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“The only reason I am giving them a three is because the girls in the morning are really very nice. Other than that they are always out of stuff.... they never have what I want.i was just on there and I went inside (I usually go thru the drive thru) and the guy was so rude! We was a real asshole. I'm going to be go to the one in Leigh from now on. Which sucks because I live less than 2 minutes away.
Update: this place has gotten a lot better they usually always have what I want. And everybody there is really nice.“
“1 employee working for Dunkin Donuts. She was busy, efficient, friendly. Not a clue on what her pay rate is, but it should be doubled!! My coffee number 2848 @ 11:16 am, on October 12th. The iced Caramel Latte, with a shot of espresso was one of the best coffees I’ve had. Thank you to the young woman who prepared my coffee.“
“Eric at this Dunkin location is a rock star. He was short a staff member, and I walked in at ~5:15 A.M. with a pretty large order. He had no complaints, no bad attitude, and no issue with fulfilling the order. He made sure I had everything I needed, and took care of me in a timely manner (while simultaneously taking care of the drive through orders). We will absolutely be going back to this location for future orders.“
“Called in a large order for pick up yesterday. Spoke to someone at 2 PM, they got all the details and said it’ll be ready at 6:30 AM. This morning at 6:20. No one knew what I was talking about and there was no order ready to go or even written down anywhere.
However, with some urging by me the staff hustled and got this order together within 10 minutes. They all worked together and got it done.“
“This was our first time at this Dunkin location, and we were blown away with the friendliness of the front house staff! Amanda was the one who took our order inside, and she was professional and very friendly with everyone she interacted with. I can’t reccomend this location enough !“
“I live up the street from this location. I only had 1 oreder issue with them in 8 months, and it turned out to be my bad lol.
Excellent service though. Always. Case in point: this morning I ordered online like I normally do and walked down the street to pick up my order. This is just after 5:15 AM. The person behind the counter serves the 2 customers ahead of me (2 cops about to start their shifts), a drive-thru order myself and the gentleman after me without missing a beat or much lag time and the best part is the entire time he had a kind disposition and smiled genuinely. I couldn't help but notice he was all alone...so I asked him what happened to his crew? He said his baker never showed up. How many of you would still be as kind as this man? Dunkin GIVE THIS AMBASSADOR OF EXCELLENCE A WELL DESERVED RAISE AND PAID VACATION AND FIRE THE BAKER!“
Coffee Shops • $
“I came in for a coffee today while waiting for my friend at the airport. I brought my own cup because I believe that using styrofoam is wrong. It takes millions of years to break down. I asked if I could put my coffee in my own cup and was told no. I understand its not the people who work there's fault but its not right. Dunkin donuts need to be more earth conscious. I gave 5 stars only because I do not believe in degrading a business, but they should use more earth friendly cups and if a customer brings there own they should be able to use it. Great fresh coffee and kind workers!“
“I've been to other Dunkin stores around the area including Cape Coral, but this place has the best Avocado bacon toast ever! The other Dunkin stores don't even come close. Their coffees and donuts are equally as great! Other stores need to take a lesson from them and their wonderful employees!“
“Great, central location. Came in after work with my kiddos and Jay and Cassandra were so hospitable. They were fast and efficient and really fun to talk to. As a teacher, I need a convenient and quick coffee stop, and this Dunkin is the perfect fit. Thank you ladies!“
“Sweetest older lady in the window!!! The girl making the drinks scoffed when we asked for cinnamon sprinkles on the Cinnamon Crunch drink. She reluctantly took it back from us and barely sprinkled anything on it, as if to say we did not matter, and customer service is not important to her. Without customers, you would not have a job sweetheart! This was morning of 12.5.22“
“Every day early in the morning the amazing crew of this facility take care of our workers . But specially Vanessa. Outstanding customer service and very fast, clean and friendly performance . I drive all over from downtown Cape to buy there. Because of the way they treated me . I recommend with everyone I know . Good “
“I recently visited this location and ordered a coffee along with a sourdough sandwich. The staff were incredibly friendly and went the extra mile. My takeout order was promptly prepared. While the location might not be as pristine as some other Dunkin’ spots, I was grateful to be on PTO during the July 4th long weekend. A heartfelt shoutout to the hardworking team—I’m thankful for their efforts, which allowed me to enjoy my favorite coffee. Thank you! ?☕?“
“Dunkin' is a beloved coffee and donut chain that has been satisfying customers for decades. Their coffee is known for its rich and bold flavor, and their donuts are always fresh and flavorful. What sets Dunkin' apart from other chains is their commitment to customer service. The staff is always friendly and welcoming, making you feel like a valued customer. They also offer a wide variety of menu items, including breakfast sandwiches, bagels, and muffins, making it a great stop for a quick and delicious meal. Overall, Dunkin' is a reliable and consistent option for coffee and food on the go.“
“Food was average and customer service was bland, HOWEVER, when i was down on my luck and waiting 20 minutes on a sandwich my knight in shining armor came. I didn’t catch her name but she was wearing glasses and a white sweater. If she’s not manager she should be, she got our sandwich out before i could even blink. she even threw in some extra snacks for the wait time. this truly made the whole experience worth it, she was very kind. The true Dunkin Defender. If it’s true the manager or higher ups were there today i beg you to recognize her hard work, she works hard.“
“Food was hot and delicious, as always.Excellent service.The atmosphere is average for a donut shop, but it was clean and seemed to be well-maintained. ??
Wheelchair accessibility: Ramps to establishment.Stability bars in restrooms with reasonably sized stalls.“