“I’ve been coming to this Starbucks mainly before work for almost 2 yrs and it is ALWAYS GREAT AMAZING SERVICE! The staff are sweet and have amazing vibes! I’m not sure who is writing on the cups but thank you! I really appreciate it! Makes me day even brighter😊“
“I love the service here. The employees are super sweet and full of good genuine energy. I don't usually frequent Starbucks, but I would definitely come back to this location if they had Wifi. I tried to get Wifi but couldn't get a pop up for login. I spent a good 30 mins trying to diagnose the issue on my side. Turns out other patrons were unable to use Starbucks Wifi as well, so it wasn't an issue with my devices (Mac and iPhone).“
“I’ve been a regular at this Starbucks for a while now and I have to say it’s hands down the best one I’ve ever been to. Every single employee, from the baristas to the manager, has been incredibly kind and attentive. They always go above & beyond to make sure my drink is made right. On multiple occasions, when a drink wasn’t made right from another Starbucks, they’ve fixed it without hesitation. I truly appreciate how sweet and welcoming everyone is.“
“Great location!! And excellent customer service! Great team of dedicated employees led by Williams with whom I’ve interacted on several occasions. He always makes sure my order is exactly what I want even if it requires a variation, plus he has a broad knowledge of their menu. Food and drinks are always perfect. I always have a great experience every time I go!“
“Sarah, the manager at this location did an amazing job of making sure that I was accommodated and my order was proper. She walked by as I was sitting outside and saw that I had a drink, she asked how was it and when she looked at my label she saw that it wasn't what I explained. She immediately went back inside. Created another drink for me on the house and checked back with me again to ask me how it was! Make sure to stop in and give Sarah an amazing review just like I did!“
“I stopped by the Starbucks at the Tampa airport while waiting for my flight. The staff were friendly and working quickly to keep the line moving which I really appreciated while traveling. My drink was made perfectly and tasted exactly how I like it. The location is clean, convenient, and a great little pick me up before takeoff. A solid stop for a caffeine boost during travel!“
“I love this store near me, everyone is friendly and they are pretty fast considering how much foot traffic they get being so close to a few neighborhoods + apartment complexes. My drinks are usually pretty consistent and they are always quick to remake anything exactly how I like it 😊“
“#expression
What a phenomenal moment huh for me!, truly is as I enjoy this #bevetage Ube Coconut Cream mixed with Blonde Expresso, light ice & still filled with coconut milk as for dairy alternative. It truly is phenomenally amazing times that with outstanding customer services truly! They even offer to go the extra mile by making sure in reassurance that the products I got would be best accurate truly. I honestly appreciate this a lot because, I value customer services to the core truly inside of me & look forward everywhere I go especially experience services this will be replicated in general & they have exceedingly excel my expectations of just the steadily flow & even the qualities of great traits of customer care truly I’m so appreciative of their hard work & very much discipline by all means.
Those whom serve me & my family was & ask for them their names are “Barista Alexa female & the male was Brandon”. Inform them local guide Isaya Isiah Yesha’Yah sent you.“
“Staff is super friendly and polite. Helpful when I wasn't sure how to modify a drink I never had before. Relatively busy but it's Saturday. My only disappointment is that the inside is small,so if you want to hang out with friends plan to be outside incase it's full.“
“Super Friendly. I wasn't sure of what I wanted the day I went there, and explained to the barista what I liked. What she recommend was THE Best Coffee Ever! (...Salted Caramel Cold Brew with a little bit of cream) ? ☕️It was the perfect balance of full coffee flavor, with the perfect amount of sweetness.“
“Not sure who is at the Drive-Thru window today, but she was the sweetest person ever. While waiting for my order, she kept great conversation with me and that something you DONT see often at a drive thru. My order is always perfect at this location. I never have to second guess my choices when ordering here.“
“Good coffee. (Psst I like the ice)
Vegetarian options: Veggie stuff for sure.
Kid-friendliness: Kid friendly just coffee might get then hyper!
Parking: Plenty. And you can head to other stores.
Wheelchair accessibility: There is.
Dietary restrictions: There is.“
“5/5 stars for the baristas and baristas only.
Management? 1/5.
Corporation? 1/5.
I’ve been going here for the 4 years I’ve lived here. Everyone working out front has been amazing. I wish I knew names so I could mention them.
I recently picked up a coffee, realized it had a random cartoon drawn on it, and was confused. Looked into it. Apparently Starbucks is now requiring employees to “draw”(???) on the cups to make stores more favorable. Wtaf.
Baristas are the ones who keep this company in business. I’ll keep coming back bc I appreciate these workers (and love the coffee).
