12 Best Italian Restaurants in Burlingame

“great service from the staff , good food , good ambience“

“Incredible food and atmosphere with a great customer service team, including our server windy .“

“I would like to share my disappointing experience at this restaurant last night regarding the reservation process and customer service.
Before arriving, we called the restaurant to make a reservation. The staff member who answered told us to make a reservation through Yelp. I explained that Yelp was not allowing us to book, which was the reason we called directly. She then told us that she would put us in the system and that our table would be ready in about 20 minutes, which worked perfectly for our drive to the restaurant.
However, when we arrived and informed the hostess that we had a reservation, she immediately told us that the restaurant does not take reservations and operates on a first-come, first-served basis. I even showed her the sms confirmation from my phone.This was very confusing and frustrating because we had just spoken with someone who confirmed our reservation over the phone.
As a result, we arrived expecting a table to be ready, only to find out that no reservation existed. We were dining with a child, so the unexpected wait made the situation even more difficult.
I understand that restaurants can be busy, but clear and consistent communication is very important. If reservations are not accepted, this should have been communicated honestly during the phone call. The conflicting information made us feel misled and disappointed with the service experience.
I hope management can review this situation with the staff to prevent similar misunderstandings for future guests.“

“I had the pleasure of dining at Aracini last night! The atmosphere was wonderful - open and airy - beautiful interior design! The food was exceptional - polenta and the aracini were delicious. The service was wonderful! I enjoyed our meal and the atmosphere added to this special night@“

“I almost feel bad giving it 4 stars and that is based ONLY on a couple of service blips with our food & drink order. Neither was a huge issue but ones that shouldn't have been made. We ordered two espresso martinis and got two "espressos." Not exactly what we were looking for and my guest ordered dressing on the side and got none. Like I said not huge issues but can't give 5 stars. BUT I will be back for sure the food was fabulous!“

“Food was great. Service was excellent even the restaurant was packed at height of dinner. Great food!“

“Great service, delicious food.“

“I love supporting small businesses and this place is the Best! I love their Lavazza cappuccino and pastries especially the cannolis! Got to try the vegetariana sandwich today and it was the best vegetarian sandwich I’ve had! Super cute spot and very kind people!“

“I ordered a heart-shaped pepperoni and sausage pizza online for Valentine’s Day, and it was coming out of the oven and getting boxed right on time when I went to pick it up. The staff was very friendly, and the inside of the restaurant was clean and spacious. The pizza tasted delicious, as usual, and was prepared perfectly. I drove all the way from San Francisco to treat ourselves to Pizza My Heart, and it was worth the hour round trip to enjoy one of our favorite spots.“

“Italian fire wood chicken and margarita pizza“

“simply the best Margherita I've ever had! The crust and sauce are perfection and the service is excellent! can't wait til next time!“

“Excellent food and service and atmosphere“