7 Best Ice Cream Shops in Brandon

“One of our favorite ice cream shops. Fun combination of flavors.“

“Great service, food, and people!!!“

“Amazing Italian shaved ice! We don’t have anything like this back in Michigan. So would definitely recommend stopping to try it out with the large selection of flavors and the combinations you can do with soft serve ice cream.“

“Door dash delivered my order to the front office vs to my door but the front office informed me that they do not have it. I called the store and B ensured that my order got redelivered with no hassle. He was very apologetic even though it was not the store’s fault. Thank you for keeping the customers happy.“

“Very close to the house. They have excellent customer service and the treats are amazing!! Definitely will be going back!!“

“My friend and I saw this place on Instagram and wanted to try these fluffy magical pancakes. They didn’t disappoint! We had crème brûlée and mango fruity pancakes. Customer service was terrific, and food was delicious and beautifully presented. Cool and chill vibe, definitely recommend.“

“Hello,

I emailed this to corporate but just in case I’m posting it here too!

I want to commend the wonderful team at the Häagen‑Dazs location in Brandon Mall, especially Gemma, for their outstanding customer service.

Thanks to being on a statin, I’ve made it a weekend tradition to treat myself to a chocolate milkshake here—and I always receive an exceptional experience.

Gemma consistently anticipates my visit—often starting to scoop my order as I arrive.
Even when she’s not on shift, the other team members know and prepare my order just as warmly and professionally.

This level of care, familiarity, and dedication makes me feel like more than just a customer.
Their team transforms a simple chocolate milkshake into a highlight of my week.

Gemma’s enthusiasm and leadership, and the entire staff’s awareness of regulars like me, truly embodies the spirit of excellent customer hospitality.

Thank you for fostering such a dedicated and thoughtful crew. I hope they are recognized for creating a welcoming and personal experience every time.

Warm regards,

Suzanne Calder“