But Starbucks, if you ever worry about customer satisfaction, look at your management. Stop using your baristas as your scapegoats.“
“I popped by this Starbucks on the corner of Hillsborough and Sheldon while in town earlier today. The juxtaposition of leaving bumper-to-bumper madness is unmistakable when you enter the cafe's inviting, warm and relaxing atmosphere. Then, you have Pedro behind the counter, rockin' his Barista skills and knocking out phenomenal Starbucks handcrafted delights for both in store and drive thru patrons! (My Frappuccino was PERFECTION!) A great location and well stocked with foodie stuffs, beverages and, of course, super cool and trendy merch - this shop is IT!“
“I work 2 blocks from this location I go there at 6:30am every other day. Nikki, Delia or which ever barista is there as soon as they see me walk in they are cheerful, friendly, welcoming. They know exactly what I drink and how I drink it. I have never had a complaint. It is one of the cleanest Starbucks I have seen. By the time I scan my app my drink or food is done and ready to go. Keep up the good work Ms. Nikki see you all Monday morning.“
“This is my morning and sometimes my afternoon stop occasionally at night but the morning crew treat me like family a friendly they work very hard they're really good kids to me this is the best Starbucks in the area I've been going to Starbucks for 14 years I look forward to it in the morning it's located at 30th Street and 132nd avenue in Tampa try it sometimes you'll see how nice it is although it does get a little crowded once in awhile because of the kids from USF and the veterans hospital around the corner but it's still a nice place with good people“
“We went through the drive thru and were definitely struggling while we ordered so I would have been so annoyed if I was a worker. our order was also very specific and long. however when we went to the window walter (I think) was very kind and helpful while ordering and the food was so delicious and it made me want to visit this drive thru more often.“
“I drove all the way from St Pete because I had something to do out in Tampa I stopped at the Starbucks thinking I would get my drink quick in and out and make it to where I needed to be on time that was definitely not the case the two people in drive-thru had so many orders it was 8 minutes Just in drive through while I was sitting there watching while the girl on front counter left and disappeared for 15 minutes thus me not getting my drink for 15 minutes and having to ask for a refund as the guy from drive-thru was refunding it she walks out tells me to have a great day like she did anything I told her that she should have been helping the other two people instead of having customers wait so long while she acted like there was no customers at all we're service in the world the two people in drive through definitely deserve to work in a better environment with better help“
“This is my favorite Starbucks. I love the scene , atmosphere, location, and staff. I have never had an issue here and am there a couple of times a week. I am always able to get some work done comfortably while I drink amazing coffee. Phenomenal staff !“
“The Barista Lindsay was so great and warm with my order it definitely made me feel cared for as a customer like in the old days. Product is what you can expect from this company, but the level of attention to detail of this person went beyond.“
“The kids wanted to go shopping at the mall, so I let them go shop and in sat and enjoyed an iced Carmel machiato. Normally, this starbucks is packed, but i got lucky. I was in an out fast and the staff was really nice.
Parking: Outside mall parking“
“At this Starbucks inside the Hilton, you just stepped into a friendly tavern after a long journey. The staff? Kind and swift, like a well-trained guild of caffeine sorcerers. Whether you’re a weary traveler or just stopping between quests, this is a worthy resting spot. Five shining stars for service that warms the soul—no magic potion needed! 🧙♀️☕“
“I come to the Starbucks on 4418 W Gandy Blvd all the time, and it’s honestly one of the best locations in Tampa. The space is always clean, bright, and comfortable perfect for getting some work done or just relaxing with a good cup of coffee. The seating area is well laid out with plenty of outlets, which makes it super convenient if you’re working on your laptop or studying.
The customer service here is consistently great. The baristas are friendly, professional, and really make an effort to get to know their regulars. My drink is always made just right, even when the place gets busy. You can tell they care about keeping the line moving while still taking the time to make everyone feel welcome.
I also appreciate how clean and well-maintained everything is — the tables, restrooms, and even the outdoor seating area are always tidy. It creates a really pleasant environment to hang out or be productive.“
“We had to go inside to order. The drive thru was overwhelmingly full, and since this place barely has any real estate for the drive thru, all the cars were already on the main road. Then trying to get to the parking lot alone was hard to get to. So much traffic in this, this corner area of Tampa.
The iced coffee and white chocolate mocha iced coffee, were both very delicious, and the staff were friendly and helpful people.
