“I was very impressed with the service. I have been to some other Wendy's in Florida. And so far this is the best one. The drive through was fast, the food is hot, amazing customer service. Being from Jacksonville, this is the best one. I got maple bacon and egg. Excellent!!“
“Received excellent service at this location. I went into the store because I had a free sandwich with the Wendy's app!! Sure enough, after I ordered my food; the Wendy's quit working and I didn't have the coupon available. I asked to speak to a manager; and a friendly, pregnant lady, Janesty, walked up and had a friendly disposition. She was very nice and happily went ahead and gave me the free sandwich which disappeared on the app!! She didn't have to do it and it would not have upset had she not given me the sandwich. I got a really nice vibe from all the workers actually and it was like night and day compared to a lot of the other Wendy's locations that I frequent!! When you have friendly, intelligent management; the service sells itself!! Thank you Wendy's for the great experience!!“
“Be warned: store can get very busy because it's in a prime real estate location.Service was friendly and quick, had the line moving at a good pace.The restaurant itself was clean in and out with the men's bathroom needing some repairs.Food came out piping hot and properly put together. I tried the new mozzarella sandwich and was highly satisfied.Will be back when I'm in the area again.“
“When I came in today my rewards and my tap to pay wasn’t working on my phone but the nicest lady named Stella was able to help me. She was so kind and was very patient with me. She remembered my name and helped to instantly calm my anxiety. My food came out hot and fresh and the entire restaurant was so clean. I definitely recommend this Wendy’s to anyone!!“
“Did a Wendy's Burger take out before lunch started took it home sandwich was very tasty service was great even though they weren't quite ready for lunch service. In a very long time since I ate a Wendy's burger and I was not “
“Update 12/23: Management at this location has changed and it shows. The restaurant is open predictable hours, is clean and the service has drastically improved. I have modified my rating based on my recent experiences here.Location is closed as often as it is open.Update: I originally gave this location two stars. I have removed one due to this location refusing to honor a promotion that they have advertised on the counter next to the register. One star establishment ran by a one star manager who leads a 'team' of one star shift managers.Save yourself the frustration and go anywhere else.“
“Excellent flavor and excellent price with well-served options of burgers and salads, as well as refillable soft drinks to be served as much as you want. Without a doubt one of the best options for a quick snack or quick meal. Wendy's meat is juicy and flavorful.“
“It was about what I expected, it was clean fast and the food was good as usual. We were a group of about seven or eight blind, and the cashier was very patient with us and helped us make our decisions.Kid-friendliness: My nephew loves going to Wendy's, because he can place his own order.“
“Probably the fastest and most efficient Wendy's I've been to in the area. They can be extremely busy during peak times and at late at night. That Is to be expected since they're right in the middle of Lake Buena Vista, the to closest one to Disney.Parking: I usually park at the gas station pumps.“
“I don't normally rate fast food from a drive thru but this food was by far the freshest I've ever had from a Wendy's. The fries were extremely hot and crispy as was the spicy chicken sandwich. I wish the Wendy's near my house had fresher food and I'd definitely go more often.“
“I have been to almost all of the Wendy's locations in central Florida since the mid 1990's and this one seems to get it right while quite a few have been slipping on quality on various aspects. This site is clean, fresh and at 12:30 on a weekday it was not too busy. I ordered my food, went to get my napkins and condiments which were recently resupplied (go figure, most places they are empty at lunchtime).Before I was finished the counter attendant called my name and gave my cup to me. Before I had my cup filled, he called me again and my food was ready. Incidently, ALL Athe drink options were available and the ice MA Hine worked fine (so unlike the Tuskawilla & Aloma location) I was pleasantly surprised when there on my tray were the 5 ketchup packets and barbeque sauce I requested while using the kiosk. Most fast food places ignore the add-ons from the kiosk. I was in a better mood when leaving this Wendy's because of the all around better quality as compared to other locations that are Leaving much to be desired on various levels. Years ago I starting favoring Wendy's because they were the last fast food place to have a fixing bar and tables each having squeeze bottles for ketchup and mustard with salt and pepper shakers. Now everywhere you have to deal with begging for a few tiny and sticky packets of ketchup, and wonder why you get a blank stare when asking for pepper.?“
“I normally wouldn't write a review of a fast food restaurant but this place has a horrible overall rating. I picked up breakfast here on a Monday morning around 8am. I ordered ahead in the app. My food was ready when I arrived. There was even a discount in the app for a breakfast combo so my food only cost $1.80. The biscuit was warm but not hot. The potatoes were really good and crispy.“
“I have found the store inside to be clean every time I've gone, the drive-thru service is quite fast, and the products are of good quality. If you go inside, you might hear employees talking or shouting. It's important to always maintain professionalism. I really liked the Christmas decoration.“
“From beginning to end EVERYTHING WAS PERFECT! The cashier/host Cristian was super polite and caring, the food was very very well put together actually one of the best fast food meals I have ever eaten! Nice temperature and taste! Lobby was clean tables were clean. Managers Tee and Terisha were very welcoming and polite. Terisha actually approached our table and asked how everything was which I definitely shared how pleased I was with my experience. My 12 year old states she loves this Wendys and we for sure WILL BE BACK! Thank you guys for your awesome work! ??????♥️“
