Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
1018 S Canal St, Chicago
(312) 521-8040
About Potbelly Sandwich Shop
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly
The chicken pot pie soup is delicious 😋
Great service, friendly staff, those who think otherwise are just rude and wrong!
Terrible service they need to hire new employees jus rude!!!
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Based on the reviews, Potbelly offers delicious food and a rewards system that provides heartwarming soup on cold days. The service can be inconsistent. While some customers experience slow service, taking 20 minutes for a meal even when not busy, others receive a free drink for a short wait. The staff is often helpful and kind. One manager named Courtney helped with a very large order, having it ready on time. Another employee named Claudia provided the best customer service with patience. One reviewer praised an employee named Channel for going above and beyond to help with a stolen debit card situation. Loyalty is appreciated, and customers hope the same kindness is shown to everyone.