“Adorable shop with classic and unique flavors based on the season, all so creamy and delicious! You cannot go wrong here, and they offer ice cream flights, loaded sundaes, and large milkshakes, all for very reasonable pricing alongside classic cup/cone options. Friendly staff“
“Stopped by with little man who Smiled ear to ear when I told him it’s open for the season! So of course I HAD TO TAKE HIM! The service at the counter was very friendly, and very fast. (Take the chance in my review to remind you all to TIP YOUR SERVERS!!) put a couple bucks in the bin and went on our way. He was too excited to sit still long enough for a perfect photo: but I know we’ll be back for plant more!“
“WE had a craving for dessert after dinner and decided to stop here for a fix. Sampled some flavors and decided on Choc therapy, a berry berry extraordinary sorbet, and coffee buz buz. Very quiet for a Saturday night, had the whole place to ourselves. We all enjoyed ourselves and were satisfied with our picks. Nice after dinner treat.Okay, berry berry extraordinary is thee yummiest sorbet non dairy dessert I've had yet. It made me come back. There aren't many non chocolate or non nut options, which made me choose Sorbet. I'm glad I did!“
“SUPER DELICIOUS is how I would describe Ashley's! As a chef and foodie, I am more than selective with regard to food and especially ice cream. I typically purchase 1 scoop of ice cream from a new place, take 1 bite then throw the rest away and as my Mother used to say "why waste the calories if it is not good". Well, I cannot and will not throw Ashley's ice cream away after 1 bite. In fact I returned the next day for another LARGE serving. The butterfat is just right and well balanced with the delicious flavors they offer. Many lessor ice cream companies whip lots of air into their product to increase volume and sales ability. Ashley's doesn't sell air; just pure deliciousness. I add Ashley's to my 2 favorite ice cream places ever: the other is Berthillon in Paris, France.“
“There’s such a variety of yummy treats at Essex Chocolates! I always find something to enjoy for myself or a gift to buy for a special occasion. They have a nice range of items from homemade to name brands to novelty. The handicap entrance is next to Scotch Plains Tavern; the entrance just outside the chocolate shop has a few steps. Plenty of parking on both sides. Check out the local handmade gifts or just stop in for a beverage or ice cream!“
“This is in response to a complaint that we saw below. To start, the owner should commend his staff for their professionalism and courtesy in handling a difficult and rude customer from the wait staff to the manager. We were present as the incident unfolded. Gentleman rudely approached the staff with a complaint about his meal. Staff immediately went in the back to get a manager. Manager approached the customer. She asked the problem. He informed her. She asked for his receipt. Without hesitation she opened the register and counted out his refund. A coworker reminded her of the policy to get the name and phone number for refunds. The manager requested the information from the customer. He became agitated and tried to rip the funds from her hand. She again asked him to please provide the information. He asked why. She explained that when the registers were cashed out at night things needed to balance. She explained shortages came out of tips and it gave owners a way to contact customers to resolve complaints. It is common practice in all restaurant and retail establishments that when cash is disbursed from a register name and phone number are required. The man appeared to scribble something on the paper. As he exited he mumbled what sounded like an exploitive and yelled to the manager that he gave a phony name and number. A staff member open the serving container and unwrapped the burger. The burger was totally intact. it had never been sampled or bitten into. I repeat the staff was courteous and professional in handling this incident. I have been going there for years and would recommend it highly.The staff is exceptional. During Covid this establishment was one of the few that made arrangements to continue to service the shoreline. GREAT JOB AS ALWAYS!!!“