“Had this on my way back home. My initial thought was, this line is long, but it went by super quickly. Anna was my cashier and was super nice. I was able to grab my food and condiments in less than 6 minutes. I would like to say they train their employees well as they all were smiling and made my food taste great. I would come back again and stick to chicken nuggets. They were nice and crispy and so were my fries. Come by and say hi to Anna.“
“Taniece, I told you I would write a review and here it is. I through fast food drive through, a lot. I know hubby likes Wendy's chili so on the way home, I drove through and Taniece was so uplifting. Her customer skills are some of the best I've experienced. She was polite, efficient, able to take my order despite my indecisiveness. She is extremely professional and when I went to the window to pay, she greeted me with a big smile, and for the first time in a crazy busy day for me, I was able to exhale and smile back. I watched her work as she put our order together and she had what I call an economy of movement. She wasted no steps, put everything together for me, and I just had to share. I would return to this location just for her personality and fabulous way she cares about her job that she reflects. (Is it the job or she genuinely likes people?)The chili and Son of baconator were delicious, too.“
“I was looking forward to having a nice apple pecan salad with chicken. I waited quite a while to get the salad. at the take out window and when I got home there was a no chicken (also only a spoon) so I called and they did let me come back the next day rather than driving back then.. So I came back the next day. Just requested the chicken. But they gave me a whole salad with chicken and they gave me a senior drink to boot. So kind of a mixed review.“
“Entranceway dirty ketch squished @ drive thru entrance way homeless sitting # door asking customers for food or change. You have to ask for key to use restroom then has a unclean smell. Dumpster area used as a homeless camp.Kid-friendliness: Not enough lightening full look on inside,Make it dreary sost not to sit in.“
“I spoke to the manager months ago about their empty parking lot after having a less than desirable sandwich there and I explained what was wrong with it. Kudos it's turned around I ordered doordash everything was perfect the cheese was melted the sandwich wasn't sloppy and all the ingredients were on it it was packaged nicely they included enough ketchup in the order for the fries and the fries were warm and good to top it all off you can tell the Coke machine have been cleaned and I didn't taste any chemicals and the way you can tell this is the coke actually tastes like Coke not watered down like so many places. Congratulations for turning it around!“
“This review will start out bad but it's going to end very well ?Last week I tried the Wendy's mobile app for the first time and let me tell you something it's the most complicated mobile app of any fast food restaurant out there.. I tried to place a to-go order to be picked up at the drive-thru at the Wendy's on Major Boulevard and it was a complete Fiasco.. and when I went in the manager was not helpful and could not straighten out the situation I was so irritated I promised myself I wouldn't go back to Wendy's..But I am weak! LOL.. so today I attempted to use the app again this time it worked.. it charged my card.. and told me that the pickup location was right near me, at the Wendy's at The Mall at Millenia..I pulled up to the drive-thru they had no record of my meal.. naturally right?! LOL she told me that sometimes the orders don't register immediately and if I wanted to I could come in.. it is an inconvenience but I did.. I'm so glad that I did.. this time the manager came over and I was all prepared to give him "what for?!"You know what happened instead.. the same thing that should happen at every fast food restaurant.. he listened to me, verify the charges on my card.. and said no problem I'll take care of everything for you right now what do you want he got it for me and then even gave me a complementary beverage because you felt bad.. that's customer service.. that will make me come back to that store specifically.. I'm in the area all the time and because that manager was that nice they just got me back it's a customer when I potentially could have been lost..I wish I had gotten his name because he impressed me so thoroughly that I wanted to make sure that I came home immediately to write a Google review.. but he did tell me he is from Morocco!Wendy's if you're reading this Google review right now just know that that manager.. needs a raise, should be recognized, ancient trade all your managers to come through the doors!!Great job Morocco Man!!! That whole situation could have gone all kinds of bad sideways but instead you saved the day ? thank you again I'll be back!“
“I go here too often to give them a five-star review. My order frequently gets mismade, and my son is diabetic. Other than the accuracy I really love this place. I never seem to have an issue in the morning if I'm getting breakfast though. So instead of pointing out the times that they mess up stuff during dinner. I'd like to highlight their good morning staff.The lady who takes my order in the morning is there almost every day I get food. She was always so pleasant. She has a wonderful smile and the one time there was an order placing my mobile order and I left my credit card at home. She just gave me my food because I'm there almost every day. It was a small gesture, but it meant a lot to me that I didn't have to go home and get my wallet, then come back and replace my order. Also, in the mornings there's hardly ever an extended wait like during the evening time. I would say that the biggest complaint anyone has about this Wendy's. Is how ridiculously long the line can get.Hey Wendy's corporate, Town & country used to have two Wendy's locations. When we had significantly less people. We really need a second Wendy's location again. Another thing to note, is Wendy's food is better quality than other fast food places, and ever since other places prices have reached nearly the same as Wendy's. It only makes sense to get the better food.So I understand why the line is long, but that doesn't mean it doesn't suck and will be the reason I eat elsewhere. I've had to cancel quite a few mobile orders because I saw how long the line was when I got there. Like damn now I got to go to McDonald's.Dietary restrictions: They have the most extensive nutritional information on their website. It's really great if you're doing keto or a diabetic. The only issue is your order will get made wrong at times and throw that out the window.“
