Customers` Favorites
“My wife got a chocolate peanut butter smoothie, and I got a chocolate raspberry smoothie. Staff was accommodating for my wife's dietary restrictions and made recommendations to us on what to get. Smoothies tasted great, you can tell the ingredients are high quality. Atmosphere is lacking due to the disrepair the strip mall and parking lot are in.“
Customers` Favorites
“It feels like being home. Cozy and welcoming. The coffee and food is out of this world delicious.“
Customers` Favorites
“I work at the Pomfret Baker’s Dozen, so I’ve had my fair share of coffee — but my visit to the Chaplin location absolutely blew me away! The coffee was perfect (hands down the best I’ve ever had), and the manager at the window made it with such care. Friendly service, smooth coffee, and the kind of attention to detail that makes you want to come back every day. Great job, Chaplin team! ☕👏“
Customers` Favorites
“my wife and I were in the area and decided to stop in for lunch. from the moment we walked in the door, we were treated like family. all of the staff treated everyone this way. the food tasted like love was the main ingredient. our server was amazing. the diner itself is very clean. we live an hour away and would gladly drive back for breakfast or lunch. Chaplin and surrounding area is lucky to have this Gem.“
“the best coffee I've ever had Cadbury caramel with cold foam“
Customers` Favorites
“Great food that’s affordable and fast!“
“Background music was exceptionally loud. We wanted to sit outside because we were unable to have a conversation inside due to the music.
The tables outside had no umbrellas, making it too hot to sit outside.
Staff was polite, but under staffed for volume of customers.“
Customers` Favorites
“I had a great experience here, especially considering it was late at night. The staff welcomed me when I walked in and treated me just like any other customer, which I appreciated.
The ice cream was delicious, and the staff were knowledgeable about the products. They were able to answer my questions about different flavors and provide helpful information about the flavor profiles, which made choosing something much easier.
One thing that really stood out to me was the staff's work ethic. During slower periods, I noticed everyone staying productive—cleaning, organizing, and taking care of other tasks rather than sitting around on their phones. That may seem like a small thing, but it made a very positive impression.
The cherry flavor I chose had a natural, enjoyable flavor and didn't have the overly artificial taste I've experienced with some other ice creams. The portion size was appropriate for the price, and I felt the overall pricing was reasonable.
Overall, great service, good-quality ice cream, reasonable prices, and a staff that clearly takes pride in keeping the place running well.
I would definitely recommend stopping here and will be back!“
“Drinks were so delicious and amazing, the paninis were extremely scrumptious. The bread they came on were fluffy, buttery and savory. Then, we had the most amazing cinnamon roll which was flaky and buttery and truly the best roll I ever had in my entire life. I can't wait to go back. The staff was also so pleasant and like they were having fun together, I always like to see everyone smiling. :)“
Customers` Favorites
“I celebrated my birthday yesterday in this delicious restaurant. happy to tell that we passed a tremendous evening and the restaurant was indeed one of the reasons for that happy event. The crew helped in a gorgeous manner, the cuisine was yummy and my friends were very delighted. We shall no dout come back again for more events. thanks very much.“
Customers` Favorites
“One of my favorite local places to eat, the food is always amazing. 10/10“
“Plenty of parking, it's inside a little Market Mall. Close to UCONN campus so the service is a little slow but only because the place is usually busy, so ordering thru app at least 15 minutes ahead be your best option 😏
All of the Baristas are pleasant and friendly and it's obvious they're working as hard as they can, occasionally one bumping into the other. So much space for the customer but they need a little more space behind the counter too 🥰
The place is always clean and neat, restrooms also 👍“
“Excellent place for coffee tea other beverages sandwiches croissants pastries, next to the university museum. You also can get a more substantial lunch, such as excellent salmon with vegetables, mashed potatoes and a corn bun, from the nearby student union dining. The staff working in the cafe is super friendly professional and efficient“
Customers` Favorites
“Would give 10 million stars if I could. I ordered 3 brownie batter donuts on 2/2 around 6:30pm and the person working behind the register gave me the BEST customer service I've ever experienced in my life. Genuinely changed my life for the better. SHOUT OUT TO YOU KING!!!🫶“
Customers` Favorites
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