Customers` Favorites
Customers` Favorites
“The employee never looked at my face, she was upset or tired, maybe from working on a Sunday, but she was in a bad mood. The chicken is fine, but it seemed like they hadn't done the oil change. It tasted good and the chicken looked strange.“
Customers` Favorites
“Excelentes sándwiches, muy buena atención.“
Customers` Favorites
“A mi me gusta mucho Chick-Fil -A gracias para los que comen ahí muy Agradecida“
Customers` Favorites
“The friendly service and great tasting healthy food is AMAZING 😉“
Customers` Favorites
“MUY BUENA 👌 ATENCIÓN RÁPIDO Y LIMPIO“
Customers` Favorites
“They give you the whole wing and it's fried right. Desert's be off the chain and oh so good. The couch is always fresh and the wait isn't long and staff treats you like a person and don't let me forget about the slushies in all types of favors.“
Customers` Favorites
“The place was full but they were really fast with my order. The woman who brought my order to the table was very nice and the and the man (i think was the manager) who sorted out the dishes to throw away was very kind. Overall, the staff is quite attentive.“
Customers` Favorites
“Very disappointed that they have not included one of the most popular sandwiches, chicken salad. It’s a customer favorite at other locations.“
Customers` Favorites
“good production of getting people through drive thru“
Customers` Favorites
“Marieli and William have outstanding Customer service. The store in clean and the food is delish. I will absolutely be going back.“
Customers` Favorites
“The food is fresh, flavorful, and generously portioned, especially the rotisserie chicken and lomo saltado. All the staff members are very nice and professional. Isbel is very friendly. I highly recommend this place. I highly recommend this place.“
Customers` Favorites
“This has to be the TOP Pollo Tropical in all of South Florida. The lines for drive thru are always around the corner, if you can find parking get off and order inside. The chicken is ALWAYS and I mean ALWAYS 20+ years I’ve eaten here, fresh of the grill. I think because of the volume of guests near airport that have to keep cooking all day long. The food is so good, beans, rice, plantains, even the dessert is yummy. Thank you for offering great prices and quality food to the community!!!“
Customers` Favorites
“I recommend the place, very nice, the service is incredible, both the cashier and the waitress serve you very well.
Parking: There is a park or large space
Kid-friendliness: Yeah
Wheelchair accessibility: Yeah“
Customers` Favorites
“This place is great for budget meals. They serve a good portion of food. Peruvian food.
Vegetarian options: None
Dietary restrictions: None
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
“Great experience great service food always hot and fresh.I love the team in Doral this is by far the best Pollo Tropical in all Florida.They are fast they work together and efficiently even tho is always pack I love this place🙏🏼❤️☝🏼“
Customers` Favorites
“Pollo Tropical offers a solid selection of flavorful, Caribbean-inspired dishes at a good value. One of the highlights for me is their coconut shrimp—crispy, lightly sweet, and well-seasoned. The shrimp are a great size and have a nice crunch without being overly greasy.
I also really enjoy their sweet plantains. They’re soft, caramelized just right, and make for a great side dish. If you like plantains, these won’t disappoint.
The service is usually quick, and the atmosphere is casual and laid-back. It’s a good spot for a quick meal that’s different from the usual fast food options. If you’re in the mood for something tropical, it’s definitely worth a stop.
