Starbucks in Santa Ana

“Love me some Starbucks! The staff never fails to provide stellar service. Always friendly, always eager to serve, always on point - no matter what location I visit! This Starbucks is no different, but they do have one of the prettiest stores I've been to so far. Try their Berry Lemonade Refresher - you will not be disappointed!“

“Love this location. Staff is friendly, it's, clean and you're usually in and out quickly.

Parking: It's kind of tight. The drive-thru line runs right through the lot, so you tend to have to back into your space to get out more easily.“

“Cassie was absolutely wonderful! My dad and I decided to stop by before our flight home and Cassie took our order but she was so sweet and seemed so happy which was contagious. I wish we had that kind of service back home. The drinks and muffins were great! Service was quick and we enjoyed a nice sit in time :)“

“I love this place the people who work here are always in a good mood and its clean inside . I came here tonight for a vanilla bean it was good ?. Got a tomato and mozzarella sandwich warmed up. ? I tipped it over at home luckily it stayed in the cup?“

“The staff was friendly. The barista mentioned they were out of the berries that go into my drink and instead suggested adding strawberries! It was great AND she didn't charge me the additional add in fee that is usually associated with adding strawberries!“

“It’s 7:39 AM — a brand new day, we’re alive, the sun is up… but apparently no one told the girls working at this Starbucks. I walked in hoping for a warm cup of coffee and some good energy, but the only thing cold was the attitude at the counter.

A smile, a simple “good morning,” maybe even a “how are you?” — it’s not much to ask, especially when you work at a place that literally serves liquid energy and is supposed to set the tone for people’s day.

Friendly tip: basic courtesy and a little education on human interaction go a long way. The coffee? Decent. The service? Still waking up, I guess.“

“I have to say that I had mixed feelings about my visit to the Starbucks located at John Wayne Airport this past Thursday. My server was Robert, and he greeted me with enthusiasm and took care to listen to my special request (decaf with hazelnut flavoring and cream and sugar.) That's where the good times ended. I ended up with a perfect combination of flavoring with cream and sugar, coupled with what I have come to know from Starbucks ... a metallic tasting coffee which was not worthy of the price. Will I visit a Starbucks again? Yeah, but only in an emergency. I am just not a fan of the coffee.“

“This review is specifically for Starbucks located inside Target on 17th and Grand. I wanted to express my gratitude towards Luz, her welcoming and customer service was overwhelmingly pleasant. Even tho she was the only one attending at the time her customer service was always on point. Thank you for making our visit enjoyable.“

“You can find this Starbucks inside the Vons. My drink was great and I was pleased with the service I recieved at this location. Fast and friendly also very clean. I was surprised at the service I recieved from such a small staff. Good job Starbucks employee.“

“I cannot even express how amazing the baristas that work here are!!!!! Aside from being completely helpful with an app issue I had and was given more than excellent customer service!!!! GRACE is a wonderful and exceptional asset to this establishment! Thank you grace I appreciate all the help!“

“well, let me first say that I love coffee! served anywhere, coffee can only be a good thing! that being said, I do love Starbucks, you can go there and hang out, enjoy your friends and family, charge your phone, and sometimes you meet really really nice people. but I must say that some of the employees tend to look down on certain people. and that's not great. but that's only employees, you can determine the views and opinions of people. so you deal with it accordingly. but back to Starbucks Coffee House! my Starbucks is that I frequent and there are a couple here in St Petersburg Florida, they are always clean. they are always convenient. and mostly the employee are absolutely fabulous. I don't let a few opinionated and judgmental people defer me from the fact that the service is good and the coffee is excellent! I would recommend and as far as I know there are all about the same I would recommend any and all the coffee shops that Starbucks manages! comfort and relaxation and coffee, definitely come to Starbucks. 9 out of 10 times you will be most definitely satisfied!“

“This location is commonly mistaken for the Starbucks located inside the VONS across the street, and I happened to make the mistake couple nights ago. I’m kind of glad that the mistake was made and stumbled across this location because the baristas were awesome! Alessandro, Defy, and Jesse were the A team that night and made everyone feel welcomed and were super friendly! Would definitely visit this location more often when I’m in the area.“

“The line was super long and it was going slow BUT the drink is amazing and I know the staff is probably struggling quite a bit to get all the orders out. They looked really short staffed and overwhelmed. However I just wanted to say-if the staff are reading these reviews. You guys are amazing! I am so proud of you! I know how hard this job can be and how overwhelming a long line and many orders are.. but you guys are still doing great!!! You are all amazing and I appreciate you guys so much ❤️❤️❤️“

“I come here every morning before work and they are always super kind to me. The homeless people around make it an interesting atmosphere but other than that, it's nice and clean. It makes sense that there aren't any chairs or tables cause it would most likely attract the homeless people just hanging out there already.“

“Luis, Mgr, and Lindsay provided me an excellent customer experience and it was my first time at this store. Somehow I got my order confused and ordered it wrong. Luis instantly corrected it with a great attitude providing me a great experience. Lindsay did my drink perfect!! Kudos to this store!!“

“I recently visited the Starbucks in downtown Santa Ana, and it was a great experience! The location is perfect, nestled right in the heart of downtown, making it a convenient stop for both locals and visitors. The ambiance inside is warm and inviting, with good decor and plenty of seating. Whether you're looking to grab a quick coffee or settle in to get some work done, this Starbucks has the perfect vibe.

The staff here are friendly and efficient, even during busy hours. My order was prepared quickly, and the quality was good. The baristas took the time to ensure everything was made to my liking. Only negative point was that the store was not very clean.

What really stood out was the outdoor seating area, which offers a great view of the bustling downtown streets—perfect for people-watching or just relaxing with a coffee.“

“The lobby is closed for no apparent reason, they have no phone ordersBUT they had drinks ready pretty quick after the wait in line through the drive through.They were just as ordered, tasteful and well presented.So other than the inconvenience of not being able to order ahead through the app, I would definitely return“

“I came to this starbucks on harbor and McFadden on the 9th of December and I was greeted by the nicest smiles and welcoming employee by the name of Jawn he was in a great spirit and took down my order with all patience and even helped me order a perfect drink I seen on tiktok, I recommend this place to all people who feel the jitters ordering complicated drinks. The lobby was very clean with calming music and a chill atmosphere I will definitely be coming here again! Thank you Jawn“