“As Starbuck is constantly top in all items it sells. One exception that being Starbucks in Santa Ana. I have been up and down the coast and been to so many Starbucks and they all get an 80 to 90% rating. Trust me and get a coffee or many food ideas and gifts. Yes“
“Went here on Saturday April 4th. And the server Taz behavior was very abrupt and he had a attitude. All I said was my refresher drink had way too much ice. He had a tone in his voice like I was a bother. And he said he would add more ice he was busy at the moment. He said it in not a nice way. Before me there were 2 other customers also asked for manager and complained about something.
But when I asked for manager he did not do anything about it and he looked rather young. Looked like he and Taz were friends or something is why he did nothing.
One more thing to add i noticed Taz hands were incredibly shaky. So maybe a addiction or possibly anxiety. Whatever the reason for unprofessional behavior in a public establishment to customers is not right.
Who do you complain to when manager sides with him? I go to the pharmacy in the target but now I may have to find another Starbucks and target somewhere else.
Just do not feel comfortable nor want to experience that again.“
“I have always received a really great service here they’re very attentive to your drinks I also appreciate that they do have someone ASL working here and they even have a sign of how to say thank you absolutely amazing cute little Starbucks shot to go to“
“My favorite Starbucks! The staff is always friendly. They have the best iced tea!
Parking: This little Plaza is very busy! At most of the times I visit, the wait isn't too long. However, the parking during busy times is difficult. In that case, just get in line at the drive-thru.“
“We so enjoyed this Starbucks sitting out on the Patio enjoying another GREAT Southern California Warm Evening. The Baristas are extremely welcoming & Friendly @ this location. Very clean inside & outside on the patio. Located in the once Stadium Drive in Theatre area off of Katella. Century Theatre is nearby.“
“A block on Manchester Orange from the Outlets Starbucks (a maze) and highways, this Starbucks near BestBuy is busy—though it has no seating or drive-thru. “Cesar” is good. If you’re lucky, kids would enjoy seeing helicopters at street-side landing/pad. It’s kitty corner to UC Irvine Medical Center and a little ways from the Disney shuttles from hotels (Delta/Marriott) facing Target on Harbor Blvd.“
“I've been a regular here for years, and overall it's been a great experience. Employees are all very nice and great at their jobs, and I especially love the new remodel they've undergone recently.
However, one problem continues to cancel out all of that; whenever it gets busy ive noticed multiple employees VIOLENTLY slamming things around as they are making drinks. The perpetual banging and slamming was so out of hand today that I had to leave. I couldnt focus on my work and when I finally did leave, it was with a throbbing headache.“
“i’m still confused. i don’t know how this was the best mocha frap that i’ve ever had at a starbucks. starbucks is starbucks, right? but it was so rich and mocha-y, bitter and sweet. it had the kind of flavor nuance that i expect from little indie shops. oh, and the service was super, super friendly.“
“My wife and I stopped by this Starbucks location yesterday because she needed her coffee. We used the drive thru because she didn't want to park and go inside. The drive thru wasn't that busy so there wasn't a long line.
She got herself the iced chai latte and we got my niece her pink drink with vanilla foam. The main issue I can see here is the drive thru being very narrow especially with the curve turn.
The drinks were made correctly and both my wife and my niece enjoyed their drink. Customer service was great.“
“A block on Manchester Orange from the Outlets Starbucks (a maze) and highways, this Starbucks near BestBuy is busy—though it has no seating or drive-thru. “Cesar” is good. If you’re lucky, kids would enjoy seeing helicopters at street-side landing/pad. It’s kitty corner to UC Irvine Medical Center and a little ways from the Disney shuttles from hotels (Delta/Marriott) facing Target on Harbor Blvd.“
“This is my go to location. I wish I could spend more time in this location but the layout doesn't provide that sort of space.
All of that is put aside because of the wonderful team the manager has put together. I am ALWAYS greeted by Bridgette, Stephanie, Priscilla, Karla and Xavier. My drink is delicious every time, and on occasion, if it isn't - the are happy to make it right.
For a quick stop and go to get your caffeine fix - this is the place. The partners will keep you coming back, because you can get coffee everywhere but you can't get service like this anywhere.“
“Avoid this location.
I am always on the go for my job. I visit a coffee house every day where I sit and work mostly. Starbucks is my favorite place. This location was very dissapointing. I ran in needed to use the restroom, I had to prove I made a purchase. The coffee was terrible. I let the Barista know I couldnt drink it. There was no offer to fix it or remake it. The Barista just laughed and threw it away. Terrible location.“
“Ash needs to be recognized for going above and beyond for helping my wife, child and I with a problem we had regarding an issue we had. They literally helped us out with problem that woudlve ruined our trip. If starbucks wants to reach out to me to discuss please dont hesitate“
“IF YOU’RE UNHAPPY WITH THE SERVICE, DON’T COME BACK. NOBODY WILL CARE OR MISS YOU.
Most of the complaints are a hole customers acting entitled for a lid or whatever nobody cares about. The baristas get the work done and they’re allowed to worry about closing on time. Maybe people should read the room and see the baristas have to go home too, people see them close and start a line and then wonder why the service sucks. This place is decent for a college Starbucks. The customers are the rude ones yelling at college students. There’s tens of coffee shops in the area.“
“Great Starbucks location . Super close to house and always gets my special order correct...Thank You!
The crew works well together. Staff defly has great attitude. Very helpful when selecting new offerings. Inside is very warm and cozy.
Great place for quite relaxation. Not loud and has full patio. Baristas hav talent here.
Enjoy!“