Chick-fil-A in Tampa

“I recently picked up a curbside lunch order for my family, and when I got home, I realized that two of the sandwiches had been made incorrectly. I was honestly caught off guard because, in all my years of eating at Chick-fil-A, I can’t remember ever having an issue like this. Chick-fil-A has always been top-notch when it comes to both food quality and customer service. I called the restaurant, and I immediately spoke with a manager named Keandra From the moment she answered the phone, she was incredibly kind, understanding, and helpful. She didn’t hesitate to take ownership of the situation and offered to personally bring the entire meal to me so that everything could be made right. I was extremely impressed with how quickly and professionally the situation was handled. Mistakes can happen, but what truly matters is how a business responds when they do and Keandra went above and beyond to make sure I was taken care of. Keandra thank you so much for being such a pleasure to speak with and for being an excellent problem solver. Your kindness and willingness to make things right truly stood out to me.
This experience only reinforced why I’ve always had such a high opinion of Chick-fil-A. Even when something doesn’t go perfectly, they continue to show what exceptional customer service looks like. Thank you, Keandra for representing Chick-fil-A so well! ❤️🐔⭐️⭐️⭐️⭐️⭐️“

“This particular Chik fil lae always seem to be alot fresher than others!! It seems as though they put a lil more extra quality in their food..Not thrown together quickly as other Chik fil lae's...Thanks #1 location Dale Mabry Tampa Fl“

“I had the pleasure of being helped by Ms. Terry, Joe, and Antonio. Each of them were so helpful and kind .. they absolutely ALL deserve raises!! The food was so fresh and HOT !
Great Service, Great Food. You can’t beat that !“

“Eric was absolutely amazing. I am incredibly impressed with the level of customer service he provided to me and other guests during a chaotic rush/environment. He is an excellent manager and truly exemplifies what it means to be a patient, kind, and empathetic human. Give this man a raise!“

“Best fast food ever

*Update in Oct 2026. Went here for breakfast on a Saturday morning and while nothing was wrong, it just seems to be a bit less than it used to be. The one bizarre thing is the weird fake walls for the catering section. That should be behind a real wall and not in the same spot where customers sent. Surprised to see that shottiness out of a chickfila.“

“Food was great as always, and cane out quickly.
However I was almost completely done with my entire meal before my shake was brought out, even tho everything was ordered together.
No I'm sorry that took so long, no anything.“

“This Chick-fil-A is located in the mall so the atmosphere is what you would expect there: somewhat noisy with a small child's free play area nearby and basic map tables and chairs. There are shorter tables and chairs, child size, near the okay area.

The service is highly organized, helpful and friendly with an average wait time. And, of course, their food had the excellent standard most Chick-fil-A food has.“

“Was a little disappointed with Chick-fil-A today and I don't say that lightly. Unsure if it was an off day or their drive thru team wasn't fully staffed.

Just one worker at the drive thru lane she was nice and was doing her best. We didn't know about the Mobile lane unfortunately that lane was clear and the drive thru lane was behind.

Then they didn't have ice cream and the drinks had slushy ice instead of the cube which bunches up and was annoying to drink afterwards. Then we didn't get any sauces and the fries were kinda dry.

Still love Chick-fil-A maybe they are trying to blend into the rest of the garbage around this part of town? I sure hope not.“

“I have had an amazing experience! Every time I go to a Chick-fil-A and ask for a grotesque amount of pickles, I never receive them—I always get three pickles, sometimes four if I’m lucky. 😒

However, this Chick-fil-A far exceeded my expectations! I absolutely loved my pickle pounder sandwich and would 100% come back again! The customer service was amazing as well. The staff was extremely friendly, and the manager on shift was wonderful too.

Definitely recommend!!!“

“Fast and friendly with great food! This is our local corner location so we visit often. We have had a couple missing items here and there- nothing to major and always easy and quick to fix, although, we never get straws anymore (the last 3-4 times consecutively) and workers can be short and hurried during busier times- totally ok but not the usual ease we are used to from Chickfila. Again, totally get it- no reason not to stop in again!“

“TPA gate A chic fila A- I only ordered codde But the customer service is A1 and they have reasonable prices-no price gouging. I wonder how they are able to have reasonable prices compared to most other food places in the airport. How humane.“

“I dropped Chick-fil-A for a while because well a lot of people will know why and I’ve recently just come back to them and the food is really good so for the other people who’ve given it up for a while the donations they’re not doing that anymore so I figured it was time to come back to them“

“This is not your typical Chick-Fil-A, unfortunately they do not carry seasonal items like the peppermint milkshake, nor do they carry the Mac and Cheese. If you decide to come, make sure you have at least 20 minutes, as the food is made upon order. This location does have an occasional cashier, but most is self checkout kiosks powered by GrubHub. You could also use the app, but I have not found that bravery yet.“

“Our group of 8 walked into the Chick-fil-A near Tampa Stadium straight from a cruise, carrying all of our luggage and expecting to be a bit of an inconvenience. Instead, we were welcomed with incredible friendliness and hospitality from the entire staff, especially Haley, the owner/operator.
Haley immediately made us feel at home. She warmly invited us to join Cow Bingo, an event they host on the last Saturday of every month. What started as a way to pass some time before our flight turned into one of the most fun and heartwarming experiences of our trip. We got to play bingo alongside Tampa locals and felt like part of the community despite being complete strangers.
What stood out most was how well Haley knows and genuinely cares about her customers. We actually waited a few extra minutes to begin bingo because one of the regular families hadn't arrived yet. When they finally came in, you could tell Haley was truly relieved to see them and happy to learn they had simply been delayed at the barber. That kind of personal connection is rare and speaks volumes about the atmosphere she's built.
There was never any pressure to order food right away, but I was starving and decided to try the chicken and waffles. They were absolutely delicious. We ended up staying for nearly three hours, and throughout our visit the staff continuously checked on us, offered refills, and made sure we were comfortable.
Before we left, they even invited us to come back and visit again. From the warm hospitality to the amazing food and unique community atmosphere, this was hands down the best pre-airport experience and the best Chick-fil-A experience I've ever had.
Thank you, Haley and the entire team, for making a group of travelers feel so welcome. We'll never forget it. ❤🐄“

“I don’t eat a lot of theme park food because it’s generally overpriced and low quality. I was happy to find a CFA inside Busch Gardens so I could get a lunch that meets the good quality you usually get with this brand. My chicken sandwich was exactly what I wanted and the only difference from a regular location was the price. Yes, the prices are over twice as much here and the menu is very limited. But I think the park sets those rules so an outside vendor doesn’t outdo all the other food locations in the park.“