“I don't know what's going on in wendy's I already been 2 windies around the area where I live the one in chickasawa and lake on the hill. You kn Orlando Florida that's the worst the 2nd one. It's the one in East colonial nia golden rod. It wasn't as bad as the 1st one but there's something going on very little employees not not good.“
“Wow, what an exceptional experience I had at Wendy's, and it's all thanks to the incredible management! My first interaction with the evening manager was truly outstanding. My daughter and I decided to grab a late-night meal, and to our surprise, the manager went above and beyond by offering my child some of the Happy Meal toys. It's not every day you see a manager engage with kids on such a personal level. My daughter was absolutely delighted by this thoughtful gesture, and it made our visit even more special.What impressed me even more was that this manager was multitasking like a pro. She was overseeing the entire restaurant, which was buzzing with new staff and customers on a busy Friday night. Yet, she still managed to take the time to make guests feel valued and appreciated. That's a true testament to her dedication and professionalism.Tonight, we encountered a small hiccup when the frosty machine was down, but the same manager handled it with grace. She politely addressed the issue I had with my frosty order and even offered a solution. She suggested I stop by tomorrow, assuring me that she would personally ensure I got my frosty. It's genuinely heartwarming to encounter individuals who are so committed to providing excellent customer service.In a world where such dedication and professionalism are becoming increasingly rare, I wanted to take a moment to express my gratitude to this outstanding manager. Thank you, Ma'am, for going above and beyond to make our visit to Wendy's truly exceptional. Your kindness and attention to detail did not go unnoticed, and it's experiences like this that keep customers like me coming back. Wendy's is lucky to have such a dedicated leader on their team!“
“This is a new location for me. It's near my work and first time there. I went during peak lunch time. Very well trained staff. You have a choice of drive thru, or go inside and place your order through the kiosk. My wait was about 20 minutes, but the staff was very friendly and on spot making deliveries to both window, mobile and take out. I consider this a well established locations. Staff did an amazing job and friendly for a stressful environment. ?“
“Not complaining, the service was pretty good, fries were cold, sandwiches were good, tables were not wiped so we ate outside but tons of garbage all around, no trash can outside. The restroom was FILTHY and not stocked. Had to clean the toilet in order to use and flush it which is NOT what u want to do before you eat a meal. Maybe we should think about people usually go to the restroom before eating especially to wash their hands, they don't want to feel dirtier after leaving the restroom to their food.“
“The food was good and fresh. The only downside to this particular experience was the waiting time at the drive thru. They had two lanes available, but only one was open. Perhaps they're not able to see what's going on in the drive thru. I would suggest that a camera be installed so that the person who is working the drive thru is able to see how many cars are waiting and open the second lane if need be.“
“9 this way to alright the girl that was working the first night that I went to the Wendy's located off of University and rouse load and behold I swear to God either she didn't know how to run assembly line along with a cash register or not even know the order board the order board my heart like most people do or know how to read to make things right as in I guarantee you they have pickup and Delivery for Uber eat so that was ocean I said it has is probably the thing that is the proper the popularist thing on their behalf Lord have mercy“
“The only issue I have with this Wendy's is the person that is taking the orders does not know how to spell I spelled my name out the way it is spelled but yet when I got the order there was a j instead of a g especially when I said my name is g i n n y and she spells it j i n n y it just irritates me that they don't “
“wendys. i love you, you come in clutch. but wtf is this! after my dogs ate my first meal, i come to you really excited for some BACONATOR FRIESSSSS only to open my box and see this! they were still delicious but i wish i got to enjoy some bacon bits with my fries but instead only got cheese fries with a bite of bacon in between. i will still come back but hopefully for some bacon bits rather than strips next time!“
“When I went in there I was trying to place my order at the kiosk. And the lady seemed that I was having trouble and she came over and she said hey do you need some help and I said I sure do. So the service there was so awesome and the food was great. I want to send a shout out to the team Wendy's thank you for such a great meal with a pleasant atmosphere“
“I wish that I could remember the names of everyone there, as the crew at this particular Wendy's is the best in town. I do want to give a thumbs up to Killian and Cierra for always being helpful. A great amount of customer service makes the food taste better ?“
“Clean, quiet place and warm food, good flavor. Organized....Vegetarian options: The salads are very good...suitable for vegetarians....Dietary restrictions: They have the information for you. Of calories or carbohydrates...Wheelchair accessibility: If they have accessibility for people with disabilities....“