“Janet is the best! I don’t know if I’ve met an associate who takes more pride in her job and taking care of her customers. She remembers me every time I come in, and she’s always so happy to make sure everything is just right. Once, I was waiting for honey chicken to come out and Janet made sure I didn’t have to wait long and she kept checking on me while I waited. If you guys haven’t considered her for manager yet, you need to. She’s a real gem that is clearly making an impact on everyone else.“
“⭐⭐⭐⭐⭐
I was rushing to catch a flight and didn't expect much from an airport Chipotle but this location completely blew me away! The crew was fast, friendly, and had the line moving efficiently even during a busy rush. My burrito bowl was perfectly portioned, fresh and delicious — exactly what I needed before a long flight. The staff greeted me with a smile, listened carefully to my order, and made sure everything was just right. It's clear this young team takes pride in what they do. I'll definitely be stopping here every time I fly through MCO!“
“This chipotle is consistently good. Sometimes they have red peppers for the fajita veggies, Sometimes they have the green ones, but they are always fresh and delicious. The workers are nice to interact with. Overall a good experience. I wish their dining area was a bit bigger, it can get crowded here sometimes.“
“I can say that I did come in 10 mins before closing on my experience BUT it was the best experience of ever. Emma was made sure I was taken care of the whole time. The options were limited but she offered everything that was available even what wasn't visible. After packaging my meal, I spoke with Janye who helped me with silverware even though she was cleaning. I've been coming to this location since 2020 (intermittently) and this is probably the second time when the service was mind blowing. I really appreciate these ladies for making my night. The service they provided was amazing. I hope that this is the standard moving forward.“
“They make an effort to maintain cleanliness during breaks, but it’s crucial to keep the food area spotless, especially when customers are placing orders. Additionally, the team needs to improve its service speed. I’ve observed that NYC Chipotles can process twice as many orders in the same time frame as this team.“
“Update: This Tuesday, I went in for my usual burrito bowl and found hear the length of my arm, almost. The worse part is I was already home and it was late at night.. OMG it was too gross. I couldn't eat more. I don't think I'll ever visit this location again. I was a reg here at least weekly, service hasn't gotten any better its on a steady decline. The last few times I've gone they're always out of something essential, steak, RICE, guac. Kinda sad. I used to love chipotle at this location.
Prices have gone up very sneakily. Used to spend 30 for two entrees with 4 chips now… 52$ same order“
“We walk into this Chipotle around 10PM, wanting something quick to eat after a long day of work. We're expecting the worst after going to the Lake Nona location, which was and still is terrible. Damian and the crew with him we working hard on a bunch of orders they got and were still nice to us even with all the orders. You would expect them, with all the orders they had and the time of night, to be rude and unfriendly, but it was the complete opposite. Thank you for the good customer service.“
“Stopped in for a little lunch to go and it was pretty obvious they had just had a major rush and a few employees were on a break. Kareem was manning the front and was just so lovely. Kept a smile on his face the whole time, confirmed he got my order right, and still made sure the guests behind me knew he saw them and he would be right there. Customer service is tough for many but Kareem seemed to do it with ease. Thanks for brightening my day Kareem!“
“The delivery guy was an absolute hero. I was hosting a lunch and learn for a company where Abdellah, the delivery guy, met me. I came to find out the address was incorrect.. As I'm on the phone with the company, I'm being told it's a different suite. Abdellah and I end up walking throughout the entire building twice, while he's carrying what felt like a 50 pound box of food. He was a real trooper and I couldn't have done it without him.“
“If you want spicy, they got it. The burritos are huge, enough for two people. I prefer the burrito bowl. Makes for great leftover salads. Some days the meats can be dried out and other days it's perfect. But still a good deal for the price.“
“We visited Chipotle today and unfortunately waited about 30 minutes in line for our food, when a visit like this would normally take no more than 10 minutes. It was clear the restaurant was dealing with a rush, and one of the young women serving customers was becoming overwhelmed trying to keep up with the orders.
What stood out to us, though, was a young man named Mitchell. Without anyone asking, he immediately recognized that his coworker needed help and stepped away from his own station to assist her. The relief on her face was instant, and together they quickly began moving the line much more efficiently.
You can train employees to make food, operate a register, and follow procedures, but it’s much harder to teach character, awareness, and the instinct to step in when a teammate needs help. Mitchell demonstrated all of those qualities. He didn’t stop to ask if she needed help—he simply saw the situation, took initiative, and did what needed to be done.
Employees like Mitchell make a real difference in both the customer experience and the workplace. Chipotle is fortunate to have someone with his work ethic and leadership instincts. He has the kind of character that deserves recognition and, in my opinion, should be considered for a leadership role.“
“My wife and I love Chipotle. The food here is as good as any other franchise I have eaten at. The service is good. I am not a fan of the dining area. Which is fine because we always get our food to go. Never have to wait to pick up our order.“
“I don’t have much to say on the chipotle itself, other than that the food is pretty consistently good. I know it’s an older location but still keeps up when it can.
This is mainly to shoutout some of the workers, (as a regular) who I feel definitely stand out compared to others in my multiple experiences there.
First of which would be William(according to the receipt). He was super patient with a guest in front of me even during such a big rush and was being super respectful to every person at the register. Takes a lot to slow things down in a rush like that.
Second is Eddie, anyone who knows Eddie knows this is pretty obvious. He’s such a welcoming guy and always makes sure to talk to me and other guests if needed.
Outstanding hospitality from both of them🫡“
“This place is usually packed during peak hours (Lunch, Dinner, etc). Most of the time the food is hot or at least warm. Depending on if you order in store or in the app/3rd party.
Pro tip: Ordering extra Rice, beans, and other toppings usually doesn’t cost extra.
But if you’re ordering extra meat/protien, I’d highly recommend ordering the new protein sides of meat as it’s the same price as double protein/meat and you actually get more protein/meat than if you were to just order double protein.“
“The food and service are pretty good for the most part, although some of the servers skimp on the meat. Perhaps they should have a cup so that it's the same amount each time. There's usually a line, but I don't mind because it's usually steady.“
“Recently moved down here and I’ve been here twice.
They do not have lettuce I repeat. They do not have lettuce. 🥬
Their food is fresh and made right in front of you. Noon time is very busy so don’t come at rush-hour.
Staff is great and commendable
Make sure to check for deals. You have to order online to get free things apparently.“
“This Chipotle’s food is delicious! They were very polite when giving us our pickup order. The tables inside and out probably needs a more thorough wipe down when not busy. But other than that, we loved it. Thank you for having us!!“
“Chipotle. They always get my online orders right and they are fast and friendly. The store is clean. The chips tend to be hit or miss, sometimes they are excellent, other times stale. Guess that's the most negative thing so really no huge complaints.“
“Hey, what’s going on guys? I had recently came into yawls location to get a rice and bean bowl with chicken and I had to oversee this guy. I believe his name is Lawrence. He has gold teeth. I couldn’t quite understand if he was the manager or not, but his personality was very outstanding hands-down. I recommended my mom and my brother because other chipotle is that we have went to they’ve always had an attitude. hands-down. I recommended my mom and my brother because other chipotle is that we have went to they’ve always had an attitude I definitely wanted to make sure. That somebody gives him a pat on the back or talks to him about his awesome customer service. Keep up the good work.“