them to get out of the store for disrupting me and my friends and everyone around us. We stopped at another place and went back to get the drink the group had walked by us making that sound again on purpose to give my friend a reaction but it didn’t work and also they smiled and waved like it was so funny. I told the workers again and they said if the boys come back they will take care of it. I want to give a big shout out to the two workers who were there they helped my friend and were so kind I am very grateful.“

“A typical Starbucks facility that efficiently manages orders during its long line and steady stream of many customers.WiFi Internet access is available here!Starbucks’ employees generally do their job positions very well as they manage the stress of Starbucks life, which is benefits customers.“

“Not only did they make an amazing latte for me, quickly, and with great customer service. But Employees courtney, dorian, and two others (sorry forgot names) did something absolutely amazing. Yesterday I was sitting there at a table after I got an important phone call that caused me to leave quickly forgetting my backpack with my valuable belongings. It wasn't until I was stuck in horrific traffic that I realized I had left my backpack. I called starbucks in a panic and Courtney answered assuring me they have kept my bag safe and I can come collect it.

I am extremely grateful for the professionalism and kindness the team working mid-day (on 2/20/26) at this Verdugo Starbucks location has shown me. In a city of chaos and beauty it's so nice to witness the beauty in people here.

Thank you so much!“

“We came here few days ago with my baseball team
My friends ordered different drinks snacks and yummy sandwiches soups too
Bananas breads cakes and chips
My mint tea with honey was the bomb of the day
Thank you Charlie K for ur recommendation
👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻“

“There's a younger guy that works there i dont remember his name but he is so sweet! I went in after my dog died and was crying and today over a week later I went again and he wrote a sweet message on my cup! I love that he remembered and was sweet enough to write a sweet message“

“Great Starbucks, amazing staff and a recently redesigned interior. There is plenty of free parking being adjacent to the iconic Bob's Big Boy and an assortment of nice outdoor seating. Unfortunately, as with many Starbucks, it is becoming more and more a haven for the homeless. I have some concerns about the cleanliness of the furniture and items on the condiment station used by them.“

“This Starbucks is basically the only one that makes my mochas consistently really good. And I doubt it's the same barista every time. Other Starbucks seem hit or miss with the correct milk, mocha sauce ratio to the espresso shots. This Starbucks is near my work, but sometimes I want to come out here, just because I know I'll get it made correctly.“

“Starbucks is a multinational coffee company that is renowned for its unique coffee blends, high-quality coffee beans, and exceptional customer service. One of the company's essential focuses is their financial growth, and they constantly strive to increase their profits. Starbucks formulates strategies designed to boost its financial position, and this allows them to invest in additional resources and maintain their global brand. The company often targets high-income customers by providing them with unique coffee flavors, handcrafted drinks, and a premium coffee experience.Starbucks also focuses on expanding its operations in emerging markets globally. This strategy has allowed the company to increase its profits by tapping into the massive potential of such markets. The company aims to increase its presence in emerging markets such as Asia, Africa, and South America, which has led to the establishment of several outlets in these regions. By expanding to emerging markets and attracting new customers, Starbucks continues to improve its financial position, maximizing its growth potential. Starbucks has placed significant focus on its financial growth over the years. The company has sustained its expansion through innovative coffee experiences, aggressive marketing strategies and expanding to markets with high potential for growth. Starbucks prides itself on offering a premium coffee experience to their customers. They aim to maintain their market position by cementing their brand image in the minds of their customers, aligning themselves with emerging trends, and focusing on financials to ensure continued expansion. By doing so, Starbucks aims to remain profitable and continue its expansion, reaching more customers globally. They understand that convenience is not enough, so they invest heavily in customer experience.

Friendly staff, good WiFi, large windows (natural light), open spaces, clean restrooms, and comfortable seating all add up to an enjoyable experience. Starbucks understood early on that we live in the digital age where customer loyalty cannot be built without an excellent customer experience – precisely why so many of us choose to work or study from Starbucks.

Starbucks coffee will never win a blind test, and that is ok because we don’t turn to Starbucks for outstanding coffee or great value. Instead, we buy from Starbucks because of convenience, customer experience, and brand recognition.

What we can all learn from Starbucks is that you don’t always have to compete on quality, price, or perceived value. In some cases, brand, customer experience is the best friend to all coffee dreamers.“

“I so much appreciate this place being where it is. I believe that everybody will stop by here for coffee or something to eat before or after Warned Bros tour, as that activity takes hours.
Besides drinks, there is a bigger offer of sandwiches and snacks than in some other Starbucks, I would say.
You can eat your meal or drink your coffee at one of many tables at the café. I also saw electric sockets at the tables so you might as well use them to charge your phone or so.
Staff member taking my order at this place was very professional and pleasant.“

“Been coming to this Starbucks for years now..the staff has always been friendly and attentive..I used to get my coffee every morning on my way to work...for 5 years ! However, my daily habit has come to an end, why? The price for a coffee has reached almost 4 bucks...and it is no longer an item I can afford...the price for the coffee has almost doubled since I started going back in 2020.“

“I came to this Starbucks since I was in the area and my wife wanted her iced chai latte. I came in the early morning so I used the drive thru to place my order. I got my wife a Venti iced chai latte and asked for light ice. This location doesn't have indoor seating you just place your order from the drive thru or counter window.

The barista made my order quick and she was very friendly. The drink was made exactly how I asked and my wife loves it. Customer service was excellent.“