⭐️⭐️⭐️⭐️“
Customers` Favorites
“Elizabeth provided amazing service during my visit to Pollo Tropical. She was welcoming, attentive, and made sure everything with my order was perfect. Her friendly attitude and professionalism really stood out and made the experience even better. Employees like Elizabeth truly make a difference—I’ll definitely be coming back thanks to her excellent service!“
Customers` Favorites
“the food is delicious, I love the fried chicken. Yummmie“
Customers` Favorites
“I recently visited the KFC in Miami Lakes and had a fantastic experience, thanks to the amazing service provided by Mandy. From the moment I walked in, Mandy greeted me with a warm smile and made sure I felt welcomed and comfortable.Her professionalism and attentiveness were truly noteworthy. Mandy took the time to answer my questions about the menu, ensuring I made the right choices for my meal. She displayed exceptional knowledge about the items, making recommendations that exceeded my expectations.Not only was Mandy efficient and quick in taking my order, but she also made sure I received my food promptly. Her attention to detail ensured that my order was accurate and perfectly prepared. Throughout my visit,“
Customers` Favorites
“I love Popeyes Louisiana Kitchen very much and the people here are very nice and I will come back again very soon.“
Customers` Favorites
“Wow, I went during my lunch break, and the line moved so quickly. They had everyone’s order ready by the time they got to the window. They put utensils, napkins, and sauces in the bag. The food was fresh and the sauces were actually filled up not half empty. I was blown away!“
Customers` Favorites
“This is my meeting point for everything, a celebration, an anniversary, a lunch, whatever... I always go to Pollo Tropica, I love the mini-doses of pasta that they include in your orders!!!! And I highly recommend the dulce de 4 leches, a delight ?. I wish they would give promotions on food and drinks from time to time. I recommend diversifying the drinks, making smoothies would not be a bad option ? Definitely to visit“
“I went there for my birthday back in April the food is fresh great music I had an amazing time there I would love to go back again“
Customers` Favorites
“Excelente!! Para quienes no puedan viajar al exterior este año!!!🤣🤣🤣“
Customers` Favorites
“I come to Miami 3-4 times a year, and this is one of my favorite restaurants because the food is always seasoned so well and the plantains are delicious. 11/10 recommend you stop by.“
Customers` Favorites
“Food is still the same old school of breaded seared chicken. Best feature? They use real chicken. We found KFC's offers to be too salty. Fries are extremely salty. Chicken is salty as well but gets disguised by the breaded spices mix. The staff is excellent ?. The environment is very cozy and quiet. Kids have a great time here even though they also complain about the salty food.
Vegetarian options: Limited options
Parking: Limited parking spots on busy days“
Customers` Favorites
“They didn't have any crunchy's chicken I would have had to wait 6 minutes so I got something else and the young lady said it was 10:05 and when she gave me the money she gave me a different kind of meals at a cheaper price. So I saved money. I appreciate that. I miss KFC wings so much. She informed me they have whole wings now. I will have to try that. I haven't had a goodwing since KFC stopped selling wings“
Customers` Favorites
“All KFC will give you better service than to the rest of fast food places in my area. This franchise might be the only one where the employees actually listen to the customer, 98% accuracy. So far, good grilled chiken and I love their cole slaw.Decent.“
Customers` Favorites
“Pollo Tropical is like a small vacation. Their grilled chicken is simply delicious and the sauces are finger licking good. Plus, the atmosphere makes you feel like you're on a beach. It's a great place to enjoy without leaving the city!“
Customers` Favorites
“This place never lets me down! I've been eating here whenever I come to Dolphin mall, and the chicken chop salad with curry dressing is my go to favorite.
The chicken breast is always extremely moist and the salad is as fresh as you can imagine. I have had the ribs as well, and well, there's nothing that you can go wrong here. They're all amazing options.“
Customers` Favorites
“I have been coming to this place for years now and I still love to eat here. Forget about Chicken Kitchen, this place is where its at. Chicken kitchen doesn’t even come close to this place when it comes to quality and quantity. Don’t pay attention to all the negative reviews, The food here is very delicious, the sauces too and the customer service is excellent. The amount of food that you get here you won’t get it anywhere else. Totally recommend.
