“Karla has the best customer service skills. I ordered from the drive thru and they accidentally forgot my cheese Danish. I went back and Karla was so apologetic, kind, and friendly. She made me feel so special by giving me some refreshing water and ice that I needed. Thank you for your kindness and service Karla! I’ll be coming back!!!“
“Go there early morning Monday thru Friday. I can stop at plenty of others but choose this Starbucks. Everyone working there are the sweetest ever always willing to answer questions and greet me like I am not just another customer. I have never gotten a bad coffee or food. I can’t say enough about how welcome I feel in the mornings. Great way to start an early shift What a great team. Thank you“
“Cool place to hang and people watch. Baristas are always happy and cool. I got an arnold palmer here although it is not necessarily a menu item but as long as Starbucks has what you want they will make it for you. I like sitting outside when I can get an open chair. Most of the time it's busy but there are pockets when the crowd is not in yet.“
“I absolutely love the Cookies Crumble Frappuccino at Starbucks! The blend of creamy, icy coffee with sweet cookie crumbles is just heavenly. Every sip feels indulgent without being overpowering, and the texture of the cookie pieces adds a fun, satisfying crunch. It’s the perfect treat for a warm day or anytime I need a little pick-me-up. Definitely one of my favorite drinks on the menu!“
“I am a regular customer and enjoying the coffee.
Parking: Open space
Kid-friendliness: Kids can enjoy the drink
Wheelchair accessibility: Wheelchair are accessible and can have a drink“
“I love this location...Ruby, George, Alexis, Jason are all amazing. Alex is not. I dread coming and having Alex as my drive thru person. I am spending minimum $15 each visit. I almost stopped coming to this location because of the negativity that Alex gives towards me. Im heading to work each morning and do not need that vibe from Alex...but the rest of the staff...AMAZING.“
“The people at this Starbucks are seriously the nicest! I ordered the wrong thing twice expecting something different and they re-made it for me twice and were so sweet about it. It was completely my fault. Plus, they just do a really good job here. I drive farther to get to this Starbucks because it’s just better. I think it’s the people!“
“I really love Starbucks and the employees most times but sometimes there's some tension in the air with the races and I hate that because I love a melting pot which means all races coming together and trying to coexist with each other because it's definitely the only way that the world is going to be a better place!“
“I came to this location with my friend at around 8:20 pm and a man and woman with green/blue hair served us, and both of them were super sweet, they were kind considerate and so extremely friendly !! Their attitude made getting our drink easy and enjoyable hope they both had a lovely night 😊“
“I really had the pleasure of meeting the manager and several baristas.
Very welcoming and clean.
Sense of urgency is necessary, but I also want my beverage correct. Don't be slow, and still mess up my drink while I have patience to wait there.
Thank you for your service.“
“Brittany (Or Britney?) who took my order at the drive thru was so full of energy and friendliness- I miss this level of energetic customer service at Starbucks!! The world needs more Brittany’s!! Thanks girlie for being fun and helpful answering my questions so I don’t feel ridiculous customizing my drink.🤩“
“This Starbucks in downtown Long Beach is incredibly convenient! The staff here is great always friendly and efficient. I really appreciate the private feel of this location; it’s a nice change of pace. Plus, having validated parking makes the visit so much easier. Definitely my go-to spot in the area!“
“Shai, Xander , Bertha are truly amazing at there job and customer service skills they are clean and fast and will always make your drink to perfection the line is always short which is a plus if your on the move in the morning, I go out of my way to come to.this specific Starbucks ❤️“
“Starbucks never disappoints when it comes to delivering consistent quality and comfort in every visit. My go-to order is the Iced Caramel Macchiato, and it’s always perfectly balanced—smooth espresso, rich caramel, and just the right amount of sweetness.
Pairing it with the grilled cheese on sourdough takes it to another level. It’s simply amazing—crispy, buttery bread with perfectly melted cheese that makes it the ultimate comfort combo.
Whether I’m on the go or taking a quick break, Starbucks always delivers great flavor and reliability. Definitely a staple in my routine!“
“I really like this Starbucks: it’s clean, cozy, tasty drinks and fair prices. The best part is it’s always cool inside, the AC works great, and there’s a restroom. That’s why most people come here — to chill, use the restroom, and grab a nice drink.“
“Great environment and services
Vegetarian options: Can choose variety of veggies type of foods from beagles to spinach sandwiche
Parking: Open parking
Kid-friendliness: Adults and kids can hang out
Wheelchair accessibility: Wheelchair accessible“
“I ordered the same latte I’ve ordered for years and it just didn’t taste right, so they remade it a 3rd time & it tasted the same. I guess it’s because they use a different kind of oat milk from all the other Starbucks I’ve ever ordered from, which I don’t understand.
So, didn’t enjoy my coffee but I wasn’t going to have them remake it a 4th time.
The oatmeal was great & the customer service was better.“
“The drive-thru experience was fantastic. I have a pretty complicated order and the young man who took it got it exactly right and it came out perfectly, which is super rare. I live south of long beach but this starbucks is 100% worth driving a little further out of my area!“
“What great customer service! The team was helpful, friendly, and fast. I truly wish every Starbucks was like this. This location seems to be appropriately staffed to handle busy mornings as drinks and food were ready within minutes even with a line! Obviously the food and drink is the same as every Starbucks but definitely worth it to come to this one because of how friendly the team is here!!“
“I’ve seen this location go through several changes and putting nice chairs and tables back is way more inviting. The employees I have interacted with have been great . I think the drive up orders may have affected them somewhat and was Greatful to see them create atmosphere for coffee drinkers. 😃. Maybe just maybe they could address that with one person does those call in orders specifically while others do customers walking in. Havin a lil comfort to lounge not loiter I think would perpetuate more sales.
There is a slight flow of homeless etc but they seem to handle thar well. I quess the bathroom can be cleaned and keep homeless from going in there but seems they do manage and actually it was improving as of recent . Sometimes they run out of food offers near closing time but I think that’s to be expected in managing keeping it all fresh daily . I’ve always been pretty happy. The new addition of comfortable chairs etc was very nice ! I would think it takes a min to have customers realize the new changes that are good. Was disappointed to see it closed. ( been there a long time). Hoping for the best!“
“Great Customer Service. The barista[o] he actually gave me a sample of the
"popping BOBA" to try was very nice of him. But not a fan of it .. too SOUR for my taste. But overall nice upgrade for the store. I got the new drink* Mocha Cookie Frap & my big boy got the Mango Dragon refresher“
“I can always count on Starbucks for a great cup of coffee. The quality and taste are top-notch, and their menu offers a variety of options for every mood and season. Plus, the cozy ambiance and free Wi-Fi make it a perfect spot to work or relax.“