“Staff is very polite and helpful. The special that we normally order is no longer available, so the cashier helped me adjust my order. The staff was keeping everything clean and tidy. Four other people were checked out and served while I waited for my order.Parking: Parking is always an issue. Not enough spots and they're so cramped. Doesn't help that the Brown Line is right in front of the strip because people who park there are waiting to pick someone up.“
“The place is almost brand new, everything in it is sharp and well maintained or cleaned. The smell of Popeyes is everywhere there and it’s good, it should be. The employees were polite and trained, you can see they cared for customer. As I have waited for 20 min inside some woman in drive thru raised her voice trying to gain some free side or something, the employee operating the window didn’t get overwhelmed or didn’t take it personally like the customer wanted to be in the first place so he adjusted the tone the language the claim was dismissed in 2 minutes. That I liked it there….“
“I’ve ordered delivery from this location as well as stopped in. The team is always pretty speedy, but I prefer this location to several others in Chicago because of how friendly the team is there. Even when I see a line of people, I know they’re still going to treat everyone well And they’ve never messed up my order!“
“Used to live a 2 minute walk away from this Popeyes. Went there for years, and at one low point in my life I was going 3 times a week. They say Popeyes isn't healthy for you, but I estimate at least 10% of me is made up of the energy I've consumed from the Popeyes, so I'm technically a half man half Popeyes dinner box. 1468 coupon code for life (iykyk)“
“"Popeye's is the shiznit" I absolutely love this place. The staff are nice and helpful. But if you get rude or crazy, they will show you the door real quick. My ONLY issue with this location is that, they would not accept my gift card that I received for Christmas. So now I have a $40 card going to waste. Other than that one issue, I recommend this place ?.Oh, I almost forgot, also be prepared to get shaken down by the many homeless people that hang out in and around this store. Other than those TWO issues. I enjoy going here.“
“This is best Popeyes on the north side of Chicago the food is always fresh and hot good customer service chandu is the cashier always made sure I have everything before I left I love the places very friendly employees thank you for the good chicken“
“I usually say this is the best Popeyes I've been too but my last two orders were a little disappointing. Last order, they forgot my biscuit, now this time, my chicken sandwich wasn't fully cooked. I used my points both orders so didn't feel the need to go back. I'm still giving them high stars because of past experiences, but two errors in a row now.“
“Great service and very friendly staff.Only took one star away for atmosphere because of their lavatories.They are locked because there is a problem with non-paying visitors abusing the privileges.In fact the day I was there someone had snuck in (the entry in down a long hall away from view of the rest of the restaurant) and decided to make this there home for the day by barricading themselves in.They need to monitor more carefully. It's busy place and it's very annoying that one can't even was there hands without having to deal with problems.If you have children make to check first before leaving go to the bathroom alone.“
“I give you all 5 starz. I ordered a fish sandwich, (2) 6 piece wings, sauce on side, a classic 4 piece. EVERYTHING was fresh. And made how i requested. Im actually really excited to share this because i have sooooo many problems with other popeyes often. So i was shocked when i received a well prepared order. Thankyou for staying on your A+ game!“
“You know it’s a good Popeyes when you’re driving down a main street and the smell follows you in your car. It made me turn around and get some chicken. I thought the Popeyes on 76th/Racine was the best —but this Popeyes right here… This is what Popeyes chicken is supposed to taste like! Out of my way, but I will be back! 113th/Halsted“
“Location is a little sketchy as undesirables we hanging around with one patron concerned for her safety and didn't want to leave right away. Food wise ok. Chix was crispy and juicy w/decent pieces except for one wing that looked beat up. Of course one tends to come across these on a carry-out order.“
“This is the best Popeyes, I have been in since visiting Orlando Florida Disneyland, the food was fresh customer service was excellent.The chicken was in fact spicy like back in the day you don't get this type of service or food quality from the other Popeyes.My mom enjoyed the ghost pepper wings so well from eating a 6 piece, I had to go the next day and get her another 6 piece, but I got her a 12 piece and she stays south from this location.“
“I was ordering food on the app of buy 6 wings and get another 6 wings for one dollar and I was inside the restaurant and I asked the manager how to navigate on the app on my phone and he told me just order on your phone and he didn’t even try to look at the app on my phone to help me, the food was good but if you need any assistance for anything thing else don’t ask the manager because he is definitely not gonna help you.“
“good food and fast service.the only thing I dont like is that usually the people who walk in to purchase, never know what they want and take forever to order. people in this neighborhood act like theyve never been to a popeyes…sigh.if you want faster service just go to a drive thru or order online.“
“This is probably the last efficient Popeyes left in the city. I'm curious if it is due to the lack of having a drive thru. It seems that most drive-thru locations have stressed out staff, longer wait times, and tend to put out food that is of lesser quality.“
“My order was incorrect. I paid for a 3 piece combo and only received 2 pieces. I ordered red beans and rice and received fries instead. Calling the restaurant you do not get an answer. They are not very professional at all. Great customer service is really nonexistent at many fast food restaurants.“
“There were two young ladies today that made my experience there pleasurable! Aaliyah, and I can't remember the other young ladies name but I really enjoyed them! They were very personable, and outgoing! Good job ladies! Just so you know I am a visually impaired individual, and I will visit that Popeyes just for the experience of being served by those two young ladies!“
