“In my opinion, it's a hit or miss with this Chipotle, sometimes I order and it comes out so mouth watering and delicious, other times it can a miss, as in the chicken is very chewy and not that appetizing. It is a little on the pricy side though but it's to be expected. I recommend downloading the app, you can accumulate points for free add ons, they even give you free chips for signing up so theres that. Always room for improvement but good job overall 4/5.“
“⭐⭐⭐⭐⭐
I was rushing to catch a flight and didn't expect much from an airport Chipotle but this location completely blew me away! The crew was fast, friendly, and had the line moving efficiently even during a busy rush. My burrito bowl was perfectly portioned, fresh and delicious — exactly what I needed before a long flight. The staff greeted me with a smile, listened carefully to my order, and made sure everything was just right. It's clear this young team takes pride in what they do. I'll definitely be stopping here every time I fly through MCO!“
“This chipotle is consistently good. Sometimes they have red peppers for the fajita veggies, Sometimes they have the green ones, but they are always fresh and delicious. The workers are nice to interact with. Overall a good experience. I wish their dining area was a bit bigger, it can get crowded here sometimes.“
“I don’t know what is going on with one of the workers, but one of the lady’s should be more chill and not looking so angry and serious (with pink/purple braids). I almost lost my desire to eat in there. I know we can’t be happy all the time, but that’s it!“
“Update: This Tuesday, I went in for my usual burrito bowl and found hear the length of my arm, almost. The worse part is I was already home and it was late at night.. OMG it was too gross. I couldn't eat more. I don't think I'll ever visit this location again. I was a reg here at least weekly, service hasn't gotten any better its on a steady decline. The last few times I've gone they're always out of something essential, steak, RICE, guac. Kinda sad. I used to love chipotle at this location.
Prices have gone up very sneakily. Used to spend 30 for two entrees with 4 chips now… 52$ same order“
“They make an effort to maintain cleanliness during breaks, but it’s crucial to keep the food area spotless, especially when customers are placing orders. Additionally, the team needs to improve its service speed. I’ve observed that NYC Chipotles can process twice as many orders in the same time frame as this team.“
“We walk into this Chipotle around 10PM, wanting something quick to eat after a long day of work. We're expecting the worst after going to the Lake Nona location, which was and still is terrible. Damian and the crew with him we working hard on a bunch of orders they got and were still nice to us even with all the orders. You would expect them, with all the orders they had and the time of night, to be rude and unfriendly, but it was the complete opposite. Thank you for the good customer service.“
“New to the area just started becoming a regular to this location. I’m not much of a review type of person but after tonight’s visit I’m more than gladly leaving a review Justin and ray went above and beyond to make sure my experience as a customer was great even if it was 20 mins before closing. Aside from this visit they always provide great customer service and it’s what keeps bringing me back keep up the great work !“
“The delivery guy was an absolute hero. I was hosting a lunch and learn for a company where Abdellah, the delivery guy, met me. I came to find out the address was incorrect.. As I'm on the phone with the company, I'm being told it's a different suite. Abdellah and I end up walking throughout the entire building twice, while he's carrying what felt like a 50 pound box of food. He was a real trooper and I couldn't have done it without him.“
“If you want spicy, they got it. The burritos are huge, enough for two people. I prefer the burrito bowl. Makes for great leftover salads. Some days the meats can be dried out and other days it's perfect. But still a good deal for the price.“
“We visited Chipotle today and unfortunately waited about 30 minutes in line for our food, when a visit like this would normally take no more than 10 minutes. It was clear the restaurant was dealing with a rush, and one of the young women serving customers was becoming overwhelmed trying to keep up with the orders.
What stood out to us, though, was a young man named Mitchell. Without anyone asking, he immediately recognized that his coworker needed help and stepped away from his own station to assist her. The relief on her face was instant, and together they quickly began moving the line much more efficiently.
You can train employees to make food, operate a register, and follow procedures, but it’s much harder to teach character, awareness, and the instinct to step in when a teammate needs help. Mitchell demonstrated all of those qualities. He didn’t stop to ask if she needed help—he simply saw the situation, took initiative, and did what needed to be done.
Employees like Mitchell make a real difference in both the customer experience and the workplace. Chipotle is fortunate to have someone with his work ethic and leadership instincts. He has the kind of character that deserves recognition and, in my opinion, should be considered for a leadership role.“
“My wife and I love Chipotle. The food here is as good as any other franchise I have eaten at. The service is good. I am not a fan of the dining area. Which is fine because we always get our food to go. Never have to wait to pick up our order.“
“Edward (the manager) and Gian are the reason this is my go-to Chipotle. I had a complication with my order after an earlier issue, and they resolved it quickly, professionally, and with a great attitude. They even went above and beyond to make things right. Excellent customer service and genuinely great people. Highly recommend this location.“
“I come here fairly often, like 3-4 times a month, and I have had a mostly positive experience. Food 9 times out of 10 is good. Service and staff have been mostly good, once in a while you deal with a person (usually a young high schooler or college kid) who clearly doesn't care or want to be there, but they aren't super common. Overall, not a bad place to go get food.“
“Recently moved down here and I’ve been here twice.
They do not have lettuce I repeat. They do not have lettuce. 🥬
Their food is fresh and made right in front of you. Noon time is very busy so don’t come at rush-hour.
Staff is great and commendable
Make sure to check for deals. You have to order online to get free things apparently.“
“It's the college BOGO promo night and the staff are working their behinds off!!! Good attitudes and communication. I wish they would get some incentive to work during promotions like these because the line is out the door!! The cooks and the servers were all doing their best and it showed. I'd like to highlight the cashier Sydnei she was so calm and collected during the chaos and was really holding it down. Very nice to us during checkout and was very nice when someone had an issue with their order!“
“This Chipotle’s food is delicious! They were very polite when giving us our pickup order. The tables inside and out probably needs a more thorough wipe down when not busy. But other than that, we loved it. Thank you for having us!!“
“Chipotle. They always get my online orders right and they are fast and friendly. The store is clean. The chips tend to be hit or miss, sometimes they are excellent, other times stale. Guess that's the most negative thing so really no huge complaints.“
“Me and my friend walked in before closing and Ms. Janet not only helped us effectively and efficiently but made sure everyone in line was well taken care of. I wouldn’t recommend another chipotle to go to, I’d go back just for Ms. Janet.“