“Lovely people. Friendly and very accommodating. They made three custom cakes for me, including one gluten free, that all turned out great. Everyone raved about how the looked and tasted.“JoJo” even made an over the top pink cake for us with unicorns and sparkles as a gag for a friend’s birthday.Highly recommended.“
“Just came here with my 2 year ago daughter!! The guy, who help us was not only cute, nice, and patient with my daughter and allow her to choose the ice cream without rushing her !! He waited patiently!! Ask if we would like to try anything!! Very knowledgeable about his ice cream, my daughter doesn't like the ice cream to be too sweet I explain to him asking if there is any!! He took us to the second ice cream case and said this one is less sugar because it all natural!! I did taste the real strawberry on the "very strawberry " which was amazing, there there is a small sitting area, but was perfect!! Place is very very clean!! You can look at the outside while eating the ice cream!! It is very busy place but he managed to keep the flow going and still have a conversation with each one of the customerOnce again, this appearance was amazing for my daughter. We will come back again.“
“I placed an order online, and went to pick it up. It's difficult to find a parking spot!! I went inside, and found the place for online order pickup. A few people in that line, and after showing my order confirmation, it was about a 5 minute wait. But the line for dine in was really long! And there is a reason! IYKYK.?“
“Kitty is very professional, attentive, and kind. She has excellent customer service. I ordered a birthday cake from her and she went above and beyond to make sure I got what I wanted. The cake was delicious, moist, and not too sweet just the right sweetness. Thank you Kitty so much.“
“Late review but I have to rave all about the cakes and desserts here. I ordered a custom cake for my baby shower (chocolate with raspberry jam) and omg, definitely one of the top 3 best cakes I've ever had in my entire life. The custom decorations were adorable but the flavor and texture of the cake was just exquisite. I also ordered 6 dozen mini cupcakes and however many cake pops and everything was just super high quality and delicious. Asian level of sweetness which is less sweet than typical American level of sweetness. Perfection. They packaged up my order very thoughtfully as well. They don't have a store front but you order via calling the number and Cynthia (I assume is the owner?) will call or text you back. Super easy ordering process and she's great about timely communication. Very very sweet ladies. I'm all for supporting great local companies and will be ordering more desserts for the next event!!“
“Been ordering cakes from here for many years and love every cake ordered. We've bought regular cakes the same day, special ordered, and customized for baptisms. The only sad part about everything is that they stopped making the sponge cakes with jello . I only wished they would bring it back because I've been craving it for years. Take a chance if you are looking for a delicious and not sweet cake. They are my only spot for cakes“
“Getting ice cream is always a treat and this location is consistently good, in my opinion. They usually have a good variety of new flavors, as well as the classic "go-to"s. I tried the Oreo N Cold Brew this time and it was tasty- coffee ice cream with a LOT of Oreo cookie mixed in. It was just sweet enough and the coffee taste seemed stronger than the usual coffee. The service is great here and it was pretty busy for a Thursday night. Could be because of the heat, but I think it's also that this Baskin Robbins is a good one and the neighborhood knows it. :)“
“I just discovered this Cake Shop on 3-15-24. Very cute shop, service is excellent, presentation of cupcakes is excellent and they taste great too!I haven't tried their made to order cakes yet.They opened in 2013. I wish I'd discovered this shop long ago. ♡Parking: Storefront is hard to see from the street as the building faces West but there's plenty of parking in front.“
“I had the Cuban sandwich with plantains which was delicious! The sandwich was warm oozing with cheese and the plantains was thick and crispy. Could only eat 1/2 the sandwich since it was so filling. Be sure to leave room for desserts to try some of their pastries.“
“This place has it all! And their customer service is absolutely on point! I urgently needed a product, but live too far to get there on time and Ariel went above and beyond to ship the product I needed overnight!!! Grateful for this kind of customer service!“
“We’ve been to this establishment many times. The place was remodeled last spring I believe .It’s nice with a few tables to sit down and enjoy your ice cream or whatever your heart desires. We stopped by for a promotion, Cappuccino blast for five dollars it was made perfectly ,the two employees at work this night know what they’re doing .They’re courteous, and hard-working especially when the crowd comes in . We have ordered banana splits and ice cream sundaes, scoops of assorted flavors of ice cream and never disappointed we like coming to this place especially when it’s hot outside. There is plenty of parking with the handicap stalls at the front entrance. this place also has a drive-through, which is great if you don’t want to get off your car, I recommend this place to those who love ice cream.“
