Customers` Favorites
“You guys do an amazing job at making coffees i will continue to go there here on out all 3 Dunkin’ in Norwich never make my coffees right I’m disappointed in them in Norwich but you and your team do an amazing job thank you“
Customers` Favorites
“Love the iced jamocha almond swirl!!“
Customers` Favorites
“This is by far the best McDonalds I have ever been to. For starters, the food at this location is always impeccable. They always have the most crispy fries and tastiest burgers. They are genuinely a step above every other McDonalds I have been to.
I decided to write this review today after an experience with this location where they displayed above and beyond customer service. I love Cinnamonroll from hello kitty, and I really wanted the Cinnamonroll X Donetello happy meal toy. I called this location to ask if they would be willing to sell me specifically that toy if I came to the store. To be quite frank, when I reached out I did not expect results, and was actually kind of afraid of being dismissed or treated like a nuisance. The person who answered when I called, though, was extremely kind and looked for the toy for me. Unfortunately they were not able to find it, but genuinely seemed remorseful they could not find it for me.
Then, a few hours later, to my complete surprise I received a call back. It was the same employee and they said they actually did end up finding one and that they would hold it for me. I went to the location and was treated, once again, very kindly by the person at the front counter as I made my purchase. They also respected my gender identity which is something I greatly appreciate.
To me this demonstrated above and beyond commitment to customer satisfaction that I think deserves praise! Thank you McDonald's Lisbon! I love my Cinnamonroll Donetello.“
Customers` Favorites
“Got an ultimate green smoothie. It was so good. Was not super sweet which I loved but if you like yours sweet make sure to add some sort of sweetener. The price was reasonable for the quality you get. Everyone was very nice as well. Definitely going back!“
Customers` Favorites
“My favourite place to work from home, even for someone with newly developed social anxiety. Super chill, the employees are so kind, and the coffee tastes absolutely incredible.“
Customers` Favorites
“I work at the Pomfret Baker’s Dozen, so I’ve had my fair share of coffee — but my visit to the Chaplin location absolutely blew me away! The coffee was perfect (hands down the best I’ve ever had), and the manager at the window made it with such care. Friendly service, smooth coffee, and the kind of attention to detail that makes you want to come back every day. Great job, Chaplin team! ☕👏“
Customers` Favorites
“First timers and we were more than impressed! The kind ladies who helped and prepared our orders were knowledgeable, hospitable, amazing and so were are bowls! Definitely will have to come back and try some other bowls and smoothies!“
Customers` Favorites
“I work at the Pomfret Baker’s Dozen, so I’ve had my fair share of coffee — but my visit to the Chaplin location absolutely blew me away! The coffee was perfect (hands down the best I’ve ever had), and the manager at the window made it with such care. Friendly service, smooth coffee, and the kind of attention to detail that makes you want to come back every day. Great job, Chaplin team! ☕👏“
Customers` Favorites
“The staff has always been polite and friendly.
Even if there's a long line at the drive-thru, they keep things moving quickly. They are usually the first stop I make once I leave the house. Out of the Starbucks in the area, this one has consistently made the coffee correctly. I don't have any complaints; as I said earlier, they are been my go-to for coffee and a quick snack.
Wheelchair accessibility: There are no stairs to the front door; everything is on the ground floor. Handicapped parking is at the front door as well. There are no tight or narrow walkways. It is spacious enough to accommodate a manual or an electric wheelchair. I haven't used the bathroom there; I cannot speak to if it's ADA compliant.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I came here for Syd. My husband and I came in for a quick coffee and Syd quickly made us feel loved. She was efficient and quick, and even complimented me which was sweet. She made my husbands cold brew to perfection and my shaken espresso was INCREDIBLE. Most people burn my espresso. She was top notch. Thanks so much Syd!!!“