“Took my mom here last night at 6:20 we placed our food and drink order. I asked if we could have our cups for our drinks and she said we would have to order drinks it doesn’t come with the meal! We did but she heard what she wanted to hear. I go around the corner to get us some tea and there is not any so I go the front and ask for Tea, she takes our cups and then tells me that they have already poured the tea out for the night. Then she says she’s not sure why they did that. When we get ready to leave the trash bins are already pulled out too with no bags. It’s only 6:20 why start pulling out and pouring stuff out and you don’t close till 8?!“
“We CRAVE Zaxby's sauce. My only complaint, seriously, is that I don't ever get enough sauce. I always want more. We love the teriyaki chicken, as well. The service is commendable. I can't remember them ever messing up my order. I honestly can't say that about any other restaurant. We're ALWAYS getting DoorDash credit back because of messed up orders. It's one of my favorite parts about DoorDash. They are SO gracious about fixing problems and asking if I'm happy with how they handled the situation.Ohhhh yeah, money in my account makes me happy!! She wants to give me $5 extra for my troubles?? That's even BETTER!!“
“Thank you Shayla and thank you to the guy managers (two caucasian guys I wish I knew their names) You guys are amazing and one of the guys was outside in the cold training an employee and he was very patient with her and so kind. I was using one of my codes to get a free zax snack and they were so kind. So many people only call to complain and love to leave negative comments, but that is not what the world needs. You guys are amazing and please keep putting in the good work! I almost thought I was at Chic-Fil-a for a moment! God bless and you see you guys soon! With love, Jessica <3“
“The young lady at drive thru(Elnora) was very rude, she did not say hi or thank you, she just gave our order out the window and closed it. She may have had a bad day, but she needs to stay at home and not be rude to the customers. The drive through is very tight need to be wider.Parking: The drive thru is to tight need to be wider“
“My girlfriend and I just moved to the Albany area and we’re in search of some good fried chicken. Needless to say we found it at Carters. We got chicken, Mac, mashed potatoes w gravy, and potato salad. To top it off we ordered bananas pudding. This chicken tastes like somebody’s auntie fired it up after church, it doesn’t get anymore homegrown than this. We will be back and I recommend it to anyone. Staff was friendly and chicken was fresh.“