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“I ordered pic up through the app. My food was ready at pick up time. The server was friendly and cheerful. When I got home, i opened my bowl to find every ingredient beautifully and evenly distributed, they even followed my light/extra directions to a T!“
“Great food, great service. Everytime I have came in they have went overboard to make sure my food was amazing as well I was truly happy. I enjoy my chicken bowls every time. Im starting to come in twice or three times a week. Thank you for the great service that you provided as well as the best chicken bowls I received.“
“Quite possibly the best Chipotle that I visited in a long time. I'm from Chicago and I had very low expectations for Colorado springs but to be honest you guys have a Chipotle that kicks butt. The burrito was delicious. I was so happy I got it.“
“5/5. I literally love this location I'm super picky about my Chipotle and its always a banger here.
HOWEVER - This has nothing to do with the employees. And everything to do with corporate management. I own a business. I know how this works. If you are out of something and did not include it in my order, tell me when I pick up the order.
I get it, you go to McDonalds, you check your bag before leaving the drive thru. But this is Chipotle and the honey vinergerette has never been missing from any of my orders (its mandatory for my lady).
It would have saved me a trip to the location.. kinda annoying.
It should be protocol to let patrons know of any missing items and if they want an alternative.“
“When I ordered here it was Amazing customer service an the Food was fantastic. Also I met an had a fun conversation with the General Manager his name was Nate. I got myself a Burrito Bowl with Brown rice Al Pastor chicken With Pico de gallo and cheese an sour cream then with chips an drink I had a Great Experience here I would definitely go Again.“
Mexican • $
“Felt really bad for placing an online order 30 minutes before close, but I get off work late. They were so nice to me and didn't make me feel bad for placing an order so close to their closing time. The food was great and the employees working were very accommodating.“
“I mentioned it that it was my first time, and the staff were super helpful. They explained all the options and really went above and beyond.
In this day and age, five stars feels like average, so I'd give them six stars if I could.“
Mexican • $
“Looking for a fantastic meal? Well this is the place after a long day at Garden of the Gods and you don't feel like cooking stop off at chipotle treat yo self and get a burrito bowl, burrito,quesadilla or whatever tickles your fancy. There is nothing that tastes better than a loaded burrito or bowl that satisfy's your hunger. Hit up chipotle today and quench your appetite. Plus customer service and fast meal prep is on point 👌“
“UPDATE: Since my last review, this Chipotle has improved substantially. I believe they had a change in management resulting in better service, quality of food, and cleanliness. So give them a try and enjoy! PS... the parking still sucks, but not a direct reflection on Chipotle.
Parking sucks. Service sucks. One person behind counter and a line of customers out the door. Person I assume is manager made no attempt to help the solo worker. Cashier dissapeard so stared at my food getting cold while I waited for her to return. Drink counter filthy amd trash overflowing. I am an avid Chipotle patron eating here a good 2-3 times a week and this one is by far the worst in the Colorado Springs area.“
“I felt the need to leave a review after getting the fastest, most generously portioned and delicious carnitas bowl I’ve ever gotten at Chipotle! I went through the Chipotlane and the lady named Michelle was so friendly. She brightened my day and I am thankful to have gotten a bowl that was actually full to the brim for once and very worth the money!“
“I just moved here from sc and live around the corner and go here all the time they made a mistake on my pickup order and fixed it with outstanding customer service thank your nacho and Michael! Appreciate you wonderful guys so much! And for the guy on grill yelling at Michael is horrible manner especially when they were helping out guest needs before closing! Other than that great atmosphere!“