9 Best Ice Cream Shops in Brandon

“One of our favorite ice cream shops. Fun combination of flavors.“

“Door dash delivered my order to the front office vs to my door but the front office informed me that they do not have it. I called the store and B ensured that my order got redelivered with no hassle. He was very apologetic even though it was not the store’s fault. Thank you for keeping the customers happy.“

“Great service, food, and people!!!“

“Very close to the house. They have excellent customer service and the treats are amazing!! Definitely will be going back!!“

“Amazing Italian shaved ice! We don’t have anything like this back in Michigan. So would definitely recommend stopping to try it out with the large selection of flavors and the combinations you can do with soft serve ice cream.“

“Really good! Would highly recommend!

We were 3 people and it was about ~$85 for all of us? We ordered: Mango Peach Tea w/ popping mango boba, 2 strawberry soufflé pancakes and a mango soufflé pancake & 3 fish thingy pepperoni flavored.

It was not so busy if you get there as soon as they open but it goes busier as time passed. The drinks took ~10 mins from when we sat and waited. Then it was about 20-30 mins after to get the pancakes. We didn’t mind the wait since we were there to enjoy but it was definitely a cool experience. The pancakes we loved the most) because it melted in our mouths.“

“Hello,

I emailed this to corporate but just in case I’m posting it here too!

I want to commend the wonderful team at the Häagen‑Dazs location in Brandon Mall, especially Gemma, for their outstanding customer service.

Thanks to being on a statin, I’ve made it a weekend tradition to treat myself to a chocolate milkshake here—and I always receive an exceptional experience.

Gemma consistently anticipates my visit—often starting to scoop my order as I arrive.
Even when she’s not on shift, the other team members know and prepare my order just as warmly and professionally.

This level of care, familiarity, and dedication makes me feel like more than just a customer.
Their team transforms a simple chocolate milkshake into a highlight of my week.

Gemma’s enthusiasm and leadership, and the entire staff’s awareness of regulars like me, truly embodies the spirit of excellent customer hospitality.

Thank you for fostering such a dedicated and thoughtful crew. I hope they are recognized for creating a welcoming and personal experience every time.

Warm regards,

Suzanne Calder“

“I just want to commend Bella, the very kind woman who helped correct a mistake on my son’s birthday cake. She went out of her way to ensure that the issue was fixed and I truly appreciate her going above and beyond! Thank you Bella for helping my son have a great birthday 💞🙏🏻“

“Love my double scoop of pralines and cream on a waffle cone. BR has the best pralines and cream.“