Customers` Favorites
Customers` Favorites
“It was a fun time I had a wonderful day“
Customers` Favorites
“Delicious pizza and a very large restaurant to serve larger groups! Service was wonderful!“
Customers` Favorites
“Well, if they cook your food properly, it's not bad... however, if they don't and you need to send it back to cook it (not a fan of raw burgers 🤷♀️) and it comes back the same way... be prepared to not eat and pay for the meal anyway. I asked for it to be removed from our bill (over $100 total so not just a couple things) and they removed it after a small "fight" but literally charged us for a basket of fries cuz I ate a few fries off my plate, I guess. they don't take care of their mistakes nor do they care to make things right. Lost future business, everyone at the table was shocked.“
Customers` Favorites
“The service was good and so was the food.“
Customers` Favorites
“Wanted to try something and stumbled across this! Absolutely delicious food and wonderful atmosphere. Will definitely be back!“
Customers` Favorites
“Always a fun experience! Delicious food!“
Customers` Favorites
“Muy delicioso lonche me encantan los bagel 🥯 Y un excelente servicio 👍“
Customers` Favorites
“The best shrimp fried rice I've ever had. Food is ALWAYS fresh!“
Customers` Favorites
“Burrito Express is great for take out. It may not have a lot of ambiance but the food is really good amd they are always friendly. I asked for fajitas with no peppers and onions for my son with food sensitivity, and they accommodated us with no issues. The quesadillas are really flavorful and filling. They are a go to for us.“
Customers` Favorites
“Terrible customer service. This is the fourth time I had a delivery problem with Marco's in Homewood and this is my first review. I should NOT have given so many chances but I did unfortunately and now learned my lesson. Ordered lots of food for my big family and Marco's (yet again) forgot to deliver something I ordered. This time it was 2liters. After the pizzas were delivered I called immediately and was told that they are sending out the 2liter immediately. Because they said "immediately" we didn't start eating because we live 4 minutes from there. 35 minutes later I had to call back ( pizza cold) and was told " oops they forgot" from a young lady who then stated she is the manager and it's not Marco's fault that we didn't eat the pizza and it's cold. No empathy, terrible customer service , and then was told they will refund me for my drinks. I honestly was waiting for "we are sorry; or I am sorry! LOL! Nope! No apology whatsoever. Marcos you can keep the $. It's the last you will ever get from me!“
Customers` Favorites
“We had a great time watching the fight tonight. We also really enjoyed our bartender Jillian. We will definitely be back to see her. Food was good.“
Customers` Favorites
“Came here to enjoy some food and watch Monday Night Football, and overall, it was a great experience. The food was fresh, and the staff was friendly, professional, and incredibly patient despite what appeared to be a very busy and understaffed shift.
Our bartender, Torrence, deserves special recognition. He was taking on several responsibilities at once, including bartending, serving, taking orders, and even running to the back to get what was needed. Despite being pulled in several directions, he remained professional and continued to provide great service.
The manager was also working extremely hard alongside the staff to keep things moving. From what I could see, there were only about four or five employees working while the restaurant and bar were both full.
I do want to raise a concern about the staffing level. The employees were clearly doing everything they could, but having so few people responsible for such a large crowd puts a tremendous amount of pressure on the staff and can eventually affect the customer experience.
Overall, I really appreciated the professionalism, patience, and hard work of everyone there. The staff deserves recognition for how well they handled a very challenging situation. However, I hope management considers having additional staff available during busy events such as Monday Night Football. The employees and customers would both benefit from having enough support to keep service running smoothly.“
Customers` Favorites
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“Was recommended this restaurant from a friend. The maple tree and did not disappoint. Made a reservation online easy. Their menu is awesome, simple and delicious. Crab cake was perfect! Our dinner was fantastic. We had trout and shrimp. They have the best banana pudding over crème brûlée. The coffee for an end cap was out of this world good!“