-Nica!“
Customers` Favorites
“We love Krispy Kruncy Chicken! This location has halal meat (certification displayed!) which is wonderful. We love their chicken tenders and biscuits. The location is not traditional inside a gas station, however it's well worth the fantastic flavorful chicken.“
Customers` Favorites
“Just another Pollo Tropical restaurant. Still the chicken is really good, the yuquitas are good, also the black beans and white rice, as well as the yellow curry sauce. I did drive thru and apparently the lady taking the order was in a rush or sounded like it; even though I did not have a car behind me.“
Customers` Favorites
“Pase por el drive thru hoy y el muchacho de la ventana me dio la comida y no me dio la ración de yuca frita,cuando se la pedí me trajo una ración pequeña en lugar de la que yo había ordenado grande,se lo dije y me trajo una grande pero cruda completamente y además no me dio ni el dressing de cilantro,en fin todo malísimo el servicio pésimo y poquísima comida . cada día están peor en ese pollo tropical???“
Customers` Favorites
“The food is good but the people is a different story, I when to purchase a 14 piece meal for my kids and my self. and I was doing a favor for a friend, since I was going for my self, as he asked me to buy for her a 5 piece meal, everything was OK until a lady came to the register ( think it was the manager) I was using a coupon for each of the meals, I explained to her that one was for my home and the other one was for a friend but she kept saying I only can used one, again I explained that it was not for me the small meal why I'm going to get a 5 piece of I already was getting 14 pieces. just make to separate orders, but this small minded woman keep repeating her self that I can't, if my friend was there she still will have to do a second order... So no I will not recommend the location on 54st Northwest between 12th and 11th Avenue. they are rude and unprofessional... The old manager, was a kind an friendly lady. Train your management more than your cashiers... Their title goes over the heads. I'm going to Boston Market... even Popeyes is better...“
Customers` Favorites
“I love the churches chicken. Thank you for blessings my mom, myself, my husband and our children plus more with this food. Continue to provide exceptional food service and customer service for everyone. The good was great all my children will have a perfect church as well. Thank you again.“
Customers` Favorites
“As most Popeyes the food is good. Always just right and quick. This location is not the easiest to enter on a tight corner but worth the squeeze in. They are helpful with your selection, with fast service.
Parking: Fast drive threw“
Customers` Favorites
“This was my first time trying Honduran food and I was pleasantly surprised ..I ordered the pollo frito ceibeño ( fried chicken) wow the flavors are amazing and the overall seasoning of the chicken was the right balance of salty and crunchy , also have to mention the Service was top notch I don’t speak Spanish and they were very helpful in the ordering process…. Lastly the price point is definitely affordable for anyone…this will be one of my go too restaurants here in Miami ..5 Stars“
Customers` Favorites
“Wheelchair accessibility: This is honestly one of the few places I have been with a "clear route for disabled people like myself and it's actually nice to have to wonder around an establishment having people just staring at me instead of offering to "help/assist" me“
Customers` Favorites
“i eat here all the time. the food is great and the staff is super friendly. i’m not sure about all of the one star reviews, but my experience has always been pleasant.
Vegetarian options: you can go full vegan here.
Parking: it’s a strip mall, there’s plenty of parking“
Customers` Favorites
“Amazing service by Connie, They were able to help me with an issue with a previous order that Kfc customer support wasn’t able to help me with. They were very nice and respectful and resolved the issue quickly. The food was amazing also! Thank you Connie !“
Customers` Favorites
“Very good food. Good amount of food.“
Customers` Favorites
“Always great food. Revisited on a visit to Miami, and its still great. Who would've thought grilled chicken could be so moist and flavorful. Only reason service is a 4, is because I dont speak Spanish, sonics was a bit difficult to place my order. Its worth though.“
Customers` Favorites
“Always good to have a quick bite here.
I never understood in the drive thru the purpose of the employee standing way up front in the line
Stacking up cars in the parking lot while the line is completely empty.
Why don’t they stand closer to the original voice box so the traffic accumulates inside the line rather than in the parking lot
It’s not just this Pollo Tropical that does this it’s nearly all of them
Blows my mind.“
Customers` Favorites
“You know it is hard to go wrong with Pollo. Delicious as usual. The new trio is great. It has pork, chicken, and steak with madura and rice and beans. Also had the four leches *chef's kiss. It was a lot to eat, so I saved half for lunch the next day.“
Customers` Favorites
“Quick Service and & Friendly Employees 😀“
Customers` Favorites
“Awesome hospitality and manager Carol is always lightens up my day. Serve within 5 minutes after placing order.“
Customers` Favorites
“Stick to your bones and healthy as well. Great price.“
Customers` Favorites
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“It could easily be the best Venezuelan Rotisserie Chicken in town. Flavor will take you back home. Great costumer service. Recommended 100%.“