Starbucks in Naples

“I’m giving a good review because everyone is nice and they fixed my problem. But for the love of all that is holy STOP PUTTING HOT DRINKS IN FRONT OF THE AIR CONDITIONER. Twice now I’ve gone to pick up my hot mocha and it was hot on one side, cold on the other. Then they had to remake it (probably rushing it). I don’t appreciate the carelessness and I use mobile order for time management. I usually don’t have time for them to fix this.“

“I am fairly new to using Starbucks because I’m not a coffee drinker and I only like a special type of green tea that they do not carry. But I do love their dragon drinks. So today I decided to go for one this afternoon, walked into a very quiet Starbucks on fifth Avenue in Naples with two employees standing behind the counter talking about when one is going to take their break. Stood there with my app open, waiting to be recognized or even waited on what they totally ignored me. I’m still not sure they knew I was there even though I was right in front of them only 2 feet away. Got tired of waiting and left very disappointed in more ways than one. I have never had that experience in any Starbucks that I’ve ever been to.“

“I went this morning to get the promo drink for the Hannah Montana 20th anniversary special because my best friend recommended it to me. The girlies working this morning were so sweet and wrote a song title on my cup with little drawings and they truly made my day! I couldn’t stop smiling the rest of my drive home! I wish I would’ve gotten their names to shout them out but regardless, they were awesome!! The drink is delicious and so is the chocolate chip cookie I ordered! So happy I went to this location this morning! Thank you for making my day!“

“The staff are exceptionally nice and were very helpful to us. My brother-in-law was a regular patron and recently passed away. The staff knew him and even remembered his usual order! We were happy to know he had such a nice place to enjoy his favorite coffee.“

“This Starbucks is just like any other, complete with a drive-thru.

They have all the same treats as the rest.

The staff here is super friendly and very accommodating,

The store is kept in great shape, with seating both inside and outside.

Finding parking can be a bit tricky, but it's manageable.“

“The morning team is the best....when I see Aymee at the window I know I'm getting to work on time no matter how long the line is. She really moves the line along, she always asks me if I want to use points, and informs me of promotions....I really feel like she would make a great manager. Always pleasant and kind and efficient.“

“This Starbucks location is located inside Target on Pine Ridge Road in Naples. It is located as soon as you enter the store. It is basically your typical Starbuck store and products. It was very clean and the employees were very nice. They have everything you need from tea, coffee and foods.“

“Wrapping up another month in Naples and wanted to share that the mornings I was greeted by Allison, they made me smile. She is always cheery and greeting everyone, even sometimes with a little song. We will be back.

Thanks to Alex as well who was very helpful when I had one problem order! Very professional and quick to help.“

“Starbucks inside Coastland Center mall in Naples stands out as one of the nicer locations I’ve visited in the area. The setup is really well done and feels more polished than your typical Starbucks. You know what you’re getting with Starbucks since they’ve systemized everything so well, and this location delivers that same consistent quality you expect. Everything tasted great and hit the mark.

The service was polite and efficient, plus there wasn’t any wait time which was a nice bonus during my visit. The location itself benefits from being in the mall, so it’s convenient if you’re already shopping or need a quick caffeine fix.

If you’re at Coastland Center, it’s definitely worth stopping by. While it’s still Starbucks at the end of the day, this particular location does it right and makes for a solid coffee stop in Naples.​​​​​​​​​​​​​​​​“

“I stopped by here this morning and it was exactly what I needed to wake up. The staff was super friendly and had my drink ready really fast even though it was pretty busy. Everything tasted fresh and the place was kept really clean. Definitely a great spot to grab a coffee and get my day started on the right foot.“

“Although they get really busy their time getting drinks out is efficient. The baristas are nice and patient even though it can be overwhelming with so many people in the cafe. But nonetheless the tables are cleaned and once I get my usual drink and sit down it’s perfect!! By far my favorite location.“

“I used to strongly dislike going to this Starbucks as it would often regularly take upwards of 20-25 minutes in the drive-thru. I have left their line several times due to time constraints, however they are the most conveniently located one for me to visit. Since they closed down and reopened it has been like a totally different store. The staff is friendly and on top of it! There's been such a huge difference in service over the last several months.

As others mentioned, keep your windows up if you're adverse to bees. There are a lot of them nearby.“

“I didn't catch the name of the young gentleman working today but we were in a pretty good line lots of customers and he was the only one making drinks and he was really working hard, kind and my drink was fantastic. I hope he sees this and knows we appreciate him and his hard work 🙏“

“I don’t know what has changed but it takes outrageously long to go through the drive through, the cars sit at their window for like 5 minutes or more each for drive through.

That’s the only reason they aren’t getting 5 stars.“