“I went through the drive thru on March 5th around 10:30 at night. They didn't have 1 of 4 biscuits I ordered ready and fresh. Instead of waiting about 5 mins, the employee asked if I wanted a replacement. I told him to surprise me. He gave me 3 small sides: coleslaw, mashed potatoes and gravy and mac & cheese. This was beyond what I expected. Everything was hot and delicious.“
“The speaker was broken so they had to take orders at the window. I waited over an hour but they were very apologetic and accommodated me well so no real complaint ? She gave me a free drink and extra chicken nuggets. Accommodation makes a big difference.“
“Small. Trash customers. Folks asking for the senior discount but don't even look 55. Older lady taking orders but she isn't well trained enuff to be able to input a "senior discount" into the register. Order a 4 piece for my daughter with fries. Took under 10 mins even tho the threshold is 3 minutes. It's fine. I'm used to waiting longer. It's OK.“
“I only have a comment on late night end of day and sometimes substituting for 86’d item out of menu and then not informing the customer about it until the order is delivered while you were waiting. Not a good idea for customers who are loyal to the company. TerenceDietary restrictions: Condiments are essential and should never be withheld for out of stock.Parking: N/A“
“On a previous visit, I ordered both the Sweet N Spicy & the Roasted Garlic Parmesan wings. My order was missing the biscuit and beverage. I called and informed them of the missing items.On my return visit, the nice young lady made it right.“
“So I read prior reviews and I have had the total opposite experience. For one the inside was clean and the parking lot was being picked up by a young man. The service was amazing. The young man who took care of me seemed like he likes his job. Great vibes and good customer service. The food was fresh, hot and delicious. Friday afternoon at 1:25 pm so props to the manager on duty and the young man who took care of us. I came on here because I wanted the young man to get the recognition and say thank you, you really made my day better .“
“Polite crew liked it .. great service highly recommend it.... I've been living in this neighborhood for a year a.d i never thought of stopping here cause honestly that place looks closed.but i decided to see do my self. And i was wrong.“
“I always see close to 15 cars at the drive thru at any given time of day. They are always busy and the food is delicious. One problem I have is how the manager treats his employees. I saw him yelling at the workers and I could tell that the whole vibe was off. I would like to suggest that you hire managers that actually care about their employees, especially since they have more than 100 orders an hour. Also I witnessed this rude manager on August 12th 2021 around rush hour. Please take care of your employees!“
“Now this is a nicely run restaurant. Clean, Fast service, Freshly prepared food. And the staff is everything Popeye's needs them to be. In short, they did good all the way around. Thank you for your service, to all of you in there. I enjoyed every bit of my time and money spent. And now to the owners......you like these kinds of reviews?, are you enjoying them?. Well good, when it comes time for raises and promotions, show your appreciation and you'll keep you good help around longer. Hope you get a clue. Its up to you. Thank you.“
“They are very rude and short with the customers at this location and it’s frustrating and unprofessional when ppl play with ur food. They really need help with in there but nobody wants to work for a disgruntle boss! Is it because it’s the west side? They call this Popeyes ghetto. Maybe if we all call corporate something will change.“
“Best Popeyes. Customer service was very friendly and the food was hot and delicious! Ordered their popcorn shrimp combo. This is better than other Popeyes stores in the area. Today it was exceptional. I have to give them credit on the service. The shrimp was fresh & hot. and the taste was spot on the way it should be. This is the best seafood combo meal that I have tasted when it comes to fast food.“
“Customer Service was definitely on point. It had gotten crowded but they were very accommodating for all of us waiting. The served us without complaint and did not rush any of us they worked well as team (cashier, cook and supervisor). Great Job “
“I went in the day and the girl with long like dreads or braids I'm pretty sure she was a manager she is awesome and her guy in the back she called him T was great he prepared the food. They both had great energy about them. Like I'm so mad I haven't gone here sooner I been in the area for 3 years and just tried it the other day and I was surprised how great those chicken sandwiches really are. Seriously just buy it from here if it's chicken on the go your looking for. Man I'm going for more right now!“
“Had their manager special (5pc, 2 sides, 2 biscuits) for only $10.99. The receipt said 2 legs, 1 thigh, 1 breast, and 1 wing but we got 2 breast and 1 leg. But for the price, it's worth it. Quickly got our food, the service was decent.“
“This location for popeye's was very busy. The help is very good. The chicken was delicious and crispy just like I wanted it. I gave the homeless lady there. $5,00 she came up to my car and asked for some money. So she could get something to eat.“
“Location at 87th Stony (Chicago) was completely out of "ghost pepper wings) when I last visited on 8-19-23. Why would a restaurant that specializes in Chicken ever be out of chicken, when the store has been open all day. After waiting line for almost 1 hour, I do not accept any logical reason why the restaurant would be out of chicken.Thank you,Ed“
“The food was great, they short people and it took like 45 minutes to hour to get my food!it was good and hott, but took forever. The lights dark in the parking lot areas. There is no sauce in the bag, too. The corporate office really needs to give them some help over there.?“
“I have to say the best customer service ever. I can to this location and it was clean. The staff were very accommodating! I just love when I get great service and I hope the management sees this and gifts the associate La that were working tonight. They are for sure taking care of this location!“