Potbelly
$ • Sandwich Shops, Salad, Fast Food
Hours:
637 Indiana Ave NW, Washington
(202) 347-2353
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly
Great & wonderful crew! As soon as I walked in a nice gent helped & knew my order & name immediately A great example of what customer service is all about! Hurrah! Thumbs up!
The meatballs sandwich was great. I would recommend to my friends
Subs tasted great and were made to order. Staff was friendly and worked efficiently. We ate outside. We had a nice visit.
Menu
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 5PM |
| Sunday | 10AM - 5PM |
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Potbelly is a restaurant that offers fast and tasty food, with a focus on sandwiches and soups like broccoli and cheddar. The atmosphere is warm and welcoming, and the staff generally provide friendly and good customer service. Many customers appreciate the helpfulness of staff members, especially in locations where they feel attentive and accommodating. For example, some reviews highlight outstanding service from specific employees who go above and beyond, making repeat visits enjoyable. Online pickup is easy and convenient, adding to the overall positive experience.
However, the restaurant has some drawbacks. Seating is limited, which might be a concern during busy times. Prices can be a bit high, with a family of four paying around $100 for a combo, and additional taxes in the area can increase costs. Customer experiences vary; some mention excellent service, while others note issues such as being ignored or rushed by staff. Food quality is generally decent, with fresh ingredients, but some find the chicken to be average or pre-made. There are also occasional complaints about the service feeling rushed or impersonal, especially from tourists who may not receive the same level of attention as locals.
Overall, Potbelly is a good spot for quick, flavorful meals with friendly staff, but it may not be the best choice for those seeking a more relaxed or affordable dining experience.