“Was craving yogurt so went to my local Menchies. I've been here a few times and i love it. The shop is small, has a few tables, but its clean and tidy. The yogurt stations and topping stations were clean and neat. The yogurt tastes great and they have so many toppings. Service has always been friendly and accommodating. Will be back soon!“
“Went in last night after dinner for a snack and Joseph was helping us.Joseph is an amazing employee who always goes above and beyond to make customers happy. He is friendly, courteous, and knows how to scoop. He always greets us with a smile and makes us feel welcome. He is also very fast at preparing our orders, whether it’s a cone, a sundae, or a cake. He never makes mistakes or forgets anything.“
“Pretty much the only store open in this mall lol...but I do appreciate that this shop is one of the few that still honors that 31st special, although it's not as good as it once was. Baskin's needs to bring back that Tuesday special; the prices have just gone way up and ice cream isn't a necessity. Owner is very friendly and I wish him the best.“
“The team at this site performed admirably! I placed an in-person order for my cake and picked it up a few days later. I had shared a picture of my desired cake, they skillfully brought it to reality. The one setback was my desire for a smaller heart cake, but they don't take preorders for that size. The site is tidy, and the cakes are freshly prepared. I favor this place over the La Puente location on Hacienda Blvd due to the better handwriting and the availability of two fridge cakes here. 10/10 would order again !“
“I mean it's baskin robbins! Who doesn't love baskin robbins?! The reason I'm reviewing this location is because the server who helped us was the sweetest person ever. She was so patient with my toddler and so kind. I truly recommend this location due to their friendly staff!“
“Ice cream is one of my favorite treat for a snack or dessert. Usually a sugar cone is my go to, but occasionally I will have a sundae or smoothie. Every December, I can't wait to have the Winter WHITE Chocolate flavor. We went to two locations and they didn't have it!! I did try a substitute flavor of MILK Chocolate Cherry Bark, it was tasty and had a nice crunch, but cannot compare! I came home, and called four locations, none have it. I was told it was not discontinued, though. Looks like I might have to wait 12 months.“
“I came in right before closing on a Saturday night. Let me tell you. These poor kids put their heart and soul into my sundaes. I honestly think the quality of ice cream has gone up, it's now my favorite and of ice cream. The banana royale is a must try.“
“I can anyways find a good selection of light, fluffy birthday cakes in a pinch here. Really love their taro cake with pudding filling. Cake price is in line with other Asia bakeries. I think I spent $39 for an 8 inch, beautifully decorated cake. Service is friendly also. I will definitely continue going there for cakes.“
“This cute bakery in downtown San Dimas had caught fire a few weeks ago. The opening was yesterday after the renovation, and it is simply adorable! They have some new items on the menu now they have outdoor seating and all the same friendly, helpful faces. They added a vegan option to the menu which is an Alaskan bake, it is delicious! If you haven't tried their sweet, tamales definitely a must! And if you're looking for a dessert to share with the family you need to try their giant cookie sandwich full of delicious ice cream in the middle. Stop bye and and treat yourself to a treat. You won't be dissatisfied.“
“Super clean!!!! Spacious and all items lined up so neat. Service fast and attentive. Samples given too. Cakes are displayed and abundant in assortments. Drinks all line up all perfect. Definitely a go to place. Even the restroom had code and so clean.“
“My experience was wonderful! Walking in I was immediately greeted by Audrey who helped us with our milkshakes. She kept the vibe energetic and had us giggling the entire encounter. I would highly recommend Baskin Robins because of Audrey and her patience“
“This place closes earlier then most cold stones and they closed exactly at 9 or 9:30.The girl we got was on the struggle bus making our ice cream. She was this little thing and the 4 girls working just finished up making like 5 ice creams and they were making phone orders. Busy busy busy.. anyway the cream is good here. I normally order a like it.... Because it is big and it over flows your cup.... But today was sad. My husbands which is the biggest it was chocolate didn't even pop out of the top.. oh well.... They were busy while we waited for our ice cream at leave 4 other couples came in....“
“If I could give a hundred stars, I would!!!! Excellent customer service. I was on my way to my friend son's 1st birthday party when my two tier cake collapsed midway (the weather was sooo hot and I was driving fromRiverside to Sherman Oaks)!! I was desperate to just find a plain cake and looked for a nearby cake shop and found this place. The three ladies that was in the store was so nice and made the cake for me IN 30 MINUTES!!! I did not expect them to make such a beautiful cake with such time, how much more if this is not rushed!!! They did such an amazing job with matching the cake with the theme and saved the day for me!! Unfortunately, I didn't catch the names of these ladies but I want them to know that I am grateful for what you did for me!! THANK YOU! THANK YOU!!Sheena“