We are visiting Tampa to see my parents who live here, but we probably won't be back to this location..“
“Janice is amazing!!! She’s taken my order a handful of times and each time she’s very kind and patient. She makes my mornings, well afternoons, so much better!! I look forward to being able to go through the drive through and get greeted by that smiling face every day!! She’s definitely a critical part of making my day better so shout out to Janice!“
“This spot in the main Tampa airport terminal is open 24/7 for coffee concoctions, teas, and sweet and savory treats. Service is good today as I ordered an almond milk latte. \nRemember that this is located in main terminal before TSA security so you cannot take your beverage through TSA. No worries, each gate at Tampa Airport offers a Starbucks.\nAccessible entry/exit with some bar high top seats and accessible table, as well as chairs nearby with chargers. \nAccessible restrooms in central airport area. \nAccessible parking in short-term, long-term, valet, and economy parking in paid airport lots. Free one hour parking in short-term lot so I could grab a latte when I wen to greet my visitor as they come off the plane.“
“The staff is FABULOUS. The baristas spend time on the attention to detail and ensure every customer feels special. I appreciate the speedy service with a smile. The employees are knowledgeable and friendly. This is the only Starbucks on base I feel confident about when I place my order.“
“This is probably the best Starbucks in Tampa my order was quick and I wanna give a thank you to Rebecca and the staff she was really funny and I enjoyed waiting for my order and speaking with her!! Also new protein cold foam was the best idea ever!!!!“
“He was absolutely amazing. She made my coffee with care. The customer service was absolutely phenomenal. I haven’t been to Starbucks in so long, but she really made me feel great. After a long day now I have restored my faith in Starbucks and I will always return as a customer. Lexy is very authentic and a blessing to the.“
“Recently met Michie at CITI Starbucks Tampa. She has really heard the order nice, helped to serve good food with lot of patience as there are more customisation with lot of smile on face. She has helped to select coffee mug as well. Excellent example of customer service and she is really an asset to Starbucks.“
“i used to manage a starbucks. When we look for amazing employees. These are the ones we look for. The entire team was great. Great communication between roles, store was clean both inside and out, and it was so neatly kept. Heck, i ordered a matcha frapp and a cakepop and they wrote to have a great day. Because of you, i will have a great day. Thank you ❤️“
“Every time I order and pick up a drink and/or food from this Starbucks location, I feel the need to tip (and usually do) & I want to publicly announce how wonderful the staff is here - as well as the quality and speed of food / service that this location offers. They always put a kind note on my cup and my drink is ready within 3 to 5 minutes. Sometimes less.
I’ve had numerous not so good experiences at other Starbucks, but this one is top-notch - 10 out of 10 - & all the employees here deserve a raise.
Corporate - if you are reading this - seriously this location is doing everything right!!!
Keep it up and thank you so much!!!“
“Their drinks are so amazing! I love that I can customize my drink more caffeine, no caffeine, milk, milk alternatives, hot, cold, drizzled, plain, you name it, they do it. You dream it up they can make it.They have great customer service. They want to make sure you are satisfied.“
“It’s the only Starbucks that still has the Pumpkin Chai tea latte with the pumpkin cold foam so I went there twice now even though not a student and my experience was great. I took a chance on parking and went in. No long line then but it quickly grew. Staff was kind and efficient. I’ll frequent this location again.“
“5 stars and plus. It's sad to say not every Starbucks provides service like this one. 10 stars for Janaes personality. Dealing with people visiting others in the hospital must be tough but janae knows hot to make a smile. I want to come here on my way to work just to see her. Thank you for such a positive experience and the laughter!!!^_^“
“Got the Jalapeño chicken pocket and the Falafel Pocket, small but tasty. Venti iced Matcha with Brown Sugar Cold Foam which tasted like Boba! Dogs also loved their pup cups!
Stopped by 6/20/25 but they were out of matcha but got a free sample boba summer drink!
6/28/25 Venti iced brown sugar cold foam iced matcha, 2 pup cups, venti ice water!“
“Excellent service. Today we had a small accident and spilled a coffee, but Joaquin helped us a lot and was absolutely amazing. He was very kind, patient, and professional. I truly wish all employees were like him. People like him make a real difference and make you want to come back. Thank you, Joaquin!“
“If you like coffee this is the place to go. If you like tea you are also at the right place. I get non coffee Frappuccinos. I go every day of the year that they are open. I’m addicted-help. I don’t even get caffeine.
Great place to do work, read a book, or have a conversation with someone or just yourself.
I go to Starbucks all over this country and all over Europe. I told you-I’m addicted. HELP!!! lol“
“Savannah did phenomenal when thep store obviously understaffed 3 on a prime Saturday, my note to Management, give this wonderful girl a raise and do better to staff accordingly, they aren't robots, they are people. To everyone else working today God bless!“
“This spot in the main Tampa airport terminal is open 24/7 for coffee concoctions, teas, and sweet and savory treats. Service is good today as I ordered an almond milk latte. \nRemember that this is located in main terminal before TSA security so you cannot take your beverage through TSA. No worries, each gate at Tampa Airport offers a Starbucks.\nAccessible entry/exit with some bar high top seats and accessible table, as well as chairs nearby with chargers. \nAccessible restrooms in central airport area. \nAccessible parking in short-term, long-term, valet, and economy parking in paid airport lots. Free one hour parking in short-term lot so I could grab a latte when I wen to greet my visitor as they come off the plane.“
“Staff is extremely friendly. The staff made my day with polite, positive early morning conversation. Inside space to sit is limited to 1 table of 6 chairs but has lots of outdoor covered space. Conveniently located near multiple hotels and the train stop.“
“I have spent my entire life in Seattle, where there is a Starbucks on every corner; and have never been to a more pet friendly, cheery Starbucks. This place is amazing. I came in for a Strawberry lemonade while I waited for my ship and watched as the multiple dogs came and went and got their pup cups. It was so amazing to see such a friendly store.“